Park Ford
Tallmadge, OH
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Normally I don't respond to requests to write a review, however, this is an exception. We were undecided between a Cadillac XT5 and a Ford Explorer XLT. The game changer in our decision to purchase the X however, this is an exception. We were undecided between a Cadillac XT5 and a Ford Explorer XLT. The game changer in our decision to purchase the XLT was the patience and thoroughness of Ty Davis who not only described all the features but demonstrated them. When all was said and done, the Cadillac couldn't hold a candle to the XLT. For example, a Cadillac XT5 with adaptive cruise control would need to be special ordered. and it would take light years to arrive. There was absolutely no pressure from anyone at Park Ford to buy a car. In fact we told them that it would be very difficult to tell them that we decided on the XT5 because they were so helpful and invested so much time in us. We bought the Explorer XLT from Park and have had it for a week now. We absolutely love it. This car has everything you could imagine on it and every time we drive it we discover another pleasant surprise. More
After getting the shaft from another dealership, I found Park Ford and a vehicle that I was interested in. I made an appointment to test drive and upon arrival everything was ready. I liked the vehicle and Park Ford and a vehicle that I was interested in. I made an appointment to test drive and upon arrival everything was ready. I liked the vehicle and proceeded with the trade in and purchase! Mike and Brad were EXCELLENT! This wasn't my first rodeo so to speak, I've been leasing and purchasing vehicles all throughout my life and car dealerships mostly are unfriendly to women, but NOT Park Ford! If you want a good car buying experience, go to PARK FORD, it is worth the trip! (I traveled 2 hours to get there) More
I was looking for a new vehicle and have always been a fan of the Bronco, but I have never owned a Ford, so I was a little reluctant in purchasing a Ford. Mike at Park Ford was instrumental in my purchase fan of the Bronco, but I have never owned a Ford, so I was a little reluctant in purchasing a Ford. Mike at Park Ford was instrumental in my purchase decision. He was kind, professional, and answered all the questions I had. He was very thorough in explaining the features of the Bronco and warranty information, and talked about upgrades to the standard warranties that Ford makes available for additional piece of mind. The dealership gave me a good offer on my trade, and I moved forward with the purchase without any pressure from anyone. It was an exceptional buying experience. The vehicle is one of the best purchases I have ever made, and because of Mike's approach and the overall feel of the dealership, I am now an Ford man. Thank you Mike and Park Ford. You have earned a loyal customer for life! More
Extremely pleased with our new vehicle purchase at Park Ford. We located a Bronco Sport we were interested in on the internet- calling the dealer, we were connected to Mr. Ty Davis. Ty was professional, kn Ford. We located a Bronco Sport we were interested in on the internet- calling the dealer, we were connected to Mr. Ty Davis. Ty was professional, knowledgeable, courteous and sincere from our first conversation on the phone to the delivery of our vehicle! Park Ford is a large dealership with a "hometown" persona- very rare theses days. "Kudos" to the dealership and Mr. Davis. Also a shout out to sales manager Dominick Macreno who contributed to a effortless transaction. More
Excellent dealer! After searching for a very specific truck online I found it at Park Ford. I I live in Connecticut and they are in Ohio. With out being able to make t After searching for a very specific truck online I found it at Park Ford. I I live in Connecticut and they are in Ohio. With out being able to make the trip to see the truck I was a little nervous. After a short phone call with Ty Davis I could tell I was in good hands. Ty along with everyone else I spoke to was extremely professional and followed through with every promise they made. Great price! Great people! Went above and beyond from the start. I will be recommending Park Ford to everyone! More
Worst experience we've ever had. One of our cars has been at Park Ford, in their service department, FOR OVER A MONTH. It was brought in on July 1, for a repair under the company's " One of our cars has been at Park Ford, in their service department, FOR OVER A MONTH. It was brought in on July 1, for a repair under the company's "customer satisfaction, one-time repair program," and has been there since. They haven't called us once for updates; every call has been initiated by my husband, and he's been told various things each time: "waiting to hear if your repair is covered under the program," "waiting on a part," tracing wires," (heard that more than once) "hopefully you'll be hearing from us within 24 hours," (got that one multiple times) and on and on. No apologies whatsoever for how long this is being dragged out, either. And we've been denied a rental car, even after weeks of this, unless we want to pay $60/day, because they still can't tell us if our repair will be covered under the program. Just to be clear, the issue is corrosion in the battery junction box, causing damage to the wires to the point that the car won't start, so it's not like we can just pick it up and drive it somewhere else to be repaired. Or even use it, while we get this sorted out. We've had to get corporate involved, and last we heard was that Park Ford (finally!!!) sent pictures on July 28 to see if our repair would be covered, but we shouldn't expect to hear anything until Monday, Aug 7th. Insane. Never been so frustrated in my life. More