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Park Place Acura

Plano, TX

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1,019 Reviews

6645 Dallas Pkwy

Plano, TX

75093

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Showing 1,019 reviews

February 13, 2019

David McDavid Acura of Plano I always receive great service from everyone there! Really appreciate the attention to detail by Carl Dehls and the updates he provided on my MDX. If More

by Sherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl ( service Technician)
February 12, 2019

Great service! Great service at David McDavid Acura! Thank you for getting the service work done so quickly. Everyone there is so friendly and helpful! The online sc More

by Acura Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Railey
February 05, 2019

Fantastic Salesman/Tim Sechrest I recently found myself in a situation where I needed a second car and since I already use McDavid Acura for service on my Acura ILX, I immediately de More

by WendyJasper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis, Giles, Tim Sechrest
January 25, 2019

Bad service Poor customer service and condescending attitude. Made me feel horrible as a customer and kept implying he was doing a favor by letting me test drive More

by aa0303
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Sechrest
Jan 30, 2019 -

Park Place Acura responded

Greetings and thank you for your feedback. I am sorry to hear of your experience as I can assure you that this not the way that we seek to serve our valued customers. I understand that you went elsewhere but if you'd like for someone to address your concerns, please reach out to me at 972-468-8744. We do appreciate your interest and regret that we missed our on your business. Thanks so much and I look forward to speaking with you. Matt Meyer, GM

January 04, 2019

Poor Service - Went in due to an unusual noise coming from engine of my 2015 TLX w 60k miles. Service consultant indicated it sounded like timing belt. The next day More

by Ozman19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Various
Jan 30, 2019 -

Park Place Acura responded

Greetings and thank you for sharing your experience. We are truly sorry that we have been unable to meet your service expectations. If you still haven't spoken with a manager, please reach out to me directly at 972-468-8744. Thank you. Chris Nevins, Service Manager

December 29, 2018

Excellent Customer Service Tim was great. Very straightforward and offered valuable information. Giles the business manager made the finance experience very smooth. This is my More

by Kmsmith504
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giles Wilson, Tim Sechrest
December 22, 2018

Tim was Amazing! We purchased a used 2008 Honda CR-V from your dealership on October 25/26, 2018. The first contact with made with the dealership when the vehicle appe More

by SmallTXfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giles, Tim Sechrest
December 18, 2018

Great service experience DC was a pleasure to work with and has great customer service. Kept me informed of the status of my vehicle and gave me his direct number in case I More

by Molly123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DC in service
December 16, 2018

A1 oil change . A few things marked in yellow recommended that I did not complete. This was not discussed with me by my service rep I have called Hall and was More

by Ceklund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dc
December 13, 2018

Quick and smooth Easy to make appointment. Went in for routine oil change. My advisor was D C. He was very helpful and attentive. No extra pressure to do other recomme More

by Hyundai Review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D C service advisor , James Comport
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