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Park Place Acura

Plano, TX

3.4
1,023 Reviews

6645 Dallas Pkwy

Plano, TX

75093

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Showing 1,023 reviews

November 16, 2020

Eva was so wonderful to work with that I ended up buying 2 MDX from her in July 2020. She made it so easy! Just had my first complementary service performed today on one of them and saw her while waiting—sh More

by Frisco TDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evangelina Gaytan
Nov 17, 2020 -

Park Place Acura responded

Frisco TDO, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

November 14, 2020

Tim, Paul and Chris made my dream of owning a beautiful 2018 Acura TLX with low miles a reality. You guys are AWESOME! Thank You! More

by vemelton41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul, Sales Mgr and Chris, Finance Mgr, Tim Sechrest
Nov 17, 2020 -

Park Place Acura responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

November 05, 2020

Originally, I was excited about my experience of purchasing a car from David McDavid Acura. However, after two weeks without the car that I purchased, I am very disappointed. On October 23, I purcha More

by Klduncan21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eva Gaytan, Michael Crick, Paul Spense
Nov 12, 2020 -

Park Place Acura responded

Greetings Kim and thank you for bringing this to our attention. We were under the impression that your concerns had been resolved. If this is not the case, please give us a call at (972) 468-8744 as soon as you have a moment. Thank you.

Nov 13, 2020 -

Klduncan21 responded

Lyman King responded to me the next day and worked for several days to ensure my car was delivered to me by Saturday, November 7. I am appreciative to him. I was offered some perks due to being inconvenienced without a car for two weeks. However, after the car was delivered, I heard nothing or received anything from anyone ... Thankful to have my car.

October 23, 2020

Tim Sechrest was amazing to work with! The whole process was quick and we got a great deal on our new car! Highly recommend you go see him for your next car! More

by SupermanBLP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sechrest
Oct 27, 2020 -

Park Place Acura responded

SupermanBLP, we really appreciate this positive review! Thanks so much!

October 19, 2020

Extremely poor communication. Switcheroo of sales reps (from one that wasn't busy to one that was in the middle of another sale - all because the guy we worked with had sent an email because we'd inquired More

by atg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Mitchell
Oct 23, 2020 -

Park Place Acura responded

Greetings Adam, someone from our management team should have reached out to you to discuss your concerns. If for some reason this has not yet been resolved, please reach out to our Sales Manager, Michael Crick at (972) 468-8744. Thank you.

Oct 26, 2020 -

atg responded

There's nothing to discuss. Michael left a voicemail - the first time the dealership reached out to me in a timely manner was when you saw a review - imagine that.

October 17, 2020

My salesman new exactly what I was looking for and he found it. I love David McDavid Acura! They made it totally painless experience. Thanks! More

by TSX!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sechrest
Oct 27, 2020 -

Park Place Acura responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

Oct 27, 2020 -

Park Place Acura responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

October 10, 2020

My wife and I just bought a Acura RDX. The salesperson was Tim Sechrest. This is the second car that we have bought from Tim within a year. I have bought many cars over the years, and I must say, he is th More

by RandyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sechrest
Oct 15, 2020 -

Park Place Acura responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

August 05, 2020

Greatest car deal ever!! I located my Certified Lincoln MKX online. Alex was so helpful and very kind. Perfect car, great price, warranty, and delivered to my driveway the n More

by Clare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Bolor
Aug 06, 2020 -

Park Place Acura responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

July 31, 2020

Scratches, No price match Tires, Not Clean I am very unhappy with this dealership. I have spent almost 3K in the last two months on my son's car which we bought off the preowned lot. I took in More

by d12drake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Javier and the service director who did not give me his name.
Aug 11, 2020 -

Park Place Acura responded

Greetings and thank you for your review. Someone from our team should be reaching out to you to discuss your concerns. We value your business and hope to have the opportunity to turn your sentiment into a positive one. If you haven't spoken to our team, you may reach out to us at (972) 468-8744. Thank you.

July 30, 2020

Very fair deal - no games, no hassles I had a great experience at David McDavid Acura. Everything was upfront, and I felt the deal was fair. My trade in offer was better than at another More

by SS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sechrest
Jul 31, 2020 -

Park Place Acura responded

Thank you SS! We hope to be of service to you again!