Park Place Acura

Yesterday my mother, who is in her 70s, took her car to the dealership to get its annual inspection for her registration. After she left the dealership, she went to the tax office, waited in line, and fina the dealership to get its annual inspection for her registration. After she left the dealership, she went to the tax office, waited in line, and finally was able to present her paperwork for registration - only to find out that she could not do so because her car had FAILED it’s annual inspection because of a FACTORY RECALL. So not only did the dealership fail to even mention that her car failed inspection before they sent her on her way, they didn’t bother to address the factory recall in the slightest. She has since called the dealership, but both the manager and technician were conveniently not at their desks or able to return calls to her. I find this situation maddening on so many levels. She will have to use another dealership to take care of the recall (which maybe was their goal in the first place). This is my first negative review I’ve ever felt compelled to leave, but this dealership has made zero effort for a senior citizen. More

Don't buy from here, THE WORSE CUSTOMER SERVICE !! they don't care about customers, specially Robert C from body shop, not BAD TREATMENT! NOT HELPS don't care about customers, specially Robert C from body shop, not BAD TREATMENT! NOT HELPS More

I had a horrible experience with MacDavid Acura in Plano. I scheduled an appointment with them and went there to replace a fuel pump assembly for my TLX. However they said that they didn’t even know about t I scheduled an appointment with them and went there to replace a fuel pump assembly for my TLX. However they said that they didn’t even know about the appointment and didn’t have the correct parts and basically didn’t do anything. I received a confirmation email for my appointment beforehand. They notified me that I should come back later but obviously they didn’t want to replace the parts because it was a recall. I gave them a call many times but each time they transferred my call to a voicemail and didn’t even called me back. I just can’t believe their unprofessional behavior. More

Great prices friendly and helpful sales representative fast and efficient paper work with in a reasonable amount of time enjoyed the experience with David mc David dealership fast and efficient paper work with in a reasonable amount of time enjoyed the experience with David mc David dealership More

It was a pleasure to deal with Mark. He was Very professional and attentive. Took his time to explain everything about my new RDX. Hands down The best salesman professional and attentive. Took his time to explain everything about my new RDX. Hands down The best salesman More

We bought our son a cash car from David McDavid Acura used car lot on 1 December 2020. It is now 8 February 2021 and we still have not received the license plates. I called the state and they still sho used car lot on 1 December 2020. It is now 8 February 2021 and we still have not received the license plates. I called the state and they still show the dealer tags but not that the car was registered in the county. More

It was a dark & stormy (New Years) night. Tim was patient and let us test drive 3 different cars. When we found the car we wanted, he worked with us to get the best deal. The finance person was super easy to and let us test drive 3 different cars. When we found the car we wanted, he worked with us to get the best deal. The finance person was super easy to deal with. I returned the next day to pick up my car and Tim walked me through some of the features of my car. This is the fourth car I’ve purchased from David McDavid. More

Excellent car buying experience. Working with Tim Sechrest was awesome. He heard what I was looking for and we found it. We highly recommend David McDavid Acura! Sechrest was awesome. He heard what I was looking for and we found it. We highly recommend David McDavid Acura! More

Lied,unprofessional and honestly wasnt a good dealer. Was told i was good to go only to comeback and be told they need more money told i was good to go only to comeback and be told they need more money More