Park Place Acura

Good customer service The overall customer service at this location has been great. The technicians that I have encountered have been accommodating and well informed. I esp The overall customer service at this location has been great. The technicians that I have encountered have been accommodating and well informed. I especially appreciate the texts I receive giving me and update on the status of my service. The verbal status update is welcomed and much appreciated too. The only thing I would like to address is the car wash service wait and time, however I’m not sure if anything could be done to improve it. Sometimes, not often when I know I’m passing a dealership is I’d like to get my car washed without service and it’s always an hour or two hour wait. More

Excellent Customer Service I have been a customer since 1988, and the customer service is always excellent, which keeps me coming back to David McDavid Acura.I highly recommend I have been a customer since 1988, and the customer service is always excellent, which keeps me coming back to David McDavid Acura.I highly recommend David McDavid Acura to anyone who likes exceptional customer service. More

The Best Care Buying Experience Ever Tim was exceptional to work with through this purchase. When I found the slightly used car I was interested in online and reached out to the dealers Tim was exceptional to work with through this purchase. When I found the slightly used car I was interested in online and reached out to the dealership, Tim had remembered me from 13 years ago from a previous purchase. We were able to work out the details of the sale over the phone so when I drove 100 miles to Plano my time there moved with speed and efficiency. The dealership was willing to come down off the online price to a price I thought was fair for the vehicle, and they gave me what I asked for my trade-in. I look forward to my next Acura purchase in a few years with Tim! More

2020 rdx purchase Best car buying experience. No pressure from sales person or from finance. Had established price via email before going into dealership. It was trans Best car buying experience. No pressure from sales person or from finance. Had established price via email before going into dealership. It was transparent, and easy. In and out with a vehicle in about 2 hours on a Saturday More

Awesome Experience for Out-of-State Purchase I purchased a used car at this dealership from out-of-state. This car was a trade-in, and Tim knew the history of the car inside and out. He persona I purchased a used car at this dealership from out-of-state. This car was a trade-in, and Tim knew the history of the car inside and out. He personally checked a view things on the car for me and sent pictures of specific items at my request. I used a local used-car inspection firm to thoroughly check out the car, and Tim was instrumental in making sure that the process ran smoothly on-site. When I arrived on site to pick up the car, Tim had the car ready to go. Spotless inside and out. The entire paperwork process with Giles Wilson and Tim was smooth and painless as Tim had made sure that I had everything lined up on my end before I traveled. Thanks for a great experience! More

Oil change Great friendly service. Got done with the service and carwash before I finished my coffee. Changed out the wiper blade to boot. Cusromer since 2002. Great friendly service. Got done with the service and carwash before I finished my coffee. Changed out the wiper blade to boot. Cusromer since 2002. More

Excellent services Appointment time was honored. Service tech was knowledgeable and friendly. Work was completed in a timely manner. Service options were explained but t Appointment time was honored. Service tech was knowledgeable and friendly. Work was completed in a timely manner. Service options were explained but there was no hard sell which was greatly appreciated More

Excellent customer services Andrew Bradley (service consultant) did an excellent job on helping me with my car service today. He performed his routine job not only professionally Andrew Bradley (service consultant) did an excellent job on helping me with my car service today. He performed his routine job not only professionally, but also promptly. I highly recommend this Acura dealership at Plano for any of your future Acura vehicle services. More

Great service, again and again!! I was only able to get my oil changed during this service inspection due to being unemployed. I was really concerned about the remaining items that ne I was only able to get my oil changed during this service inspection due to being unemployed. I was really concerned about the remaining items that needed attention. My service advisor Nathan, went over my multi-point inspection line by line, explaining each of the items and prioritized them so I was aware of what I needed to focus on next. I felt so much better!! This type of service and attention helped put my mind at ease and one of the many reasons why I always and only bring my car to David McDavid! Thank you!! More

Excellent Carl was grrrrrt overall my experience was good I will recommend you guys to others people ...good job go check them out ....David McDavid Acura Plano Carl was grrrrrt overall my experience was good I will recommend you guys to others people ...good job go check them out ....David McDavid Acura Plano Texas More