Park Place Acura

Purchasing 2015 TLX Chris was introduced by Charlie. I'm amazed that we didn't waste no time and the deal was done in 2 hours included getting our finance approved. I'm s Chris was introduced by Charlie. I'm amazed that we didn't waste no time and the deal was done in 2 hours included getting our finance approved. I'm so greatful and happy how they run the best, fast service at Acura. Chris is a wonderful person, he knows what he was doing, patient, plus a very funny guy ?? I love Acura and been driving Acura since 2005. Come to this Dealship at Plano if u ever want to buy a car especially go to Chris! Amazing wonderful salesman I ever met?? More

Great service I usually get my maintenance services done here, but hadn't been for a while. I just came back and the service is still as good as ever. Friendly and I usually get my maintenance services done here, but hadn't been for a while. I just came back and the service is still as good as ever. Friendly and helpful. More

Very good service and extremely nice people I recently purchased a new Acura TLX from David McDavid Acura in Plano. James Hasty made the car buying experience both informative and easy. The ot I recently purchased a new Acura TLX from David McDavid Acura in Plano. James Hasty made the car buying experience both informative and easy. The other two gentlemen from Finance - Arthur and Jeff, were friendly and not overly pushy like you would expect from a car dealership. I have driven the car for about a month, and I would recommend David McDavid Acura, as well as James as a sales consultant. A fine job all around, with a satisfied customer. More

Ended up with Certified Acura. I was helped from the beginning to the end with tremendous professional courtesy. I know I will be riding very safely and secure. So, Thanks. I was helped from the beginning to the end with tremendous professional courtesy. I know I will be riding very safely and secure. So, Thanks. More

LOVE my Acura TLX This is my 2nd Acura purchase and I have to say that David McDavid has always provided me with EXCELLENT service, starting with the receptionist when This is my 2nd Acura purchase and I have to say that David McDavid has always provided me with EXCELLENT service, starting with the receptionist when you walk in the door, to my salesman, to the business people and the finance guy. They made my car buying experience enjoyable and I would recommend David McDavid Plano to everyone. They also have a fabulous service department that I would highly recommend as well. More

Pleasant Experience Until I Had To Deal With The Finance xxx Bought a new TLX from James last week. He was extremely friendly and helpful. He made sure that all my questions were answered in a timely manner. I Bought a new TLX from James last week. He was extremely friendly and helpful. He made sure that all my questions were answered in a timely manner. I am pleased with the interaction that James and I had. Dealing with Jay, the finance associate, is a different story. I honestly don't think I said anything to offend him, but if I did, I simply don't care. I should still be treated with kindness and respect that a valued customer deserves. I shouldn't be talked down too or be bombarded with nasty comments. I had to show him a competitor's website to prove to him that he was charging a percentage rate higher than he should have been, which he probably didn't need proven to him nor did he like. I told him I knew people were paying less for similar extended warranties through the dealership and he literately screamed at me "I guess you should go somewhere else then". A customer shouldn't be told to go somewhere else, he should be trying to sell me, not push me out the door. After that he followed me outside and made sure to have one more nasty thing to say to me as I was walking to my car. He followed it with "Just joking" as he walked away. Like that really makes it any better that he claims to be joking. That's how I left the dealership that day, no "thank you for the business" or "have a nice day". The following morning, I picked up my car and made sure to tell Ankur about my experience with Jay. I appreciate him listening and valuing what I had to say. He made it seem like he would address my concerns and made me feel that my feedback was important. He thanked me for my business and I was on my way. With all this being said, the next Acura I purchase with be through this dealership as long as I don't have to deal with Jay. More