
Park Place Lexus Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 3,293 reviews
Calm, professional This was probably our most pleasant buying experience. Jon was truly calm and professional. I'd send anyone looking for a pre-owned Lexus to him. T This was probably our most pleasant buying experience. Jon was truly calm and professional. I'd send anyone looking for a pre-owned Lexus to him. Thanks. More
Great customer service I recently purchased a Lexus and I had such a great experience with the professionals at this dealership. My salesman, Roger Burton was very professio I recently purchased a Lexus and I had such a great experience with the professionals at this dealership. My salesman, Roger Burton was very professional, not a pushy salesmen, he listen to my needs in figuring out what type of car was best for me and there was no pressure , while trying to figure out my options. I would definitely refer him and everyone else that helped in the purchasing process at Park Place Lexus. Love my new car and thanks everyone at the dealership for such great service.! More
FANTASTIC Great service, professional sales associates, and a great sense of humor. Would recommend all three employees/managers that I worked with. Great exp Great service, professional sales associates, and a great sense of humor. Would recommend all three employees/managers that I worked with. Great experience at Park Place. More
Perturbed Sales Representative I am specifically giving this sales rep a 1? rating because he was rude and condescending. As a woman, and a consumer, if I am going to make a major p I am specifically giving this sales rep a 1? rating because he was rude and condescending. As a woman, and a consumer, if I am going to make a major purchase $31K plus, I expect you to answer any questions I may have concerning the item because I, just like anyone else, want the most, and best quality for our hard earned money. T. Acosta made me feel unappreciated, and under valued as a consumer. I skipped the test drive, and purchased my vehicle (2015 Lexus IS 250 AWD), elsewhere the very next day. With a $13K down payment, and preapproved by my credit union. I DO NOT and CANNOT, recommend this T. Acosta, salesperson, especially, if you are a woman making this major purchase. More
My purchase experience I'm not the easiest person to deal when it comes to purchasing a vehicle. I definitely put my sales guy and financing through a lot, to say that I'm p I'm not the easiest person to deal when it comes to purchasing a vehicle. I definitely put my sales guy and financing through a lot, to say that I'm picky would be a huge understatement. With that said Parkplace Lexus is hands-down the best Dealership to purchase a vehicle through. Brett Stein was my salesman and I highly highly recommend him to anybody wanting to purchase a used or new vehicle. He went over and beyond what is expected of him he's just a great guy all-around More
Exemplary experience (3rd time) I recently purchased a 2017 NX from David Parks. If you are in the market for a new car, I would urge you to call David FIRST! He is nothing but kind I recently purchased a 2017 NX from David Parks. If you are in the market for a new car, I would urge you to call David FIRST! He is nothing but kind, compassionate, and generous. He just listens and assists in answering any questions you have, all the while letting you decide what is best for you! It was literally the easiest car buying experience I have ever had, and I have bought 2 other Lexus vehicles from Park Place years prior. They are always great each time, but this time exceeded my expectations. We communicated via email frequently, did a few test drives, agreed on the details of the contract, and I literally walked in, signed, was made familiar with the car, and left (took less than 1 hour!). This is a portion of the email I sent him following the completion of my purchase. "I was worried about buying a car, haggling over a price, and stressing about financing. This is literally my first major purchase since the last time I bought from Park Place about 8-9 years ago. You made it so simple, and were accommodating and helpful. No pressure, no uncomfortableness, nothing awkward, just the perfect buying experience. I hope the kindness, generosity, and compassion you showed me, comes back to you ten-fold at the time in your life when it is needed. It was a pleasure working with you; truly wonderful from beginning to end, and I will recommend you to anyone I run across that is in the market for a new Lexus (or any car)." Thank you very much David! More
Great dealership to buy a vehicle! I bought a used car from Park Place about 10 months ago. Since doing business with them, it has my view on the car buying process in a positive way. T I bought a used car from Park Place about 10 months ago. Since doing business with them, it has my view on the car buying process in a positive way. The salesman I worked with was Kenny. He was very professional! I appreciate him answering all of my questions. More
Best Experience EVER!! Adam Remington, Mike McAllister, and Tristan Capehart were beyond extraordinary and exceeded my expectations on 7/8/17. Upon walking into Park Place L Adam Remington, Mike McAllister, and Tristan Capehart were beyond extraordinary and exceeded my expectations on 7/8/17. Upon walking into Park Place Lexus, I had just been recovering from a near fatal car accident 2 weeks prior, that ended up totaling my 8 month old 2016 Lexus NX200T . Adam and Mike were instrumental in making a miracle happen that ended up me driving away in the car/SUV of my dreams. The professionalism, knowledge of the vehicle and the explaining of the financing displayed their exemplary customer service skills. This is what makes the Lexus Brand grand!! I will forever cherish my experience with Park Place Lexus, and the friendships I have made with these 3 outstanding gentlemen. More
Low pressure, high quality Adam had a sincere interest in our requirements, provided up-front pricing and deal, and followed up with caring service and interest in how things we Adam had a sincere interest in our requirements, provided up-front pricing and deal, and followed up with caring service and interest in how things were going after the purchase. More
Excellent Thanks Daniel great experience I bought the car of my dreams thanks to your personal service If I have friends looking for a great experience I will Thanks Daniel great experience I bought the car of my dreams thanks to your personal service If I have friends looking for a great experience I will send them your way. Again thank you for excellent service More