Park Place Lexus Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 3,241 reviews
BEST OF ALL Purchased a new RX and Chris Kim provided excellent service. We will definitely be back to see him next time we are in the market for another car. RE Purchased a new RX and Chris Kim provided excellent service. We will definitely be back to see him next time we are in the market for another car. RECOMMEND him. More
New Lexus RX 350 My husband and I found the sales person very helpful and informative, He was polite and also courteous with no pushiness. It's a new car and we have My husband and I found the sales person very helpful and informative, He was polite and also courteous with no pushiness. It's a new car and we haven't had any service on it sofar. More
Excellent Dealership and Sales Associate Experience My family went to Park Place Lexus to test drive a new GX. We were quickly and warmly greeted by the reception staff and Sam Hall. Sam was super fri My family went to Park Place Lexus to test drive a new GX. We were quickly and warmly greeted by the reception staff and Sam Hall. Sam was super friendly and we knew immediately that he was someone that we could trust and would enjoy working with. Sam and the team at Park Place made the car buying experience very pleasant and professional, and we felt we were being taken good care of through the entire process. I would highly recommend Sam Hall and the team at Park Place Lexus (new or used). I also interacted with David Strawn while we were considering a used vehicle, and he was true professional as well. I would also highly recommend David. On another note, the physical dealership itself is first class - the waiting areas are very nice and luxurious, with high quality coffee, fountain drinks, snacks, and multiple HDTVs, etc. The bathrooms are also very nice and clean. More
Excellent job by Tristan! Purchased a new GX vehicle and Trsitan provided excellent service, follow-up and was able to accommodate all the request we had. We will definitely b Purchased a new GX vehicle and Trsitan provided excellent service, follow-up and was able to accommodate all the request we had. We will definitely be back to see him next time we are in the market for another car. More
Wonderful experience and highly recommend! I was in the market for a new SUV and honestly have never owned a Lexus before! Once I met with Don I realized my search was over. From start to finis I was in the market for a new SUV and honestly have never owned a Lexus before! Once I met with Don I realized my search was over. From start to finish he provided me with all the information necessary for me to make my final decision. Rx350 it was and such a quick and easy process! Thank you again Don for everything and Park Place should be very proud to have you on their team! Highly recommend working with Don and his team! More
Customer Service Excellence A+ From the moment I walked through Park Place Lexus Plano doors, I felt welcomed! The entire experience of purchasing a car was relaxed, easy and no pr From the moment I walked through Park Place Lexus Plano doors, I felt welcomed! The entire experience of purchasing a car was relaxed, easy and no pressure. I was treated with respect and the Sales Person I worked with, Brett Stein was professional, kind and knowledgeable. The process of purchasing a car at Park Place Lexus has truly been the best experience of ever buying a car in my 40 years of driving. I love the way my new NX200t drives! Thank you so very much for making my first experience with Park Place Lexus the very best in Customer Service! More
My New RX350 As always, I appreciate the professionalism, knowledge and timely manner I receive when I visit Park Place Lexus. Special Kudos to Joel Pechauer, Sco As always, I appreciate the professionalism, knowledge and timely manner I receive when I visit Park Place Lexus. Special Kudos to Joel Pechauer, Scott Gillett, Ivan Healy, Jordan Vaughan and Dylan Delphen! Have been with you for many years and will continue to recommend and be a Happy Client! My sincere congratulations for your amazing staff! More
Best Customer Service Around Love my new RX350 F Sport. After my experience at Park Place Plano...I don't plan on ever going anywhere else. Sales Manager, Patrick Jaccar, introduc Love my new RX350 F Sport. After my experience at Park Place Plano...I don't plan on ever going anywhere else. Sales Manager, Patrick Jaccar, introduced us to our salesman, Ross Glauben. Ross was very knowledgeable and listened to us, making sure we got exactly what we wanted. I appreciate that this dealership is very willing to help but never pushy or overbearing. I would highly recommend Park Place Lexus Plano, Patrick Jaccar, and Ross Glauben- all very professional and easy to work with. More
Fan for life! This is our third Lexus and the second from Park Place. They really do wan the walk about building relationships for life. Samuel Hall is awesome, kin This is our third Lexus and the second from Park Place. They really do wan the walk about building relationships for life. Samuel Hall is awesome, kind, professional, and a real gentleman. Ask for him when you go! More
Our new GX 460! We had an exceptional experience at Park Place while shopping for our new family SUV! Our sales experience manager was Viktor Koleychick and he comple We had an exceptional experience at Park Place while shopping for our new family SUV! Our sales experience manager was Viktor Koleychick and he completely changed my perception about sales people. Viktor took the time to listen to our needs (and my preferences = )) and made sure we not only had everything we were looking for in a car but also we understood every detail about how our car worked and that all of our questions were answered. He was never pushy and even every now and during our visit/test drive, etc. he would ask me 'are you ok?' 'are you happy?'. We couldn't be more pleased about our experience and of course our new Lexus GX 460! Thanks Viktor & Park Place! More