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Park Place Acura
Plano, TX
1,023 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,023 reviews
February 24, 2019
Excellent service . Staffs are very friendly, professional and courteous. The waiting areas are clean and comfortable. We definitely will use their service again. Highl . Staffs are very friendly, professional and courteous. The waiting areas are clean and comfortable. We definitely will use their service again. Highly recommended. More
by Happy
Employees Worked With
David Comport
February 23, 2019
Nice, Low pressure experience We came in from out of town and before we arrived they were constantly in touch with us so that our vehicle would be available for us when we arrived. We came in from out of town and before we arrived they were constantly in touch with us so that our vehicle would be available for us when we arrived. The salesman was very nice and the finance manager was very pleasant to work with. Great experience overall! More
by Mic
Employees Worked With
Gile, Tim Sechrest
February 21, 2019
Service and dealer I have obtained a number of vehicles through them and they take care of their customers. Service visits are mostly scheduled service as their vehicles I have obtained a number of vehicles through them and they take care of their customers. Service visits are mostly scheduled service as their vehicles are good to start with. More
by TC
Employees Worked With
Andrew, Drew Jones
February 16, 2019
Great Service I dropped off my 2017 Acura MDX for a Multi-Point Inspection which included an oil change new air filters, as well as, a Recall on the fuel pump on Fr I dropped off my 2017 Acura MDX for a Multi-Point Inspection which included an oil change new air filters, as well as, a Recall on the fuel pump on Friday 2/16/18 and the entire job was finished in less then 2 hours. AND they also wash the car. More
by Kmasten
Employees Worked With
Carl Dehls
February 13, 2019
David McDavid Acura of Plano I always receive great service from everyone there! Really appreciate the attention to detail by Carl Dehls and the updates he provided on my MDX. If I always receive great service from everyone there! Really appreciate the attention to detail by Carl Dehls and the updates he provided on my MDX. If the work takes longer than a few hours, I’m always put in a loaner car! Appreciate your great Customer Service! More
by Sherry
Employees Worked With
Carl ( service Technician)
February 12, 2019
Great service! Great service at David McDavid Acura! Thank you for getting the service work done so quickly. Everyone there is so friendly and helpful! The online sc Great service at David McDavid Acura! Thank you for getting the service work done so quickly. Everyone there is so friendly and helpful! The online scheduling makes getting the work done so much easier. More
by Acura Driver
Employees Worked With
Shawn Railey
February 05, 2019
Fantastic Salesman/Tim Sechrest I recently found myself in a situation where I needed a second car and since I already use McDavid Acura for service on my Acura ILX, I immediately de I recently found myself in a situation where I needed a second car and since I already use McDavid Acura for service on my Acura ILX, I immediately decided to visit them for my used car needs. When I called the dealership after finding a car I was interested in on their website in the listed pre-owned inventory, I spoke with Tim. He was very friendly and had helpful information about the car and we made arrangements to meet that day. When I arrived, the car had already been set up for my test drive and after some easy negotiating and a cash purchase, I left the dealership with a "new to me" BMX X3 that I absolutely love. I worked with Giles and Dennis to handle my ownership paperwork and to prepare for the title to be generated and sent to me and they were also very pleasant. Their GM is awesome as well and I can't say enough good things about DMCD. I have purchased from one of their Houston locations and I was pleased to find that their North Texas locations are just as fabulous. Thank you again and I will return when it is time to purchase a car for my son! Wendy Jasper More
by WendyJasper
Employees Worked With
Dennis, Giles, Tim Sechrest
January 25, 2019
Bad service Poor customer service and condescending attitude. Made me feel horrible as a customer and kept implying he was doing a favor by letting me test drive Poor customer service and condescending attitude. Made me feel horrible as a customer and kept implying he was doing a favor by letting me test drive the car. Pathetic salesmanship. I bought an Infiniti where the customer service was top notch. More
by aa0303
Employees Worked With
Tim Sechrest
January 04, 2019
Poor Service - Went in due to an unusual noise coming from engine of my 2015 TLX w 60k miles. Service consultant indicated it sounded like timing belt. The next day Went in due to an unusual noise coming from engine of my 2015 TLX w 60k miles. Service consultant indicated it sounded like timing belt. The next day they called & said it was the tensioner - covered by warranty - but recommended I change out timing belt while they were in there - $800 to me. The amt sounded close to full price of timing belt work so I said no. When I picked up the car, they told me it wasn’t the tensioner, but it was fixed now - xxx?. Confused, I opened the hood to look and the hood shock no longer worked. When I asked them to fix it - they agreed it worked when I dropped it off - they told me “it just happens” sometimes and it was not their fault and refused. When I asked to speak to a manager, I was told he would call me after his lunch. I’m still waiting on his call.... More
by Ozman19
Employees Worked With
Various
December 29, 2018
Excellent Customer Service Tim was great. Very straightforward and offered valuable information. Giles the business manager made the finance experience very smooth. This is my Tim was great. Very straightforward and offered valuable information. Giles the business manager made the finance experience very smooth. This is my first Acura and I can say right now I can't see myself driving another car or buying it from anywhere else! Thankful! Keena More
by Kmsmith504
Employees Worked With
Giles Wilson, Tim Sechrest
