Park Place Acura

Best car buying experience ever! In and out of the dealership in least than three hours. Great deal on car, no pressure to buy. I would make the 38 mile drive again, even thought ther In and out of the dealership in least than three hours. Great deal on car, no pressure to buy. I would make the 38 mile drive again, even thought there are dealerships with in a mile of my house. More

They treat you as one, not one of many I see another person is talking about the their 7th Acura. Guess I am a rookie compared to them as this is only our fourth. They treat you fair and w I see another person is talking about the their 7th Acura. Guess I am a rookie compared to them as this is only our fourth. They treat you fair and will make you a fair deal. Let's not forget the service folks. They are key and another reasons I return to this dealership. Let's not forget Acura's are great vehicles, I have never had a major mechanical issue, in fact I have never had a mechanical issue, just maintenance, oil changes, wipers (which are free), and tires (which are not free). In both the sales and service departments I have dealt with some of the same folks for over 14 years, take some time to learn about them they are real people. And they will be there the next time you come back. More

Buying a used car for my teenager via the internet I used David McDavid Acura of Plano to do something I never thought I'd do - purchase a car off of the internet. A couple weeks ago, my wife laid I used David McDavid Acura of Plano to do something I never thought I'd do - purchase a car off of the internet. A couple weeks ago, my wife laid down the law and asked that I get our oldest child a car - he's had his license for 6 months which means that he's been driving (if you include the time with a "permit") for a year and a half. I knew what I wanted for him vehicle-wise, did an internet search, and found a vehicle that fit what I wanted in Plano, TX (i.e. about an 11 hour drive from where we live). I called the dealership that my internet search pulled up (David McDavid Acura of Plano) and spoke with Mr. Kelvin Bryant in the dealership's used car department. I should interject, at this point, that I generally disdain the whole car buying experience. In the process of answering my questions, however, I instantly found myself trusting Mr. Bryant (a rarity for me when it comes to dealing with car dealerships and car salesmen). Also, the cost of the vehicle, though used, was substantial and going to get it would involve flying myself and my son to Dallas (one-way). Yet, my telephone interactions with Mr. Bryant were very straightforward and oddly (at least for me) very reassuring, so I purchased the vehicle "sight unseen" (if you disclude the jpegs on the internet that I, of course, had seen). When we arrived in Dallas / Plano the following weekend to get the vehicle, my interactions with Mr. Bryant only reinforced what I'd sensed regarding his straightforwardness and genuineness in our phone conversations. The vehicle was as described (including a few small wear-related issues that he had fully disclosed beforehand), some minor work that he had done on the vehicle looked great, and he had even put new tires and a bow on the car for my teenage son. It turns out that Mr. Bryant is apparently the "pre-owned sales manager", and he subsequently introduced me to one of his associates, Mr. Amir Hazrati, who took over the rest of the transaction. Mr. Hazrati was also great to deal with and refreshingly un-salesman-like. He walked me through the obligatory paperwork that car buying entails, and we left very happy with the entire experience - not only had I succeeded in surprising my son, but I'd really surprised myself by purchasing a vehicle off the internet and having it go so smoothly. This wasn't my first car buying experience, but it would definitely qualify as one of the best, most straightforward car buying experiences that I've ever had - I highly recommend dealing with Mr. Kelvin Bryant and Mr. Amir Hazrati at David McDavid Acura of Plano. Mark Mobile, AL More

Bait and Switch at Service Desk Service desk agreed to honor a competitor coupon over the phone. After car was taken for service, they declined to accept it. Once they had car in t Service desk agreed to honor a competitor coupon over the phone. After car was taken for service, they declined to accept it. Once they had car in the garage they said they do honor competitor coupons, JUST NOT THIS ONE. The coupon was from another Acura dealership! The practice of making a claim over the phone to get a customer in the shop and then changing the terms discussed on the phone is deceptive. More