Park Place Lexus Plano

Outstanding purchase experience. Easy, forthright, enjoyabl. Brett found us wandering through the parking lot & said to just ask if we had any questions. We called him an hour later with a couple of clarificatio Brett found us wandering through the parking lot & said to just ask if we had any questions. We called him an hour later with a couple of clarification questions regarding options & he was very knowledgeable. We found the one my wife loved, added a few options & it was in our driveway that evening. Just LOVE our new Lexus! More

Great service and helpful Brett was very helpful from the start. He was honest about what he could do and was very transparent throughout the whole process. I would definitely Brett was very helpful from the start. He was honest about what he could do and was very transparent throughout the whole process. I would definitely recommend working with Brett! More

Great Car Buying Experience My mother and I arrived at Park Place Plano and were immediately greeted by very friendly receptionist. She called Brett Stein for us and he was quic My mother and I arrived at Park Place Plano and were immediately greeted by very friendly receptionist. She called Brett Stein for us and he was quick to come and greet my mother and I. Brett did an excellent job in communicating all my options. I appreciate that he started working on my car deal without me even stepping foot in the dealership, he was very mindful of my time. He sent me a text when he had everything in place and even asked what color was I interested in. Brett offered to bring a couple of vehicles to the front so that I could test drive upon arrival. He definitely made buying a car very easy and such a smooth process. Never had a dealt with a car salesperson nor a dealership that actually cared and wasn't just worried about making the sale. Im pleased to say I purchased a 2017 NX200T Fsport and I absolutely love it!!!! More

My First Lease of a Lexus When we first arrived at Park Place; we were meet by David Parks. He was very knowledgeable and polite; helping us get the exact car we wanted, at the When we first arrived at Park Place; we were meet by David Parks. He was very knowledgeable and polite; helping us get the exact car we wanted, at the price we could afford. He took the time to set all the safety features on the Lexus for us; and instruct us how to use them. This helped greatly on the long ride home, through the Dallas traffic. More

Amazing buying experience! Mike, David and Brett treated us with the utmost respect and professionalism. They were upfront about the price and features and bent over backwards Mike, David and Brett treated us with the utmost respect and professionalism. They were upfront about the price and features and bent over backwards to help us meet all our requirements, including the value for our trade-in. They went above and beyond in their service and all three stayed and hour and a half past closing just to make sure we were all set. I was so impressed by them. Not only did I get a great car at a great price, but I met some wonderful and caring people! This was our 2nd car purchase with this team. My husband bought a car with them 6 months ago. Our family will continue to trust Mike and his team for all our car needs! Thank you once again! More

Best Honest Service you can get Subject: Thank You Brian Martin I want to express our sincere and honest thanks to Bryan Martin and the service team at Lexus for our most recent s Subject: Thank You Brian Martin I want to express our sincere and honest thanks to Bryan Martin and the service team at Lexus for our most recent service need on 8/24/2017. Brian listened to our concerns that we strive to get all our work done at Lexus as you will see in the history of our service records however I have recently have been underemployed in my skill set and we are struggling to make ends meet. Brian is empathetic and took our situation and thought “outside the box” . He was able to assist us with the cost on the repair due to the battery being just off 100% warranty and other discounts in an effort to keep a happy customer. I can tell you we are very happy and my wife has always said when she is ready to part with the 2008 Lexus ES350 and we are financially able she will be back for another vehicle. Please pass on our thanks and gratitude to Brian for his excellent customer service. I have never been to a dealership service department that has cared for the customer as your team does in Plano. Sincerely, Jim and Karen Horkey More

Best car buying experience I've ever had ! Samuel Hall did a magnificent job of taking care of me. He made everything extremely convenient and simple as possible while giving me the best pri Samuel Hall did a magnificent job of taking care of me. He made everything extremely convenient and simple as possible while giving me the best price around. I bought the brand new RX 350 for my wife as a gift it was Matador read and that's the one she wanted. he found it for me had everything done and ready to go within a couple hours before I ever got there and when I showed up all I had to do was sign papers. He took the hassle of buying a car completely out of the picture. I will always go back to him whenever I need a car More

Fast and efficient! Excellent customer service! Herb was great! He helped me get what I needed and it was all done in a timely manner. I recommend you see Herb for your next car purchase! Herb was great! He helped me get what I needed and it was all done in a timely manner. I recommend you see Herb for your next car purchase! More

Excellent! Malcolm was fantastic! Made the buying process easy and stress free. They really do make you feel like family. I will definitely recommend Park Place Malcolm was fantastic! Made the buying process easy and stress free. They really do make you feel like family. I will definitely recommend Park Place Lexus Plano to all family and friends. More

Excellence! Service is great. Straightforward car buying experience. Felt comfortable and at home from the time I walked through the door. I will be back again. Service is great. Straightforward car buying experience. Felt comfortable and at home from the time I walked through the door. I will be back again. More