Park Place Acura
Plano, TX
Filter Reviews by Keyword
By Type
Showing 1,021 reviews
Service was excellent All the services provided by the service advisor was good and my vehicle service is completed with in the time.Also the car wash was very quick .. All the services provided by the service advisor was good and my vehicle service is completed with in the time.Also the car wash was very quick .. More
Love my car❤️ They have been friendly and helpful every time I’ve worked with them. Be waited for service and they keep you updated regularly. The waiting room is g They have been friendly and helpful every time I’ve worked with them. Be waited for service and they keep you updated regularly. The waiting room is great. More
Great Experience! My Service Manager DC was very professional, personable, and precise in assisting me during my visit. Only recommended the services that were really My Service Manager DC was very professional, personable, and precise in assisting me during my visit. Only recommended the services that were really needed and the work was completed promptly. More
Nice people Colin Roof was nice and polite. He greeted me with a smile and was pleasant. I was able to work in a quiet environment. They have good snacks while yo Colin Roof was nice and polite. He greeted me with a smile and was pleasant. I was able to work in a quiet environment. They have good snacks while you wait They told me two hours before I made my appointment and it they were right on time. More
Excellence of Setvice David McDavid Acura Services is dependably excellent. Courteous, unhurried, dependable, and thorough. Could not be happier. Carl Dehls can always b David McDavid Acura Services is dependably excellent. Courteous, unhurried, dependable, and thorough. Could not be happier. Carl Dehls can always be depended on to do the job right More
A/c gets semi cold A/c gets cold but but not as cold as when first purchased.. service dept very strong. Am waiting to test defroster which caused the original problem. A/c gets cold but but not as cold as when first purchased.. service dept very strong. Am waiting to test defroster which caused the original problem. Service prices a little high but tolerable. More
Routine Service My arrival at the Service area was acknowledged within a couple minutes of arrival. I was advised of maintenance issues that needed addressed and serv My arrival at the Service area was acknowledged within a couple minutes of arrival. I was advised of maintenance issues that needed addressed and service was taken care of efficiently. The car was returned to me after being washed and the maintenance was complete. The Maintenance Supervisor that I dealt with was professional and polite. Very refreshing. More
Basic service , balance tire using road force. Efficient and done well. Wash and vac was great. Service completed in 1.5 hrs as promised. I'm pleased. , balance tire using road force. Efficient and done well. Wash and vac was great. Service completed in 1.5 hrs as promised. I'm pleased. More
Good customer service The overall customer service at this location has been great. The technicians that I have encountered have been accommodating and well informed. I esp The overall customer service at this location has been great. The technicians that I have encountered have been accommodating and well informed. I especially appreciate the texts I receive giving me and update on the status of my service. The verbal status update is welcomed and much appreciated too. The only thing I would like to address is the car wash service wait and time, however I’m not sure if anything could be done to improve it. Sometimes, not often when I know I’m passing a dealership is I’d like to get my car washed without service and it’s always an hour or two hour wait. More
Excellent Customer Service I have been a customer since 1988, and the customer service is always excellent, which keeps me coming back to David McDavid Acura.I highly recommend I have been a customer since 1988, and the customer service is always excellent, which keeps me coming back to David McDavid Acura.I highly recommend David McDavid Acura to anyone who likes exceptional customer service. More