Park Place Lexus Plano

A perfect Match ! Besides Park Place bring the most beautiful Dealership of my First Lexus experience, our Dealer Ross was the best fit for my husband and myself. We h Besides Park Place bring the most beautiful Dealership of my First Lexus experience, our Dealer Ross was the best fit for my husband and myself. We had a great time dealing with Ross and we know if we need anything at all Ross has our back. Thank you Park Place Lexus Plano for suiting us with Ross and a bigger thank you Ross for getting me into my first Lexus, a perfect match ! More

Exceptional experience Michael O'Brien made the experience of buying a certified used car stress free. His knowledge of all the cars and their individual values helped us m Michael O'Brien made the experience of buying a certified used car stress free. His knowledge of all the cars and their individual values helped us make the best decision and choice of SUVs. I would highly recommend him to my friends. More

Great salesman Ross Glauben was wonderful to work with. He made purchasing our first Lexus very easy and we would highly recommend him to other customers. He was kno Ross Glauben was wonderful to work with. He made purchasing our first Lexus very easy and we would highly recommend him to other customers. He was knowledgeable, honest, and answered all of our questions. This was a no-hassle sales on our part. Great service from Ross! Fran and Harvey More

Amazing Experience I had an amazing experience purchasing my new RX350 from David Parks. He is exceptional good at reading his customer and made the overall buying exper I had an amazing experience purchasing my new RX350 from David Parks. He is exceptional good at reading his customer and made the overall buying experience positive. I would highly recommend him to others. More

Worth the drive On a last minute whim I called Park Place Lexus to see if they had a the GX I was looking for. I did this with another dealership that day and have ye On a last minute whim I called Park Place Lexus to see if they had a the GX I was looking for. I did this with another dealership that day and have yet to hear back from them. While Zane didn't have the exact model, he talked me into looking at a slightly different one, and I bought it. Zane returned calls and emails, and earned my business, the other dealers did not. All around excellent experience purchasing from this dealership! More

Great Exoerience with Adam Adam Remington was awesome to work with to get into another lease. He was very personable and knowledgeable with answers to all of our questions. I Adam Remington was awesome to work with to get into another lease. He was very personable and knowledgeable with answers to all of our questions. I really enjoyed working with him because he was genuine and real, not just there to get a sale. He was even very patient with us because we were shopping Audi also, and told us to make the best decision for our family. Of course, when it came to value and cost, that was Lexus. I highly recommend asking for Adam if you’re in the market for a car. More

First Car Purchase with Loan I had found the car I was looking for on cars.com. I asked to check for availability and quickly received and email including the car information and I had found the car I was looking for on cars.com. I asked to check for availability and quickly received and email including the car information and availability from David Gilmour. I walked in and immediately was greeted and the salesman was friendly and on top of it. I only had to interact with one individual through the whole process. Everyone was friendly and dedicated. They worked with me to ensure I had everything I needed. There were some issues with the bank, but they worked with me and the bank to get everything settled. Happy with my new car and happy with the experience. It's like the size of an airport. More

Great experience! I was downsizing from a mom-mobile for the last 19 years to something more sporty. Just happened to be driving around the lot checking things out, Mic I was downsizing from a mom-mobile for the last 19 years to something more sporty. Just happened to be driving around the lot checking things out, Michael O'Brien greeted me and asked what I was looking for. I gave him the specifics of what I liked, white or black, sporty, quick, black wheels, and also gave my price range. Drove a couple of cars that day, liked one of them but wasn't ready to make a final decision, that car got sold and Michael followed up with me to let me know. Then he texted me later that a car had just come in and it met my requirements and he thought of me when he saw it. It still needed to be detailed but I came in that afternoon and it was perfect for me! We did the deal that day and Michael made it a pleasant, smooth transaction. I would be happy to work with Michael and Park Place Lexus in the future but meanwhile I am loving my sporty new non-mom-mobile! More

Humor Helps Being a single woman, I had some concerns about going through the car buying process on my own. However, my sales person, John Pak was able to quickly Being a single woman, I had some concerns about going through the car buying process on my own. However, my sales person, John Pak was able to quickly put me at ease. He was personable, knowledgeable and had a wonderful sense of humor which serves him well by making the customer comfortable. He answered all of my questions and addressed my concerns but never made me feel pressured during the negotiation process. He was a delight to work with and I would recommend John Pak to anyone who is looking to purchase a car. I think you will be happy that you did. More

Go see Ross! Ross gave us a great, no pressure, no stress experience. From helping us select a vehicle, offering honest advice and opinions, seamlessly handling th Ross gave us a great, no pressure, no stress experience. From helping us select a vehicle, offering honest advice and opinions, seamlessly handling the transaction, and then helping us to exchange the vehicle we selected with absolutely NO hassle when we realized that our original choice wasn’t the best fit for our family. We certainly weren’t easy to deal with, but Ross went above and beyond every step of the way. He even took our emails while he was on vacation. This was our first Lexus, but thanks to Ross, we will be lifelong customers. We would never consider buying a Lexus from anyone else. Park Place is lucky to have him! More