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Park Place Acura
Plano, TX
1,045 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,045 reviews
March 29, 2026
I’ve been buying cars from Gabe at Park Place Acura since 2008, and he continues to set the standard for what a great car-buying experience should be. My most recent purchase was, without a doubt, the easies 2008, and he continues to set the standard for what a great car-buying experience should be. My most recent purchase was, without a doubt, the easiest I’ve ever had from start to finish. Gabe is knowledgeable, professional, and truly listens to what you need without any pressure. The entire process was smooth, transparent, and efficient—exactly what you hope for but rarely get. It’s clear he values long-term relationships over quick sales, which is why I keep coming back after all these years. I highly recommend Gabe and the team at Park Place Acura to anyone looking for a stress-free and enjoyable car-buying experience. More
by mel7691
Employees Worked With
Gabriel Sotelo
February 26, 2026
When you walk into this dealership you are always kindly greeted by the front desk. The dealership its self is very well maintained inside. The staff are always so wonderful and kind, they always make you greeted by the front desk. The dealership its self is very well maintained inside. The staff are always so wonderful and kind, they always make you feel welcomed. I couldn’t be happier with the car buying process, they make it so simple and easy. I will always be a Park Place Acura client! More
by Reagaloots21
Employees Worked With
Gabriel Sotelo
February 22, 2026
I love how easy and professional this car dealership is. I appreciate my sales guy Paul Tseng, for working as hard as he did to find the right car for me. He has everything you want in a car salesman. Pat I appreciate my sales guy Paul Tseng, for working as hard as he did to find the right car for me. He has everything you want in a car salesman. Patience, Dedication and, determination for his customers. He personifies everything about how great Park Place Acura is. More
by deehawt14
Employees Worked With
Paul Tseng
February 11, 2026
Had a great experience with the service department for my car maintenance. The staff was professional, the waiting area was clean, and the work was completed on time. Highly recommend car maintenance. The staff was professional, the waiting area was clean, and the work was completed on time. Highly recommend More
by chenglin9017
Employees Worked With
john
December 19, 2025
Purchasing a vehicle can be stressful. You pretty have to trust that they have a high degree of integrity because things can be easily hidden from the buyer. I have felt comfortable with m You pretty have to trust that they have a high degree of integrity because things can be easily hidden from the buyer. I have felt comfortable with my interactions at Park Place dealerships in the past and Park Place Acura made me feel the same way. Gabe made me feel like they wanted me to leave happy and come back happy. More
by scpfamily
Employees Worked With
Gabriel Sotelo
December 05, 2025
Tyler and Denis went above and beyond my expectations to put me in a great vehicle! I would highly recommend them to anyone interested in a vehicle. put me in a great vehicle! I would highly recommend them to anyone interested in a vehicle. More
by Montgumption
Employees Worked With
Tyler Harb, Denis Joseph
October 28, 2025
Very disappointed in this dealership. We arrived one evening eager to purchase a vehicle. We were between 2 Acuras before arriving. We arrived, parked in front of the dealership, and w We arrived one evening eager to purchase a vehicle. We were between 2 Acuras before arriving. We arrived, parked in front of the dealership, and walked through the car lot. No one greeted us. We walked into the showroom and no one greeted us. Several workers were behind a counter and never approached us. We entered a glass-walled office of a sales person who was on his computer and asked if he could assist us -- he replied he was "taking a test" online and would be right withminutes. We waited and waited in the showroom, having a snack, sitting in several vehicles. No one else helped us. We finally got frustrated and left without anyone greeting us or following us to our car. Disappointing.... we left and went to another Acura dealership and purchased the Acura car of our dreams. We also visited this dealership while in market for a prior vehicle 2 years ago. Customer service the was sub-par and we walked away, purchasing another vehicle an hour later at another Acura dealership. Very disappointing. More
by Angela R.
Employees Worked With
No one helped us. We asked a gentleman for help, and he replied he was taking a test and would be with us in 5 minutes. He never helped us. Not sure of his name.
October 18, 2025
I’ve looked at multiple vehicles online, talked to a few workers about my situation as to why I’m not currently in state. I’ve told them all when I will be there, as well as the vehicle I was looking for. T workers about my situation as to why I’m not currently in state. I’ve told them all when I will be there, as well as the vehicle I was looking for. They have shown me 3 vehicles that matched my description, and sold them all before I arrived. Horrible customer service, wasted time with them. More
by Church_Sailor
Employees Worked With
Jennifer Smith, Gabriel Sotelo
