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Park Place Lexus Grapevine

Grapevine, TX

4.8
2,501 Reviews

901 E State Hwy 114

Grapevine, TX

76051

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Showing 2,501 reviews

April 11, 2026

Park Place was a great place to buy my Lexus ES350. Service has always been good, but pricey. All the new automated messaging is good for communicating but really lacks the personal experience that Par More

by Prof C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Apr 13, 2026 -

Park Place Lexus Grapevine responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

April 09, 2026

Good communication regarding repairs and timely turnaround on completing work. Anthony Wilkins offers good service. More

by garynanz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wilkins service dept
Apr 10, 2026 -

Park Place Lexus Grapevine responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

April 07, 2026

Eliot was awesome to work with, easy process, very informative, assisted us all the way through the purchase. More

by Larry.Dulski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliot McCray
Apr 11, 2026 -

Park Place Lexus Grapevine responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

April 03, 2026

First Class Dealership. Treat you with respect and don’t try any games. Yes they do try to sell you but they use a straight forward method. Highly recommend! More

by Rickwbettinger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Walker
Apr 06, 2026 -

Park Place Lexus Grapevine responded

Hi, thank you for your review! Happy motoring!

March 30, 2026

Carlo was a great help with me finding a vehicle at last minute and has continued to assist me after the purchase. It was an out of state purchase and I kept him past closing to complete vehicle sale. More

by Keke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Mauricio
Apr 01, 2026 -

Park Place Lexus Grapevine responded

Hi Keke, thanks so much for rating us so high! Be safe on the road!

March 28, 2026

They did a great job on our car we had just bought it and called them about a month afterwards and asked them to look at a problem with the ac there wasn’t a warranty they could have said no but they checked More

by jaimieharvey07
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derrick Nicholson
Mar 31, 2026 -

Park Place Lexus Grapevine responded

jaimieharvey07, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

March 27, 2026

Honest, straight shooting. I love the one touch end to end process of only dealing with ONE person, end to end. Ash Afrouzi is the BEST! More

by Fulfordtexas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ash Afrouzi
Mar 30, 2026 -

Park Place Lexus Grapevine responded

Thank you! We hope to be of service to you again!

March 27, 2026

Taylor and Park Place provided excellent service. Thank you so much for continueing excellent service More

by cthuyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Robinson
Mar 29, 2026 -

Park Place Lexus Grapevine responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

March 27, 2026

Great service man Fred was very polite help us every issue we had next time we come in for our 20,000 Oil change he’ll have a car waiting thanks again More

by Watoolman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talan
Mar 29, 2026 -

Park Place Lexus Grapevine responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

March 23, 2026

Salesman Mike Moore and Riccio we absolutely fantastic in assisting me with trading in my wife’s Acura and getting her the RX 350 that she wanted!! I can’t thank them enough!! More

by Khill34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riccio , Michael Moore
Mar 26, 2026 -

Park Place Lexus Grapevine responded

Thank you again for taking the time to let us know how we did!

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