Park Place Acura | Page 97

I have a 2004 Acura MDX, which was due for a replacement of timing belt and other maintenance. I called Tony Fontana, my service advisor. Tony patiently explained, the work, the cost and the time that was of timing belt and other maintenance. I called Tony Fontana, my service advisor. Tony patiently explained, the work, the cost and the time that was needed for the completion of this job. After dropping off my vehicle at 7:00 AM, I was told that the work will be done in one day. Around 4:00 PM, Tony called me with the information that the repairs were completed. At that time I asked Tony if I could see the timing belt that was replaced. I wanted to see this part because I had heard about, but I have never seen it before. Tony said that he will be happy to keep all the replaced parts in a box on his desk for me to see. I have to say that I am very pleased with the whole experience at the Acura dealership. I was provided with a free car rental for the day, which was very helpful. The work was completed on time and for a reasonable price. The service advisor was friendly, knowledgeable and willing to answer fully every question that I had. Thank you Tony for providing an excellent service and for having answer and explanation to every question that I had. Best, John K. Plano, Texas More

What a great experience we had working with Ankur. Ankur was able to give us a very fair trade-in price and a great sales price on our new Acura. We couldn't be happier. was able to give us a very fair trade-in price and a great sales price on our new Acura. We couldn't be happier. More

My husband and I were very pleased with the friendly and the professional experience we had at your dealership.Sotero and Salim did a wonderful job at executing business with a sense of urgency! We are very the professional experience we had at your dealership.Sotero and Salim did a wonderful job at executing business with a sense of urgency! We are very pleased with our purchase. Satisfied Customers! More

I bought a 2009 jetta today and my experience was over the top! I had just come from another dealership where the staff was rude. I felt like the staff at the other dealership (David McDavid of Irving), p the top! I had just come from another dealership where the staff was rude. I felt like the staff at the other dealership (David McDavid of Irving), pretty much judged me by my appearance. They mocked my offers behind closed doors even though I could hear them. The way Tony Vester treated me was exceptional!! Like Family! He took time to listen and understand my situation and what I was looking for. More

Buying a pre-owned Acura TL at McDavid Acura in Plano was a huge breath of fresh air, after frustrating and downright disgusting experiences at other car dealerships. Tony was upfront with the pricing and bu a huge breath of fresh air, after frustrating and downright disgusting experiences at other car dealerships. Tony was upfront with the pricing and buying process, and we didn't have to play any games. When some minor issues were found with the car, I could tell he was genuinely surprised and embarrassed that the problems had gotten through the certification process undetected. He worked with service and also contacted an outside company to make it right, and now I'm really enjoying my CPO Acura TL. More

Tony was my primary sales person and Sotero assisted him. Very good experience. They both were quality individuals. I didnt feel presured but Tony was available when I decided to purchase. Very good experience. They both were quality individuals. I didnt feel presured but Tony was available when I decided to purchase. More

Overall a simple and non-pushy experince to buying a car. Cant really add any more, other that I would purchase here again. And loving my new Acura. Cant really add any more, other that I would purchase here again. And loving my new Acura. More

Incredible Service! Wife and I were worried that this Incredible Service! Wife and I were worried that this would be a long and complicated process. Ankur took charge, was very knowledgable, and extre Incredible Service! Wife and I were worried that this would be a long and complicated process. Ankur took charge, was very knowledgable, and extremely curteous! More

We're buying an Acura for the first time. We found a car online, went to the dealership. Tim Sechrest helped us out, his demeanor is very business-like and professional. We generally dislike overtly friendl online, went to the dealership. Tim Sechrest helped us out, his demeanor is very business-like and professional. We generally dislike overtly friendly salesmen as they detract from the business and in the end, it becomes a chore to come to terms on a price. We really liked Tim's nature of doing business. After the test drive, we put down an offer which was immediately accepted (we did not attempt any lowballing, we fairly judged the value and gave an offer), the paperwork was easy. The car still had to go through the certification process and was ready only a couple of days after we signed the paperwork, yet the dealership completed everything and we picked it up without any complaints. All in all, a very good experience with David McDavid Acura of Plano and we will surely recommend Tim to people interested in buying an Acura. More

All I can say is WOW!!. This dealership knows how to deliver customer service. We purchased a pre-owned Acura MDX and my sales person was friendly (not pushy like others elsewhere) and professional all deliver customer service. We purchased a pre-owned Acura MDX and my sales person was friendly (not pushy like others elsewhere) and professional all throughout the transaction. He made sure our needs were met. Also, I never knew I would ever say I liked the person in the finance department, but Salim (I may have mispelled his name) was great and funny too. I called my sister and recommended she buys an Acura for her next vehicle. More