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Park Maple City Chrysler Dodge Jeep Ram

Hornell, NY

Overview
Employees
Reviews
Vehicles
4.7
30 Reviews
Park Maple City Chrysler Dodge Jeep Ram is a new and pre-owned Chrysler, Dodge, Jeep and Ram dealership in Hornell, NY -- serving the Hornell, Dansville, Bath, Corning, Alfred, and Wellsville NY areas. We have been doing business and serving our community for more than 50 years. We earn Customers for Life by creating a welcoming and trustworthy experience. We are a customer-centric dealership that provides our guests the experience to shop, buy and receive service with confidence.
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7543 Airport Rd

Hornell, NY

14843

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Showing 30 reviews

December 11, 2024

They made my buying experience less stressful. The entire staff was welcoming. I would recommend to anyone! More

by kimmkelleher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Cornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you! We love it. Car buying should be -- dare we say it? -- FUN! We are so glad you are happy.

December 09, 2024

My RAM truck broke down while I was on vacation. The Service Department was able to work me into their schedule within a suitable time period and get my truck on the road even though I am an out of More

by RSYEOMAN33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's great! Glad we could help. We actually see quite a few vehicles from people who are passing through, and we've made it a priority to help them. We've all been on vacations and we get it -- we don't want your memories of that vacation to be of a breakdown nightmare. Here to help!

December 09, 2024

I - and my vehicle - are always in good hands. Very knowledgeable, experienced and trustworthy! They have kept my vehicle in good working order for years and maintained my confidence. More

by CSLATT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

That is a great review! Thank you. That's the goal, right? To make sure your vehicle is well-maintained. We love that you trust us to know your vehicle and make sure it always gets the proper care. We're proud that we have so many technicians here who have 15+ years of experience and who are training the new guys to be just as good. Pass on the wisdom! Thanks for this review.

December 08, 2024

Every time I have visited so has been a very pleasant experience. I will definitely bring my vehicle there for service. Thanks again and Merry Christmas. More

by QUALERY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

We love that! We appreciate you! And Merry Chrsitmas to you, as well.

December 07, 2024

All went quite well. It was nice to have them fit me and I could do some shopping and exercise around the facility. More

by LWPURCHASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's awesome! We are happy if people sit in our Service area lounge or if they leave and come back. It's all good! Thanks for leaving the review.

December 07, 2024

Had picked up a nail or screw in my tire and needed it to be plugged. Nate got me in that morning and back on my way to work. Thank-You Nate! More

by STEVENRHON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

Great! We work hard to be available when needed in a pinch. We say our customers are like family, and we mean it!

December 07, 2024

Very professional and on the ball. I like how they always do a follow up. More

by QUINLANNINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

Excellent! Thank you so much for this review. Love it!

December 07, 2024

Service was exceptional as always! No waiting got my vehicle in as soon as I called. More

by STEPHJ430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's great! We are glad to hear it. Nate and his team have worked hard to streamline the processes and we are so glad it is working. We appreciate you!

December 07, 2024

They were very polite and respectful. John was great in the body shop. After my truck was fixed, I took it back days later. I got yellow road paint up the side of my truck, John took it o More

by TDOBELL70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jen Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

That's great to read. Thank you!

December 07, 2024

Poor communication and check engine light is on again when I was told job was done! More

by REV.JIMPATTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Barr
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Park Maple City Chrysler Dodge Jeep Ram responded

Hello, Jim! We are sorry to see this review. We've been doing some digging and we aren't seeing when we did work that would affect your check engine light. Nate Barr, Director of Service and Parts, would love to talk to you to see what's going on. Would you like to give him a call? Please do so. 607-324-1155, Option 1. Hope we hear from you soon. Thanks, Jim!

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