Park Place Lexus Plano

Amazing experience Erin was amazing to work with. She made our car buying experience easy and stress-free. She even made sure to take care of a minor flaw found on the c Erin was amazing to work with. She made our car buying experience easy and stress-free. She even made sure to take care of a minor flaw found on the car after we received it in a more than timely manner. We will definitely be working with her again when we are ready for a new vehicle. More

new ower rx350 very good services and give more detail with Lexus premium RX350 love to know because 1st time to owe Lexus,Wife really happy and a excited! very good services and give more detail with Lexus premium RX350 love to know because 1st time to owe Lexus,Wife really happy and a excited! More

Erin Pettijohn-Puckett, Sales Experience Manager We had a very good buying experience dealing with Erin on our RX-350. She was very courteous, knowledgeable about the car and attentive to our needs. We had a very good buying experience dealing with Erin on our RX-350. She was very courteous, knowledgeable about the car and attentive to our needs. Upon delivery of the car, she toured us through it's operations and all features. She helped with getting our Finance approved and payments processed. Erin is very professional and will do her best if you utilize her for your next Lexus new car purchase. More

Amazing customer service!!! I went to this dealership not knowing what I was really wanting being that I have never owned, or even driven a Lexus before. Erin did an AMAZING job I went to this dealership not knowing what I was really wanting being that I have never owned, or even driven a Lexus before. Erin did an AMAZING job and showing me the different models and test driving the cars. Transaction was very smooth and have already sent several referrals. My over all experience was way above and beyond my expectations. Will definitely be doing business with Erin again. More

Came Through in the Clutch Erin is wonderful at all the usual stuff. She's knowledgeable, explained the process, demonstrated the car, was pleasant, was professional, etc. etc. Erin is wonderful at all the usual stuff. She's knowledgeable, explained the process, demonstrated the car, was pleasant, was professional, etc. etc. But she has 2 traits that you don't often find in a salesperson. First of all, she is an outstanding listener. She's NOT like some where it is obvious they are thinking of their response before you finish talking. Erin, actually LISTENS to what you are saying so she can understand your particular need and then deal with it. Secondly, Erin came through in the clutch. Due to an odd set of circumstances, the car we were looking at became unavailable. Erin did not just apologize and quit. Erin seized the moment and fought on my behalf to successfully deliver a replacement under the original terms. I know this cost her much extra time and probably affected her remuneration. So, because of the quality of her character, I will most certainly purchase another vehicle from Erin and will recommend her to all my friends and associates. If you are reading this review, I would encourage you to pick Erin as your salesperson. More

Quick, Friendly, and Simple Daniel made life easy. I already knew what I wanted and he answered my remaining questions or curiosities quickly. Upon purchasing he kept it simple a Daniel made life easy. I already knew what I wanted and he answered my remaining questions or curiosities quickly. Upon purchasing he kept it simple and fast. Greatly appreciated. More

Treated with class and excellence From the moment we walked in to the moment we drove away with our new RX350, we were treated as though we were royalty. I am blown away by Park Place From the moment we walked in to the moment we drove away with our new RX350, we were treated as though we were royalty. I am blown away by Park Place's exceptional service. Brett, Adam and Mike were outstanding throughout the process. Adam and Brett make a great team ensuring that a busy Saturday didn't take away from delivering exceptional service (Adam even left later than desired to meet his family at the lake). Can't say enough. We are customers for life. More

Pleasant experience I went to LPP back in February, I asked the receptionist sitting at the front desk who she would buy a car from and she introduced me to Viktor. It wa I went to LPP back in February, I asked the receptionist sitting at the front desk who she would buy a car from and she introduced me to Viktor. It was near closing time and he let me test drive an SUV. I told him I was just shopping around and he understood. I didn't go back until November and he remembered me and the rest is history. Always ask other employees that work at the dealership you buy from such as service men, mechanics, receptionist who they would buy a car from and they will lead you to a respected sales person. More

Excellent Darren Smith was my Sale Manager during the search and purchase. He won my decision when he said I can offer you a 2018 Lexus nx instead of a 2017 veh Darren Smith was my Sale Manager during the search and purchase. He won my decision when he said I can offer you a 2018 Lexus nx instead of a 2017 vehicle. It was an easy process since I was preapproved already. He was very calm and always at ease. I think we more anxious and nervous during the whole purchase. Thank you again Darren for your patience and time!! Loving and enjoying my new Lexus!!! Emalie and Edward More

new car purchase This is my 5th Lexus ES350 from Don Woods @ Park Place Lexus. Don is simply the best......by the way I just give him a call tell him what I want and p This is my 5th Lexus ES350 from Don Woods @ Park Place Lexus. Don is simply the best......by the way I just give him a call tell him what I want and pick it up. Don just makes it a great buying experience. More