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Park Place Acura
Plano, TX
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Almost perfect They took the vehicle right in. Emailed and text me very quickly that there was some work to be done that needed my approval. Talked with them and tol They took the vehicle right in. Emailed and text me very quickly that there was some work to be done that needed my approval. Talked with them and told them what we wanted done and what we were wait to do. We never got a call/text to let us know the vehicle was ready for pickup though. Overall very good experience but a call/text to let us know the vehicle was ready for pickup would’ve made it a great experience. More
Excellent service First time bringing my TLX for service at this dealer and it was great! Service advisor took good care of me and i did not have to wait long for my ca First time bringing my TLX for service at this dealer and it was great! Service advisor took good care of me and i did not have to wait long for my car to get done. would recommend anyone with an Acura to get it serviced here. More
Good experience Good experience, the salesperson (William) was knowledgeable and accommodating with our many requests (from test driving several models to purchasing Good experience, the salesperson (William) was knowledgeable and accommodating with our many requests (from test driving several models to purchasing options). Jared made the leasing / financing process straightforward. Definitely recommend this place. More
Great! Gabe was excellent to work with because of his professionalism, patience, and expertise. It was obvious he knows everything about the MDX and was very Gabe was excellent to work with because of his professionalism, patience, and expertise. It was obvious he knows everything about the MDX and was very clear when showing me and my daughter how to use all the technology in the car. I was never rushed during my car search and was clearly presented with all of my options. My experience buying my new MDX was GREAT! More
great We experienced pleasant, professional customer service from everyone, Ron Kahan's concern that we make the best purchase for my family needs took me m We experienced pleasant, professional customer service from everyone, Ron Kahan's concern that we make the best purchase for my family needs took me mind from worrying about finding the right car to learning about Acura benefits. I appreciated his interest in lessening the stress from having a wreck and needing to purchase in short order. Ron appears to know his product.,I recommend that anyone considering a car purchase make McDavid Acura and Ron Kahan their first step toward a car purchase. More
Best experience ever in purchasing a vehicle! Hassle free, fast, no run around, delivered what we were told and best car purchase experience we have ever had. Drew Jones contacted us after I reque Hassle free, fast, no run around, delivered what we were told and best car purchase experience we have ever had. Drew Jones contacted us after I requested a quote. He let me know he was available to help us, but was not pushy, he worked on our timeline and at our pace. It could not have been any better! More
Great people, good service, awful facilities. Service people thoroughly explained the service my car needed. The scheduled service took 1:45 and waited in the 'hospitality room'; this waiting ro Service people thoroughly explained the service my car needed. The scheduled service took 1:45 and waited in the 'hospitality room'; this waiting room, which for a 'luxury' brand does NOT compare with a luxury brand like Lexus, Mercedes or BMW (I say this because I have been in their waiting areas before). I saw more employees than clients getting coffee and snacks. That is the only observation I have. Overall the dealership does not meet the 'luxury' brand in their installations. More
BUYER BEWARE! I checked online this morning and the silver Acura MDX was still listed. I thought I had better talk to a live person to make absolutely sure, so, I I checked online this morning and the silver Acura MDX was still listed. I thought I had better talk to a live person to make absolutely sure, so, I called the listed phone number and talked to a live person. He said yes the silver Acura MDX was still available and would I like to make an appointment to test drive. I said yes and made the appointment for 12:15pm. I live many miles away and have to drive through heavy traffic but still was able to get there at 11:35am. I walk in and was told the MDX was sold. What? Oh, that guy works in another office a thousand miles away. What? I let the manager know how unhappy I was. ... I walked out and went to the competition and found a nearly new vehicle that I plan to buy tomorrow.. More
Excellent service Excellent customer services. Amazingly friendly stuff. Best experience. I would love to visit back any future services. And I would recommend this de Excellent customer services. Amazingly friendly stuff. Best experience. I would love to visit back any future services. And I would recommend this dealer ship to my friends and family. More
Excellent customer service The entire service dept from arrival to departure are customer service oriented, giving me the confidence of caring for all my vehicle's services requ The entire service dept from arrival to departure are customer service oriented, giving me the confidence of caring for all my vehicle's services required. Thanks More