Park Place Lexus Plano
Plano, TX
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Great Experience I was referred to Park Place Lexus, and Gabriel specifically, by a friend of mine, and my expectations were exceeded in all aspects of the process. Ga I was referred to Park Place Lexus, and Gabriel specifically, by a friend of mine, and my expectations were exceeded in all aspects of the process. Gabriel was friendly, professional, and very easy to work with. First class all around More
The Best! Gabriel made our car buying experience extremely easy and enjoyable! Never thought I would be saying that after purchasing a car. He's patient, knowle Gabriel made our car buying experience extremely easy and enjoyable! Never thought I would be saying that after purchasing a car. He's patient, knowledgeable and listens to the customer. His customer service definitely exceeded our expectations. More
Outstanding! Herb Simonsen made the entire vehicle purchase process so easy! He really listened to what I was looking for and went out of his way to make it happen Herb Simonsen made the entire vehicle purchase process so easy! He really listened to what I was looking for and went out of his way to make it happen. He always followed up promptly and was able to locate a vehicle that exceeded all of my expectations. Herb was referred to me by a family member who has bought 4 vehicles from him...and I completely understand why! I am now another loyal and happy customer. Thank you Herb! More
Car Buying Made Easy Both of these gentlemen has made my car buying experience feels like I have won the jackpot! I have gained excellent salesmen as well as a life long c Both of these gentlemen has made my car buying experience feels like I have won the jackpot! I have gained excellent salesmen as well as a life long car dealership that I would never trade for anything! When people say that Park Place Lexus "treats you like royalty", they were not lying! The services, honesty, and respect these gentlemen have shown me proves that I do not need to go anywhere else. All that they have given and shown me is unmatched! Thank you, guys! More
Park Place Lexus & Autowerks - POOR CUSTOMER SERVICE We had our LS460 delivered to PPL Autowerks for an estimate due to an auto accident. The website reviews are outstanding so we assumed that they care We had our LS460 delivered to PPL Autowerks for an estimate due to an auto accident. The website reviews are outstanding so we assumed that they care about their customers. For over two weeks, the insurance company is withholding money owed to us because according to the insurance representatives the service adviser at PPL Autowerks will not return their calls. However, when I spoke to the service adviser, he "claims" that he called the insurance company. And now because there hasn't been any movement, the insurance company has ended the rental car. I called PPL Lexus in Plano and left a message for the Gen Sales manager a week ago but have not received a call back. When my Lexus was being serviced by Sewell Lexus we had no issues with the customer service. We switched to PPL because they are conveniently located to home and office. I guess the convenience is not worth the headache of dealing with these people. I would think twice before conducting any business with this dealer. This is the second time that I've had to post to social media to have my issue(s) resolved because of the lack of response from Park Place Lexus. More
Best purchase experience EVER! My purchase experience at Park Place Lexus was the best ever. My sales rep, Michael O Brian, was professional but fun to work with. His easy going per My purchase experience at Park Place Lexus was the best ever. My sales rep, Michael O Brian, was professional but fun to work with. His easy going personality made him easy to talk to. He listened to what we were looking for and showed us exactly what we were looking for. The dealership itself is immaculate. The state of the art facility is more than anyone could need. From the service dept to the actual people that run this place, they are all so friendly and ready to help in anyway possible. This place is a set up to get you in and out as fast as possible. I will go back here for my next car purchase. More
Top ten hands down the best Parker is hands down the best guy to deal with he will take care of you. Very nice guy to deal with . Love the new car Parker is hands down the best guy to deal with he will take care of you. Very nice guy to deal with . Love the new car More
Great Experience! Joel made everything easy on me. He provides excellent customer service which is why I still deal with Park Place even though I live in Houston. Joel made everything easy on me. He provides excellent customer service which is why I still deal with Park Place even though I live in Houston. More
Trustworthy, friendly, no hassle I was referred to Pat by a close friend of mine. She was right about him. He is trustworthy, friendly, and provided a no hassle car buying experienc I was referred to Pat by a close friend of mine. She was right about him. He is trustworthy, friendly, and provided a no hassle car buying experience. Pat was patient and knowledgeable. He helped me compare the vehicles I was considering to narrow down to the best value for my money. He also made me feel like I was important to him and a valued customer...even stayed late so we could complete the transaction without making me feel rushed. As an added benefit, he's got some great stories to tell! As long as Pat is still in the car business, I'll always buy from him. Thanks for taking good care of me, Pat! More
Exceptional Purchase Experience!!! Michael O'Brien is an exceptional individual. He was patient, knowledgeable and only wanted me to be happy with my purchase decision. Michael showed Michael O'Brien is an exceptional individual. He was patient, knowledgeable and only wanted me to be happy with my purchase decision. Michael showed me all the available GXs at the Plano location and offered to set up a time to go look at the GXs at the Grapevine location. His only interest was to make sure I had all the information I wanted to get the GX I would be happy driving. I would recommend anyone looking for a Lexus to call the Plano dealership and ask for Michael O'Brien. You won't regret it!!! More