Park Place Lexus Plano

Very good experience with Jon Ray I hate car shopping, I hate the high pressure and the price haggling. I was not planning to buy a car but my old trustworthy LS460 gave up the ghost I hate car shopping, I hate the high pressure and the price haggling. I was not planning to buy a car but my old trustworthy LS460 gave up the ghost and I had no other choice. Jon Ray made the expensive very easy and painless. No sales pressure, no haggling, he helped me get a decent value for my broken down trade-in and worked with the service department to take care of the diagnosis fee. Overall a very positive experience More

Lease - R U Kidding This was our 4th Lexus that Don has helped us with. I thought I would never lease a car but Don showed us the reasons why a one-check 2 year lease wou This was our 4th Lexus that Don has helped us with. I thought I would never lease a car but Don showed us the reasons why a one-check 2 year lease would be in our best interests. See you in 2 years for another Lexus. More

Excellent in all I never thought I would be able to visit a Lexus place more so buy a car. I was browsing the net about purchasing a new car. At first I inquire about I never thought I would be able to visit a Lexus place more so buy a car. I was browsing the net about purchasing a new car. At first I inquire about an Infiniti. So I marked the kind of Infiniti I was looking for. Then I came across Lexus and I also marked it. I told myself what the heck. Let me try..Then on Saturday, July 1st, the first invitation I received to look at a new car was from a dealer that sells Infiniti. I made an appointment to visit on Monday, July 3rd. Saturday, I got a call from Richard Spotts and discussed with me about Lexus. At first I was hesitant but as I listened to him described the car I became sold to the idea of owning a Lexus. So I cancelled my appointment with the Infiniti sales person and made an appointment with Richard at Park Place. The moment my wife and I stepped in the showroom, I the decided that I would like to own a Lexus. I was impressed at the place. We waited I was glad I did. Richard showed us the car I wanted and we test drove a car different from what we are going to purchase. I had a very good experience at Park Place and also with Richard. He was very accommodating and very professional. He helped us in every way he can so I can get the car I want. I promise myself that I will not shop any car other than Lexus. Thank you very much. More

Absolutely Amazing and Fast David Strawn was my sales and finance person and he made the process of buying my pre-owned 2014 TOYOTA AVALON HYB 4D PRM/TOU/LTD very easy and fast. David Strawn was my sales and finance person and he made the process of buying my pre-owned 2014 TOYOTA AVALON HYB 4D PRM/TOU/LTD very easy and fast. David was extremely knowledgeable and helpful. I am actually looking forward to my next car purchase experience from Park Place Lexus, because of Davids attitude and comment to his customers. Excellent experience with both David and Park Place Lexus. More

Totally committed to my needs I can not over emphasize how committed to the purchase and search for a nice pre-owned Lexus that Michael O'Brien has been for me. I am very particula I can not over emphasize how committed to the purchase and search for a nice pre-owned Lexus that Michael O'Brien has been for me. I am very particular and I have very strict requirements for a pre-owned Lexus. Michael was always in my corner, even after it seemed I was never going to find the right car. Michael's incredible patience, desire to please, hard work, and commitment was always on display. We looked at many car choices over several years, and he could have easily given up on me as being to hard to please. Needless to say, he kept on my search, every time he thought he may have something he would call me or text me, describe the vehicle and let me know if it was worth a look. He kept it going and I finally made my purchase, and I am so happy. My wife and I both have purchased two Lexus from him in the past month or two beginning in June of 2017. Both experiences were done to make us as happy as we could be. The financing, and everything was done to get us the best deal we could ask for. Everything was covered on the car, and fully explained so that I had a complete understanding of what I was to expect with the operation and safety of the vehicle. Besides that, it was just a comfortable experience as well. Michael was like part of our family, and we have found someone we can trust in our future purchases. That means everything to us. More

Great car buying experience. It was a pleasure working with Gabriel. He made everything easy and enjoyable. Professional and friendly and non pushy. I will come back to see him ne It was a pleasure working with Gabriel. He made everything easy and enjoyable. Professional and friendly and non pushy. I will come back to see him next time and would recommend him to anyone in need of a car. More

Michael Obrien I have now owned 11 lexus vehicles, Michael Obrien went above and beyond to ensure I had a great buying process as well as another family member buyin I have now owned 11 lexus vehicles, Michael Obrien went above and beyond to ensure I had a great buying process as well as another family member buying earlier in the week. More

Excellent, expedient sales knowledge Top rating service and careful listening skills from their employees. The sales package was complete when I showed up to obtain my car from Park Place Top rating service and careful listening skills from their employees. The sales package was complete when I showed up to obtain my car from Park Place Lexus Plano. More

New car Pat was very helpful in choosing my second Lexus excellent customer service very patient and world of knowledge has great experience. I recommend Pat was very helpful in choosing my second Lexus excellent customer service very patient and world of knowledge has great experience. I recommend him to anybody. More

Great customer service Ross was so helpful and patient with me through the car buying process. I would definitely recommend him to my family and friends for an exceptional c Ross was so helpful and patient with me through the car buying process. I would definitely recommend him to my family and friends for an exceptional car buy experience! More