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Park Place Acura
Plano, TX
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Awesome customer service team Customer service is the best. They worked with me and my car to resolve some issues with my navigation sys. I would definitely go back for more servic Customer service is the best. They worked with me and my car to resolve some issues with my navigation sys. I would definitely go back for more service work More
Great responsive service! Nathan does an Outstanding job! He is very customer focused & keeps me up-to-date with the repair progress. He’s even re-searched specific upgrade i Nathan does an Outstanding job! He is very customer focused & keeps me up-to-date with the repair progress. He’s even re-searched specific upgrade issues not offered by Acura. More
Service A+ Working with Nathan the service advisor is always a smooth process. Communicative, responsive, and helpful. I have been working with him for years an Working with Nathan the service advisor is always a smooth process. Communicative, responsive, and helpful. I have been working with him for years and wouldn’t go anywhere else. More
Great Service DC takes excellent care of his customers If I could give 20 stars I would Service in wash in vacuum/ could vacuum better in back seat Thank DC takes excellent care of his customers If I could give 20 stars I would Service in wash in vacuum/ could vacuum better in back seat Thank you More
Satisfied Experience was very positive, dealership was great and met my needs. Through and efficient and is a good atmosphere to relax and wait for the service Experience was very positive, dealership was great and met my needs. Through and efficient and is a good atmosphere to relax and wait for the service to be completed. More
The service is Great! The service department scheduled my car repair quickly. They had the necessary tire in stock. They ran a check and found I needed brake fluid replace The service department scheduled my car repair quickly. They had the necessary tire in stock. They ran a check and found I needed brake fluid replaced in addition to the tire replacement. Meanwhile I enjoyed coffee while I waited in the TV area. Everyone was polite and professional. As a happy bonus my car was washed when it was returned! I will definitely return for any repairs! More
Great service!!! Zach was my tech. Very professional and a perfect greeter. Friendly, informative and helpful. He offered to clean and wash my car and during that con Zach was my tech. Very professional and a perfect greeter. Friendly, informative and helpful. He offered to clean and wash my car and during that conversation he mentioned a timeline. I said your pretty jam, let's just see how long on my service needs and how swamped you are in the CW area. More
Great place The team did an amazing job fixing my vehicle helping me get a rental car and taking great care of me, would Definitely recommend and will use them a The team did an amazing job fixing my vehicle helping me get a rental car and taking great care of me, would Definitely recommend and will use them again More
Owning a Problem Someone Else Caused I made the mistake of taking my RLX to Safelite to have the windshield replaced. After several tries, repeat visits and promises of, "Oh, we can fix I made the mistake of taking my RLX to Safelite to have the windshield replaced. After several tries, repeat visits and promises of, "Oh, we can fix it", they admitted they couldn't. I brought it to David McDavid to fix it, and it seemed like every warning light in the dash was blinking. When David McDavid got it, they learned that the system camera had been broken, and that a cable that had been jury-rigged to each side in an apparent attempt to "make it work". Welcome to East Texas style auto repair. David MCDavid replaced the camera, got rid of the cable, and reinstalled software after discussion with engineers at Acura. The bill for all this on my 2015 RLX? Zero, considered a warranty repair. I told my wife that when she trades her Lexus in, I know where to do it. Great cars, incredible service, and I gave them five stars because Dealer Rater won't let you give 12! More
Very good I Will surely recommend this service center, as they are very friendly and maintain netly. Cerl is very friendly and he explained each and every prob I Will surely recommend this service center, as they are very friendly and maintain netly. Cerl is very friendly and he explained each and every problem clearly and provided his suggestions More