
Park Place Acura
Plano, TX
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Great experience! Great dealership. Everyone was very professional and friendly. We worked with Tim Sechrest and he was great. Would definitely purchase another car fro Great dealership. Everyone was very professional and friendly. We worked with Tim Sechrest and he was great. Would definitely purchase another car from them. Finance department made purchasing easy and worked to get us a good interest rate. More
I BOUGTH SERVICES AND MAINTENENCE WARRANTY WHEN I BUY THE CAR FROM THEM AND EVERY TIME I GO FOR SERVICES I BEEN CHARGE THEY SAID THEY DIDNT KNOW THAT I HAVE PURCHASE THAT SERVICE APARENTLY I HAVE TO SHOW THE CAR FROM THEM AND EVERY TIME I GO FOR SERVICES I BEEN CHARGE THEY SAID THEY DIDNT KNOW THAT I HAVE PURCHASE THAT SERVICE APARENTLY I HAVE TO SHOW THEM MY PAPER WORK EVERY TIME THAT I GO THERE. VERY BAD CUSTUMER SERVICE SPECIALLY IF YOU ARE NOT A WHI PERSON, LONG TIME WAITING FOR A SERVICE TO BE DONE SOMETIMES MORE THAN 2 HOURS FOR OIL CHANGE IF YOU ARE LUCKY IF NOT THEY KEEP YOUR CAR FOR NEXT DAY AND NO SHUTTLE OR LOANER VEHICLE AVAILABLE FOR YOU ,IF YOU NEED YOUR CAR WASH YOU HAVE TO PAY FOR IT AND WHEN YOU CLAIM YOUR RIGHTS THEY ARE VERY DISRESPECTFULL. More
We have worked with this dealership for many many years.. & have always had great experience. This time was again a wonderful experience. No pressure ... very honest.. very helpful. & have always had great experience. This time was again a wonderful experience. No pressure ... very honest.. very helpful. More
Acura Certified Preowned Buying Experience Has a great experience with Tim Sechrest. No pressure. Honest & comfortable feeling. No game playing. Helpful and respectful. Made me want to buy Has a great experience with Tim Sechrest. No pressure. Honest & comfortable feeling. No game playing. Helpful and respectful. Made me want to buy from him. More
They were very helpful and fast at fixing our issue. Did not stop until our car was working. Fixed our car on same day when it was originally supposed to be finished a few days later. not stop until our car was working. Fixed our car on same day when it was originally supposed to be finished a few days later. More
Excellent service during COVID-19 We were able to call ahead and get everything set up before we went to the dealership. Tim Sechrest was very helpful and patient with us, the entire p We were able to call ahead and get everything set up before we went to the dealership. Tim Sechrest was very helpful and patient with us, the entire process was effortless. More
knowledgeable, helpful, no pressure Tim was very knowledgeable about the various cars we considered. The whole process was without any pressure. He was also accommodating to my time co Tim was very knowledgeable about the various cars we considered. The whole process was without any pressure. He was also accommodating to my time constraints. More
I have always received excellent customer service from Carl Dehls he is very knowledgeable and very professional. I have been working with him for over 15 years and always receive superb service. He’s the Carl Dehls he is very knowledgeable and very professional. I have been working with him for over 15 years and always receive superb service. He’s the reason I will always return to Acura. Vicki D. More
Easy breezy Tim was easy going on made the whole process easy. No pressure and no pushy sales pitch. This is the second car I've owned from this dealership and I Tim was easy going on made the whole process easy. No pressure and no pushy sales pitch. This is the second car I've owned from this dealership and I feel good about the transaction, the price and most of all, the car. Thank you, Tim, for your understanding and flexibility during my car purchasing experience. You have no idea what it meant to me to be thorough and honest. More
Great service. Highly recommend David McDavid Acura. Carl in Service did a great job of keeping me informed as to the progress of service request. in Service did a great job of keeping me informed as to the progress of service request. More