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Park Place Acura
Plano, TX
1,021 Reviews
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October 30, 2019
One of a kind Great place with great service staff. If you’re looking for that touch of class you’ve got to come see these guys in Plano,TX Great place with great service staff. If you’re looking for that touch of class you’ve got to come see these guys in Plano,TX More
by One of a kind
Employees Worked With
Matt Oravetz, Denis Joseph
October 29, 2019
Carl has very excellent customer service. He always give me the details of what I asked him, he was providing me what I need to be done first and let me know how to take care of the second issue. me the details of what I asked him, he was providing me what I need to be done first and let me know how to take care of the second issue. More
by Sivling Tong
Employees Worked With
Carl C Dehls
October 27, 2019
Deceptive repair My wife dropped MDX for noise coming from driver side when it turns. Brain gave us price of $ 3125.00 for repair. When I went to pick up, my total w My wife dropped MDX for noise coming from driver side when it turns. Brain gave us price of $ 3125.00 for repair. When I went to pick up, my total was more than I was told. I was sent to Daniel to discuss, he looked into bill and said Brian is off today and I can pay highest bill and he will verify with Brian that I was quoted $3125.00 and if it is true he will reimburse the difference. I told him why not call him while I am here and verify it. He told me he is not answering. I told him I can come back next day when Brian is here . Next day I got call from Brian and he said that price was for only 1 portion of repair which was not true. During conversation he said if I don’t pay he can take part out of my MDX. I paid my bill Friday and when I was leaving I heard same noise from my car like something going to break. I went back and Daniel day with me for test drive. He heard the noise and I left my MDX to find out why is it still problem exist. I got text with another over $1000 repair if I want to fix it. More
by Shak
Employees Worked With
Brian and Daniel
October 26, 2019
WOULD DEFINITELY RECOMMEND CHECKING THIS PLACE OUT!!!!!!!! Let me tel you, after a long, tiring search for a, dependable, ready to roll off the lot and be proud in it, Acura TL, the salesman, Ron, was so easy Let me tel you, after a long, tiring search for a, dependable, ready to roll off the lot and be proud in it, Acura TL, the salesman, Ron, was so easy to work with. The finance team gave me a superb deal that we couldn't say "No" to. The whole process was really seamless at this dealership, along with the Gem that we rolled off the lot in. A big "Thank You" to the team of men who detailed my car and didn't miss a square inch! More
by Jasonmr7271
Employees Worked With
Ron
October 25, 2019
Customer Service Customer service for our RDX inspection was thorough, swift and excellent. Mr. Francisco Torres made certain we received feedback and informed us of o Customer service for our RDX inspection was thorough, swift and excellent. Mr. Francisco Torres made certain we received feedback and informed us of our car’s status throughout our visit. The waiting room was stocked with fresh fruit, healthy snack bars and great beverage options. Very customer oriented. Thank you. More
by D. Avellano
Employees Worked With
Francisco Torres
October 24, 2019
Nathan was exceptional Nathan the service advisor, was exceptional, he was a polite, courteous and informative , he made dure that the car was serviced in time, very pleasan Nathan the service advisor, was exceptional, he was a polite, courteous and informative , he made dure that the car was serviced in time, very pleasant experience ................... More
by Alka
Employees Worked With
Nathan
October 20, 2019
Great service Service was great I was satisfied from the service advisor to the cashiers they finished the work on time as promise I have been a customer for about Service was great I was satisfied from the service advisor to the cashiers they finished the work on time as promise I have been a customer for about 5 years always great experience. More
by Yonas
Employees Worked With
Javier
October 17, 2019
Good car service Good experience with car service. Customer service was very friendly and the service was done well at a good price. It was a good experience to work Good experience with car service. Customer service was very friendly and the service was done well at a good price. It was a good experience to work with Carl Dehls. More
by J.R
Employees Worked With
Carl Dehls
October 17, 2019
A1 Service Brian was extremely helpful and efficient. I would highly recommend David McDavid for Service! Always a great experience! Coupons were automatically Brian was extremely helpful and efficient. I would highly recommend David McDavid for Service! Always a great experience! Coupons were automatically applied to my invoice. No hunting for the email necessary! More
by TJ
Employees Worked With
Brian in Service
October 15, 2019
Satisfied Service Customer Service to my Acura MDX was on time and done quickly. Service rep Carl was professional and personable. Was able to get appointment on 1 day notice. Service to my Acura MDX was on time and done quickly. Service rep Carl was professional and personable. Was able to get appointment on 1 day notice. More
by Cal
Employees Worked With
Service rep Carl
