Park Place Lexus Plano
Plano, TX
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Knowledgeable and courteous sales staff I purchased a Certified Lexus Pre-Owned from Park Place Lexus in Plano. My Sales Representative was Herb Sorenson. Mr. Simonson was polite, courteou I purchased a Certified Lexus Pre-Owned from Park Place Lexus in Plano. My Sales Representative was Herb Sorenson. Mr. Simonson was polite, courteous, and knowledgeable about the car I was interested in. He took time to go over all of the car's features and attributes before we took the car for a test drive. I decided to purchase the car that day. My buying experience could not have been better. There was never any pressure or gimmicky tactics. Everyone I met during the process were excellent and easy to work with. I highly recommend Park Place Lexus, and, Herb Simonsen in particular. More
Wonderful Car Buying Experience My husband and I arrived at Park Place Lexus Plano at 7:30 on a Friday night to look around and left with a 2014 GS350 F Sport. We had the privilege o My husband and I arrived at Park Place Lexus Plano at 7:30 on a Friday night to look around and left with a 2014 GS350 F Sport. We had the privilege of working with Michael Obrien. Michael didn't rush us at this late hour on Friday. He was helpful, kind, and made our Car Buying Experience enjoyable. More
Brett Stein great job Brett Stein did a great job helping us select the vehicle we wanted communicating the pricing options and also was very through on the follow through Brett Stein did a great job helping us select the vehicle we wanted communicating the pricing options and also was very through on the follow through with closing the deal and explaining all the features of the new car. He also checked back with us after the delivery to see if we had any question or other issues. Overall I would rate Brett 5 stars for his performance and follow through. We were from out of town also had several add on to the car which Brett was very effective in coordinating very timely. Thanks to him and Park Place for everything they did. More
Samuel is great! Great experience! Tremendous service and attention to detail. Anyone looking to buy or lease a luxury car should come to Park Place and ask for Samuel Great experience! Tremendous service and attention to detail. Anyone looking to buy or lease a luxury car should come to Park Place and ask for Samuel. More
first class operation with first class salesperson,richard s first class operation with top notch salesperson..enjoyed visiting your fantastic dealership.lookiig to future visits for service and maintenance on m first class operation with top notch salesperson..enjoyed visiting your fantastic dealership.lookiig to future visits for service and maintenance on my new lexus es350. More
Don't Trust Their Numbers NEVER TRUST THEIR NUMBERS UNTIL YOU VERIFY. Beware of new car sales from Plano's branch of Park Place Lexus especially if you are going to lease a c NEVER TRUST THEIR NUMBERS UNTIL YOU VERIFY. Beware of new car sales from Plano's branch of Park Place Lexus especially if you are going to lease a car. Sales managers and finance managers either don't know what they are doing or it is a scam. Their lease calculation on a $40,000 car was $475 with $4000 down as opposed to $412 - what it should have been. When I questioned, they don't show me the math but kept emphasizing that their calculation is correct and it is a good value. Interestingly, their finance manager explains that they charge 6.25% sales tax on agreed upon car sale price upfront for a lease, and if I decide to buy the car after 3 years at the residual, I would need to repay 6.25% sales tax on the residual value. Wow !!! I immediately left the dealership and bought a Lexus with a better lease price with same MSRP from another Lexus dealership. NEVER TRUST THEIR NUMBERS UNTIL YOU VERIFY. More
Samuel Hall Samuel was the best representative ever. He was very friendly, polite, professional, he was awesome. Samuel took the time to show my wife how to na Samuel was the best representative ever. He was very friendly, polite, professional, he was awesome. Samuel took the time to show my wife how to navigate thru her new car, and was very patient. During our waiting, he consistently checked on us making sure were comfortable. We never had this type of great experience in the past. His attention to detail made our visit to Lexus of Plano pleasant. Thank you for having such a great staff!!! More
Park Place Lexus...The Ultimate in Hospitality I have been dealing with Park Place Lexus since 2008, purchasing three cars and maintaining them there. Service Department employees have always go I have been dealing with Park Place Lexus since 2008, purchasing three cars and maintaining them there. Service Department employees have always gone above and beyond in courtesy and prompt attention to our needs. Adi Ali has been "excellent" in selling us our last two cars. He is courteous, caring, and prepared to meet our expectations in a car. When we were ready to purchase our third car, I contacted him, told him what we wanted, and when we arrived he had several cars in mind for us to examine. I will certainly seek him out again when the need arises! Nancy R. Kegans More
Pleasant deal I was very happy to visit this dealership. Mr Gabriel Delgado was very polite and helpful with me to deal a new car. I am very happy to drive a Lexus I was very happy to visit this dealership. Mr Gabriel Delgado was very polite and helpful with me to deal a new car. I am very happy to drive a Lexus car. More
Great Experience Gabriel was great to work with and was always there to answer my questions. I would definitely recommend him to anyone looking to purchase a Lexus. He Gabriel was great to work with and was always there to answer my questions. I would definitely recommend him to anyone looking to purchase a Lexus. He made the whole buying experience very easy and quick. More