Park Place Lexus Plano

Best Honest Service you can get Subject: Thank You Brian Martin I want to express our sincere and honest thanks to Bryan Martin and the service team at Lexus for our most recent s Subject: Thank You Brian Martin I want to express our sincere and honest thanks to Bryan Martin and the service team at Lexus for our most recent service need on 8/24/2017. Brian listened to our concerns that we strive to get all our work done at Lexus as you will see in the history of our service records however I have recently have been underemployed in my skill set and we are struggling to make ends meet. Brian is empathetic and took our situation and thought “outside the box” . He was able to assist us with the cost on the repair due to the battery being just off 100% warranty and other discounts in an effort to keep a happy customer. I can tell you we are very happy and my wife has always said when she is ready to part with the 2008 Lexus ES350 and we are financially able she will be back for another vehicle. Please pass on our thanks and gratitude to Brian for his excellent customer service. I have never been to a dealership service department that has cared for the customer as your team does in Plano. Sincerely, Jim and Karen Horkey More

Best car buying experience I've ever had ! Samuel Hall did a magnificent job of taking care of me. He made everything extremely convenient and simple as possible while giving me the best pri Samuel Hall did a magnificent job of taking care of me. He made everything extremely convenient and simple as possible while giving me the best price around. I bought the brand new RX 350 for my wife as a gift it was Matador read and that's the one she wanted. he found it for me had everything done and ready to go within a couple hours before I ever got there and when I showed up all I had to do was sign papers. He took the hassle of buying a car completely out of the picture. I will always go back to him whenever I need a car More

Fast and efficient! Excellent customer service! Herb was great! He helped me get what I needed and it was all done in a timely manner. I recommend you see Herb for your next car purchase! Herb was great! He helped me get what I needed and it was all done in a timely manner. I recommend you see Herb for your next car purchase! More

Excellence! Service is great. Straightforward car buying experience. Felt comfortable and at home from the time I walked through the door. I will be back again. Service is great. Straightforward car buying experience. Felt comfortable and at home from the time I walked through the door. I will be back again. More

Excellent! Malcolm was fantastic! Made the buying process easy and stress free. They really do make you feel like family. I will definitely recommend Park Place Malcolm was fantastic! Made the buying process easy and stress free. They really do make you feel like family. I will definitely recommend Park Place Lexus Plano to all family and friends. More

Exceptional service and staff Park Place Lexus is second to none in professionalism and expertise. The sales staff listen to your needs, lifestyle, and budget and recommend the bes Park Place Lexus is second to none in professionalism and expertise. The sales staff listen to your needs, lifestyle, and budget and recommend the best vehicle for your needs. No overselling or pushy sales staff. More

Amazing service Came in for a used Lexus and left with exactly what i wanted. Sam Hall was amazing, worked to make sure we were happy and stayed late to help us get m Came in for a used Lexus and left with exactly what i wanted. Sam Hall was amazing, worked to make sure we were happy and stayed late to help us get my dream car. Defintely recommending to everyone I know. More

Knowledgeable and courteous sales staff I purchased a Certified Lexus Pre-Owned from Park Place Lexus in Plano. My Sales Representative was Herb Sorenson. Mr. Simonson was polite, courteou I purchased a Certified Lexus Pre-Owned from Park Place Lexus in Plano. My Sales Representative was Herb Sorenson. Mr. Simonson was polite, courteous, and knowledgeable about the car I was interested in. He took time to go over all of the car's features and attributes before we took the car for a test drive. I decided to purchase the car that day. My buying experience could not have been better. There was never any pressure or gimmicky tactics. Everyone I met during the process were excellent and easy to work with. I highly recommend Park Place Lexus, and, Herb Simonsen in particular. More

Wonderful Car Buying Experience My husband and I arrived at Park Place Lexus Plano at 7:30 on a Friday night to look around and left with a 2014 GS350 F Sport. We had the privilege o My husband and I arrived at Park Place Lexus Plano at 7:30 on a Friday night to look around and left with a 2014 GS350 F Sport. We had the privilege of working with Michael Obrien. Michael didn't rush us at this late hour on Friday. He was helpful, kind, and made our Car Buying Experience enjoyable. More

Brett Stein great job Brett Stein did a great job helping us select the vehicle we wanted communicating the pricing options and also was very through on the follow through Brett Stein did a great job helping us select the vehicle we wanted communicating the pricing options and also was very through on the follow through with closing the deal and explaining all the features of the new car. He also checked back with us after the delivery to see if we had any question or other issues. Overall I would rate Brett 5 stars for his performance and follow through. We were from out of town also had several add on to the car which Brett was very effective in coordinating very timely. Thanks to him and Park Place for everything they did. More