
Park Place Acura
Plano, TX
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No pressure sales approach from start to finish. Matt was a pleasure to deal with. Very knowledgable about the vehicle I purchased as he just purchased one himself, plus we both drove the same car, Hond was a pleasure to deal with. Very knowledgable about the vehicle I purchased as he just purchased one himself, plus we both drove the same car, Honda Prelude, so we connected from that point forward. I'm very happy to have made the purchase from McDavid Acura as another dealership, Goodson Acura, really showed me that they didn't want my business by telling to drive somewhere else if I could get a better deal and I did. More
I recently bought my second Acura from this dealership. I shopped around a lot and got the best price here without having to waste a lot of time or deal with high pressure sales tricks. The whole process I shopped around a lot and got the best price here without having to waste a lot of time or deal with high pressure sales tricks. The whole process was smooth from start to finish. Everyone was courteous and professional. I have been very pleased with the service on my older Acura too. The service department has always done great work at a fair price. My older Acura was badly wrecked when it had only 3K miles (over $12K worth of damage). The McDavid Acura body shop restored it back to perfect condition. It now has over 130K miles, and I have never had any problems from the repairs they did. I highly recommend this dealership. I am very pleased with both of my Acura vehicles and with all of my experiences with this dealershihp. More
Worked with Jeff Picket at the dealership - Jeff is awesome to work with - the transaction was very smooth and the price quoted was honored without any fuss. Love my new MDX. Thanks Jeff Sunil awesome to work with - the transaction was very smooth and the price quoted was honored without any fuss. Love my new MDX. Thanks Jeff Sunil More
Tony was great! He wasn't pushy and really worked with us to get the best deal possible. Tony did a wonderful job and we will definitely go back to purchase our next vehicle from him. to get the best deal possible. Tony did a wonderful job and we will definitely go back to purchase our next vehicle from him. More
I felt compelled to write a review because of the amazing customer service my husband and I received. From the moment we arrived at the dealership, Tony Vester was very professional and his demeanor was customer service my husband and I received. From the moment we arrived at the dealership, Tony Vester was very professional and his demeanor was warm and courteous. His knowledge of the vehicle was amazing. We gave our criteria as well as our restrictions and he was able to accommodate us with all of our needs. The entire process was one of the most pleasant experiences we have had in a while. It is so refreshing to know that there are still some caring people out there who take such great pride not only in themselves but also in their product. Because of Tony's commitment and dedication, we are now the proud owners of our 2nd Acura TL. Tony, thank you so much for going the extra mile! More
John was knowledgeable, helpful and courteous. He accomodated us on multiple visits while we decided on the vehicle we wanted. When we chose to purchase, the negotiation process was straightforward a accomodated us on multiple visits while we decided on the vehicle we wanted. When we chose to purchase, the negotiation process was straightforward and (relatively) quick. We will not hesitate to shop at David McDavid again in the future. More
I had to bring my 2011 Honda CRV in for collision and the collision shop at McDavid Honda had been recommended to me. I received very courteous attention throughout the entire experience. Kevin Schaefer walk collision shop at McDavid Honda had been recommended to me. I received very courteous attention throughout the entire experience. Kevin Schaefer walked me through the entire process quite patiently and made it stress-free. Indeed, anyone I encountered here was extremely polite and solicitous. In addition to this, a nationally known car rental site is housed at the facility, making my few days without my Honda a non-issue for me. Thank you, Kevin and your associates. More
Thanks to John for the professionalism, amazing product knowlege and personal attention to detail we now are the proud owners of a 2012 Acura TL. He was patient & kind as he introduced us to just the righ knowlege and personal attention to detail we now are the proud owners of a 2012 Acura TL. He was patient & kind as he introduced us to just the right car. Great listener and saleman! I am in sales and appreciated the customer service! It was exceptional! More
Note...I have hardly ever written a review for any product or service. So it is hard to believe how compelled I feel to share my experience as follows. My service visit turmed out to be the highli product or service. So it is hard to believe how compelled I feel to share my experience as follows. My service visit turmed out to be the highlight of a good day. It went like this... I was met by Carl my service advisor with a sincere smile and wished a good moirning by my name almost before I got out of wife's new MDX. Carl then professionally, yet personally introduced himself with a caring tone. We quickly went to his desk and while confirming some ownership info he helped me understand answers to new ownership service and performance questions that had been lingering in my subconscous until that moment. I immediately felt smarter and happier after the 1st 7 minutes then I could have ever imagined at this point in the day. Carl quickly noticed my IPad and asked if I wanted access to their wifi which helped made me productive and entertained while waiting the short 45 minutes it took to get my vehicle service completed. I coudn't believe all of what was checked and done beyond the oil change that I would not have expected for a $39 fee. I actually felt what good service looks like and Carl was working hard to deserve my loyalty and referencability. For a $39 serviced fee I felt this was almost too good to be true. Oh, lastly, on walking me to my car Carl made feel so comfortable I finally had to admit to someone I could not figure out how to use some buttons on my steering wheel to find certain console info. He very patiently made me feel like everybody has that question and gladly took the time to train me. I I left feeling this experience content and appreciated. Not very often have I had that feeling from any service organization unless when I have been gifted to great expensive hotel. More
We have been a customer of McDavid Acura for just about 20 years - we are happy with the Acura vehicles we have bought and the continuing good service we receive each time we bring our vehicles in for serv 20 years - we are happy with the Acura vehicles we have bought and the continuing good service we receive each time we bring our vehicles in for service. The work is always done in the time estimate we are given and we can trust that the work is done right the first time. More