Park Place Lexus Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 3,238 reviews
Wish I could give 10 stars! This was my first Lexus purchase, and will not be my last. I worked with Ross who was the best salesman I have had to work with. I had my newborn daug This was my first Lexus purchase, and will not be my last. I worked with Ross who was the best salesman I have had to work with. I had my newborn daughter with me, and he went above and beyond to help me move her from car to car, and to ensure everything was perfect. Everyone at the dealership were also so kind. Most places would probably get annoyed that you bring a baby into the dealership for 4 hours, but everyone was so nice and welcoming. It was the best experience. I really cannot say enough about Ross. Everything was easy, and fast. He has been so prompt answering any emails or phone calls that I've had. It's not like I bought the car then he drops me, he has fully followed up to make sure I am happy. He literally acted more like a friend and talked to me like a normal person. He wasn't there trying to make a deal, he wanted to make sure I found the car that was perfect for me. And I couldn't be happier. I am a lifelong customer of Park Place! More
Superior Dealership We love Park Place Lexus as we made our second purchase there this past weekend! Although it's a 5 hour drive for us, it's worth the trip for sure! Fr We love Park Place Lexus as we made our second purchase there this past weekend! Although it's a 5 hour drive for us, it's worth the trip for sure! From the moment you walk in and are greeted by friendly faces to the moment you leave it's a very satisfying experience! Our salesman Daniel Moore has been excellent both times. He's always found exactly what we were wanting. This last time I was having a hard time choosing wheels that I liked. Daniel far exceeded are expectations in helping us find the perfect wheels and I couldn't be happier with the outcome! My husband hates the car buying process, but he's delighted to deal with Park Place Lexus and Daniel!! We thank you again for another awesome experience!!! More
Our 4th Lexus We recently purchased a 2017 RX 350 from Pat Vannozzi. We have known Pat for years and wouldn't go anywhere else. He is knowledgeable, kind and grea We recently purchased a 2017 RX 350 from Pat Vannozzi. We have known Pat for years and wouldn't go anywhere else. He is knowledgeable, kind and great to work with. He kept us informed and up to date during the entire process. We highly recommend Pat-and consider him a friend! Thank you pat!!! More
Best car buying experience ever! This was the best most enjoyable car buying experience ever. Gabriel was the best! Very knowledgeable & not pushy at all! Very patient & answered all This was the best most enjoyable car buying experience ever. Gabriel was the best! Very knowledgeable & not pushy at all! Very patient & answered all our first time Lexus questions. We will definitely be back! More
Great Service! I recently purchase a Certified Pre-Owned Lexus NX from Adi Ali. He was extremely professional and helpful as I considered all of my options. I really I recently purchase a Certified Pre-Owned Lexus NX from Adi Ali. He was extremely professional and helpful as I considered all of my options. I really loved just having one person to work to purchase the car- unlike other dealerships where you get shuffled around. We were in an out in just a couple hours from start to finish. Thank you Adi! More
Calm, professional This was probably our most pleasant buying experience. Jon was truly calm and professional. I'd send anyone looking for a pre-owned Lexus to him. T This was probably our most pleasant buying experience. Jon was truly calm and professional. I'd send anyone looking for a pre-owned Lexus to him. Thanks. More
Great customer service I recently purchased a Lexus and I had such a great experience with the professionals at this dealership. My salesman, Roger Burton was very professio I recently purchased a Lexus and I had such a great experience with the professionals at this dealership. My salesman, Roger Burton was very professional, not a pushy salesmen, he listen to my needs in figuring out what type of car was best for me and there was no pressure , while trying to figure out my options. I would definitely refer him and everyone else that helped in the purchasing process at Park Place Lexus. Love my new car and thanks everyone at the dealership for such great service.! More
FANTASTIC Great service, professional sales associates, and a great sense of humor. Would recommend all three employees/managers that I worked with. Great exp Great service, professional sales associates, and a great sense of humor. Would recommend all three employees/managers that I worked with. Great experience at Park Place. More
Perturbed Sales Representative I am specifically giving this sales rep a 1? rating because he was rude and condescending. As a woman, and a consumer, if I am going to make a major p I am specifically giving this sales rep a 1? rating because he was rude and condescending. As a woman, and a consumer, if I am going to make a major purchase $31K plus, I expect you to answer any questions I may have concerning the item because I, just like anyone else, want the most, and best quality for our hard earned money. T. Acosta made me feel unappreciated, and under valued as a consumer. I skipped the test drive, and purchased my vehicle (2015 Lexus IS 250 AWD), elsewhere the very next day. With a $13K down payment, and preapproved by my credit union. I DO NOT and CANNOT, recommend this T. Acosta, salesperson, especially, if you are a woman making this major purchase. More
My purchase experience I'm not the easiest person to deal when it comes to purchasing a vehicle. I definitely put my sales guy and financing through a lot, to say that I'm p I'm not the easiest person to deal when it comes to purchasing a vehicle. I definitely put my sales guy and financing through a lot, to say that I'm picky would be a huge understatement. With that said Parkplace Lexus is hands-down the best Dealership to purchase a vehicle through. Brett Stein was my salesman and I highly highly recommend him to anybody wanting to purchase a used or new vehicle. He went over and beyond what is expected of him he's just a great guy all-around More