Park Place Acura

Gab and Giles are superior as the customer experience goes The actual dealership is dated and the parking lot. Desks- pictures on the walls etc all dated. Refreshments are not great compared to other dealershi The actual dealership is dated and the parking lot. Desks- pictures on the walls etc all dated. Refreshments are not great compared to other dealerships. Gab and Giles and the actual product bring me back everytime. Gab is like family. Love the vehicle nothing disappoints. Service and Dennis Hardin in collision dept are amazing!! More

Always Top Shelf!! D McDavid Acura is top shelf in every respect. I’ve been doing business with them for over 15 years (3 TLs & 3 MDXs) and the people make the differenc D McDavid Acura is top shelf in every respect. I’ve been doing business with them for over 15 years (3 TLs & 3 MDXs) and the people make the difference. They always strive for and achieve excellence in every aspect (sales and service). They are professional, friendly and welcoming whether I walk in the service department or the show room. I’ve worked with the same sales consultant and service advisor for all 15 years, they are great business partners but better friends! IMO, you will not find a more professional and friendly staff than at David McDavid Acura. More

100000 mile Acura TL service The service process was pain free. Service advisor , DC was very upfront and helpful. The only issue was that my car was not cleaned and washed after The service process was pain free. Service advisor , DC was very upfront and helpful. The only issue was that my car was not cleaned and washed after the service. More

Was a decent buying experience The sales guys were pretty helpful but they NEED to add a computer that a customer can use. They have 15 computers and they wanted check stubs to prov The sales guys were pretty helpful but they NEED to add a computer that a customer can use. They have 15 computers and they wanted check stubs to prove income but none of the company computers were we able to use. Mobile phone wouldn't open the document properly so we had to drive all the way home to print out pay stubs then come back. Seems one computer could serve the purpose of stuff like that if they set it up right. Other than that...still just as slow as the toyota dealership when it came to processing a car purchase. Whoever figures out how to do this faster deserves a prize. More

Great dealership! David McDavid Acura is a great place to purchase a car. I had been looking around Dallas all week for a car that met my needs. My salesman met me at t David McDavid Acura is a great place to purchase a car. I had been looking around Dallas all week for a car that met my needs. My salesman met me at the door on my way in and in a matter of minutes he found me the perfect car. Then I had a five minute conversation with the sales manager to get the pricing that I needed. Once that was taken care of the finance manager did a great job of getting me in an out very quickly. I have bought a lot of cars and it has never went this smooth. Thanks David McDavid Acura! More

Maintenance Service Brought my Tl in for B14 service in April 2019 and my service agent, Nathan, was excellent. He was very efficient and made the service smooth and stre Brought my Tl in for B14 service in April 2019 and my service agent, Nathan, was excellent. He was very efficient and made the service smooth and stress free. He arrange for a rental through Enterprise instead of having me wait for an Acura loaner which another was waiting on as well. He kept me informed of the repairs. He even saved me money by finding and applying coupons! Thanks again for the great care and awesome experience! More

Great customer services I went to the dealership at late of this Saturday. My service technician is Francisco Torres. He did an excellent job on providing the services what I I went to the dealership at late of this Saturday. My service technician is Francisco Torres. He did an excellent job on providing the services what I needed on that day. More

Great service! Had my MDX in for service today, a B12, alignment, and a fuel system recall. We'd called and made an appointment with DC, whom had been our service ad Had my MDX in for service today, a B12, alignment, and a fuel system recall. We'd called and made an appointment with DC, whom had been our service advisor on two other occasions. I am so impressed with the level of service he gave, from providing updates on progress to providing coupons for services. In addition to the great service from DC, the waiting area and amenities made my wait very comfortable. I highly recommend! More

Best Acura dealer in DFW! I’ve been dealing with David McDavid Acura for years now (bought my first Acura in 1993) and the David McDavid in Plano always does a great job gettin I’ve been dealing with David McDavid Acura for years now (bought my first Acura in 1993) and the David McDavid in Plano always does a great job getting my car serviced and repaired. Highly recommend! Ask for Carl Dehls in the service area! More

Very Impressed As a walk-in you never know what or who to expect, yet I was blessed to engage Caleb Wu. He took the stress out of the Dealer visit with a great demea As a walk-in you never know what or who to expect, yet I was blessed to engage Caleb Wu. He took the stress out of the Dealer visit with a great demeanor and knowledgeable present ion of car options. He hosted a test drive that left no question unanswered. I would highly recommend working with Caleb. More