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Park Place Acura
Plano, TX
1,021 Reviews
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August 27, 2019
Great people, good service, awful facilities. Service people thoroughly explained the service my car needed. The scheduled service took 1:45 and waited in the 'hospitality room'; this waiting ro Service people thoroughly explained the service my car needed. The scheduled service took 1:45 and waited in the 'hospitality room'; this waiting room, which for a 'luxury' brand does NOT compare with a luxury brand like Lexus, Mercedes or BMW (I say this because I have been in their waiting areas before). I saw more employees than clients getting coffee and snacks. That is the only observation I have. Overall the dealership does not meet the 'luxury' brand in their installations. More
by Osky04
Employees Worked With
Francisco Torres
August 26, 2019
BUYER BEWARE! I checked online this morning and the silver Acura MDX was still listed. I thought I had better talk to a live person to make absolutely sure, so, I I checked online this morning and the silver Acura MDX was still listed. I thought I had better talk to a live person to make absolutely sure, so, I called the listed phone number and talked to a live person. He said yes the silver Acura MDX was still available and would I like to make an appointment to test drive. I said yes and made the appointment for 12:15pm. I live many miles away and have to drive through heavy traffic but still was able to get there at 11:35am. I walk in and was told the MDX was sold. What? Oh, that guy works in another office a thousand miles away. What? I let the manager know how unhappy I was. ... I walked out and went to the competition and found a nearly new vehicle that I plan to buy tomorrow.. More
by carguy2
Employees Worked With
Josh Kubicki
August 21, 2019
Excellent service Excellent customer services. Amazingly friendly stuff. Best experience. I would love to visit back any future services. And I would recommend this de Excellent customer services. Amazingly friendly stuff. Best experience. I would love to visit back any future services. And I would recommend this dealer ship to my friends and family. More
by Ashfaq
Employees Worked With
Collin
August 20, 2019
Excellent customer service The entire service dept from arrival to departure are customer service oriented, giving me the confidence of caring for all my vehicle's services requ The entire service dept from arrival to departure are customer service oriented, giving me the confidence of caring for all my vehicle's services required. Thanks More
by Acura
Employees Worked With
Brian locke
August 19, 2019
Awesome customer service team Customer service is the best. They worked with me and my car to resolve some issues with my navigation sys. I would definitely go back for more servic Customer service is the best. They worked with me and my car to resolve some issues with my navigation sys. I would definitely go back for more service work More
by Jd
Employees Worked With
Beverly in service
August 19, 2019
Great responsive service! Nathan does an Outstanding job! He is very customer focused & keeps me up-to-date with the repair progress. He’s even re-searched specific upgrade i Nathan does an Outstanding job! He is very customer focused & keeps me up-to-date with the repair progress. He’s even re-searched specific upgrade issues not offered by Acura. More
by Carnut007
Employees Worked With
Nathan Koelemay
August 17, 2019
Service A+ Working with Nathan the service advisor is always a smooth process. Communicative, responsive, and helpful. I have been working with him for years an Working with Nathan the service advisor is always a smooth process. Communicative, responsive, and helpful. I have been working with him for years and wouldn’t go anywhere else. More
by Mattski
Employees Worked With
Nathan Kolemay
August 17, 2019
Great Service DC takes excellent care of his customers If I could give 20 stars I would Service in wash in vacuum/ could vacuum better in back seat Thank DC takes excellent care of his customers If I could give 20 stars I would Service in wash in vacuum/ could vacuum better in back seat Thank you More
by Donna A
Employees Worked With
Service DC
August 16, 2019
Satisfied Experience was very positive, dealership was great and met my needs. Through and efficient and is a good atmosphere to relax and wait for the service Experience was very positive, dealership was great and met my needs. Through and efficient and is a good atmosphere to relax and wait for the service to be completed. More
by Pete1108
Employees Worked With
DC
August 16, 2019
The service is Great! The service department scheduled my car repair quickly. They had the necessary tire in stock. They ran a check and found I needed brake fluid replace The service department scheduled my car repair quickly. They had the necessary tire in stock. They ran a check and found I needed brake fluid replaced in addition to the tire replacement. Meanwhile I enjoyed coffee while I waited in the TV area. Everyone was polite and professional. As a happy bonus my car was washed when it was returned! I will definitely return for any repairs! More
by Momfia70!
Employees Worked With
Colin Roof
