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Park Place Acura
Plano, TX
1,028 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,028 reviews
February 11, 2017
Car buying has come a long way in customer service!!! Super impressed with professionalism here across the board ... from salesman to financial. Nice folks to do business with. They made my car buying exp Super impressed with professionalism here across the board ... from salesman to financial. Nice folks to do business with. They made my car buying experience painless. More
by Pamela
Employees Worked With
Giles, Tim Sechrest
February 11, 2017
Great Vehicle at a Fair Price. My experience with the dealership was excellent. Tim Sechrest was the sales consultant and he was easy to reach and always returned my calls promptl My experience with the dealership was excellent. Tim Sechrest was the sales consultant and he was easy to reach and always returned my calls promptly. I bought a great used vehicle at a very fair price and I am very pleased. More
by CAMARX
Employees Worked With
Tim Sechrest
February 06, 2017
Excellent Cutomer Services We just purchased a used 2015 Acura RDX from this dealer on Saturday. Before we walked in to McDavid Acura, my wife and I just wanted to take a quick We just purchased a used 2015 Acura RDX from this dealer on Saturday. Before we walked in to McDavid Acura, my wife and I just wanted to take a quick test drive on the Acura RDX since we had already spent many hours on planning to purchase Mercedes GLK 350 from another dealership. Our Sales representative Alex Kirklighter at McDavid Acura gave us a very warm welcome in Saturday afternoon, and very patiently spent a couple of hours to answer all our questions and concerns, as well as introduced all Acura RDX features. Due to his diligent work to get this deal done and excellent customer services, it made us to falling in love with the Acura RDX, so we decided to buy this vehicle from this dealer instead of Mercedes GLK 350 from another dealership. We would also like to thank the General Sales Manager Ankur Javia's help during the process of purchasing this vehicle on Saturday. More
by Pokiemon
Employees Worked With
Alex Kirklighter
January 28, 2017
Out of State used car buyer I purchased a used 2016 Porsche Macan from this dealer. I live in New Mexico and have never purchased a vehicle out of state and un seen before. Tim I purchased a used 2016 Porsche Macan from this dealer. I live in New Mexico and have never purchased a vehicle out of state and un seen before. Tim Sechrest was extremely helpful through the entire process , put me at ease about the purchase and even made arrangements for the vehicle to be shipped. From the finance side, Giles was also very helpful and followed up regularly. I'm loving the car. I would recommend this dealer to other buyers. More
by Tori10
Employees Worked With
Giles, Tim Sechrest
January 28, 2017
Service and professionalism This was our third David McDavid Acura purchase. We were fortunate during our first purchase to work with Gabe Sotelo, so based on that first experien This was our third David McDavid Acura purchase. We were fortunate during our first purchase to work with Gabe Sotelo, so based on that first experience we made sure we worked with Gabe for the next two cars. Gabe is very professional and very detail oriented. He makes the car buying experience fun. More
by slhassoc
Employees Worked With
Giles and Arthur. Both great guys to work with!, Gabriel Sotelo
January 20, 2017
Tim Sechrest and Anker Javia to the rescue! I originally went to McDavid Acura to purchase a specific vehicle. Since we were also dealing with a service issue on our potential trade-in, it took I originally went to McDavid Acura to purchase a specific vehicle. Since we were also dealing with a service issue on our potential trade-in, it took a few days to sort things out. In the end, it appeared we were just too far apart to get a deal done. That's when Tim Sechrest got General Manager Anker Javia involved. Without the diligent effort and commitment by both gentlemen, the sale would not have happened. Once a verbal agreement was reached by phone, I returned to the dealership. From the Salesman Tim Sechrest to the General Manager Anker Javia to the Manager in Finance Matt Oravetz, the buying process was simple, professional and surprisingly painless. A final word about the individuals involved with my transaction. Mr. Javia not only made several phone calls in an attempt to earn my business, he met with me and my salesman to personally thank me for giving his dealership another chance. Also Tim Sechrest was a pleasure to work with. He was extremely knowledgeable about the vehicle I was buying, but more importantly worked diligently to get a deal done. Again, a big thank you to the entire staff at David McDavid Acura for the great car buying experience. I will be back! More
by David Mears
Employees Worked With
Tim Sechrest, Ankur Javia, Matt Oravetz
January 17, 2017
My Positive experience with David McDavid Acura Plano My sales consultant Tim S. and all of the staff received 5 stars because they made car buying easy. The way car buying should be, but but rarely is. My sales consultant Tim S. and all of the staff received 5 stars because they made car buying easy. The way car buying should be, but but rarely is. Thank you all for the positive experience all the way around. More
by new acura owner, Allison
Employees Worked With
Jeff Hall and Giles, Tim Sechrest
January 10, 2017
Utterly no consideration of customer's well being I tried to schedule a service appointment early this morning and I mentioned that I am sick and need to go see my doctor after the appointment therefo I tried to schedule a service appointment early this morning and I mentioned that I am sick and need to go see my doctor after the appointment therefore I need a loner vehicle and besides, I would think they don't want me to sit in the waiting area and cough up a storm. However, apparently it was more important for them to stick to their rule of no loaner vehicle unless you are going in to make some big maintenance job. Worse still, not only was the appointment lady not helpful, the service advisor I spoke to was even more rude! I just moved to Texas, the previous Acura dealership I went to was much nicer and never gave me any issue with loaner vehicle. A friend of mine also told me that at the Lexus dealership here in Plano, loaner vehicle is always automatic, As much as I like the Acura vehicle, if I have to put up with this dealership over such lack of customer service, I am definitely going to consider going to a different place to have my Acura serviced. In addition, it is almost time for me to replace my Acura, I am starting to think that maybe I ought to consider a different luxury brand, because while buying a car might be a one time experience, maintaining a car goes on for years, so I want to go to a luxury dealership where they treat their customers well each time they come in for a service. More
by Kam&Yvonne
Employees Worked With
Did not get their names
January 02, 2017
Excellent Service by Mark Belyavskiy Mark Belyavskiy helped my Wife & I purchase our brand new 2017 Acura RDX. Mark was absolutely excellent in explaining everything & making sure we felt Mark Belyavskiy helped my Wife & I purchase our brand new 2017 Acura RDX. Mark was absolutely excellent in explaining everything & making sure we felt comfortable from the beginning & throughout. When we initially came in we told him we were going out of town for a few days & he was never pushy. He promised he would call us upon our return & did just that. This is the first time ever I did not feel pressured by a car salesman. He honestly didn't even feel like a car salesman because Mark was not trying to sell us anything we did not want or need & he never rushed us to make any decision. I will definitely be recommending Mark to others & using him when we're ready to purchase our next car. Thank you Mark for the amazing & honest service!!! More
by Daniel Fainshtein
Employees Worked With
Mark Belyavskiy
December 27, 2016
Outstanding Services I went into the dealership with a specific car in mind with a morning appointment with MR. Napoles. As soon as I pulled up to the parking lot, he appr I went into the dealership with a specific car in mind with a morning appointment with MR. Napoles. As soon as I pulled up to the parking lot, he approached us with everything ready for a test drive. Down to earth person and as nice as a person I have ever met before. There was absolutely no haggle back and forth on the price. I gave him the price that I believe is reasonable and somehow he worked it out with the upper management. Deal were completed all in about 2 hrs. I'd been to several dealerships and test drive many cars. I'm so glad that I came here. Thank you for a smooth and painless transaction. More
by Hai-Dang Doan Tran
Employees Worked With
Sotero Napoles
