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Park City Ford

Bridgeport, CT

4.8
230 Reviews
Welcome to Park City Ford! Located in Bridgeport, CT, Park City Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Park City Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call for your No-Obligation Internet Price Quote from our Internet Department.
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60 North Ave

Bridgeport, CT

06606

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Showing 230 reviews

October 05, 2018

Consumate Professionals Very happy with this dealer. The team of Dan P. In sales, Jenn in Finance and Dave Flint (owner) was a well oiled machine. I needed a truck with very More

by Jim M. from CT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn Brown, Dan Perreault
September 29, 2018

Great experience! My husband and I shopped around when deciding on who to use for our next lease. We ultimately went with ParkCity. Great experience for me and my famil More

by Whalend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Carrasquillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn Brown, Dan Perreault
September 07, 2018

Service department awful Horrible service dept. Stay clear of Mr. Calzone, just rude. Made an 8 am appt. Dropped off night before. Called in the afternoon to check status of d More

by MrMister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Calzone, Nick Fanelli
Sep 07, 2018 -

Park City Ford responded

Dear Mr. Scott Parker, I am sorry you feel you were not treated as a valued customer. We are not overwhelmed as you believe. Each day we service between 50 and 70 vehicles. All those vehicles are not diagnosed at 8am. Vehicles are worked on and finished though out the day. Prior to starting the convertible top diagnosis, we as you know finished the very important Takata air bag safety recall. At that point we had a senior master Ford technician start to figure out what was wrong with the convertible top. When you diagnose a issue like this you don't skip any steps you always start with electrical power being present and all points and work to other possible causes. When we realized we couldn't finish it yesterday we offered to not charge you a penny for the work already done and reassemble the Mustang so you can bring it back at your convenience. I know you were upset on not having all the issues fixed the same day, but we always have your best interest in mind. Since we already started the diagnosis we would gladly work to resolve the problem at a time of your choosing.

Sep 10, 2018 -

MrMister responded

1. You still had over two hours before closing time to try and figure out what the problem was. I am not a mechanic, and I know it was the hydraulics, you could smell the fluid soon as you opened the door. 2. Reassemble the mustang ? You said yourself you only had time to check the relays. How long does it take to reassemble ??? 3. Show some honesty. You did not have the time to look at it, other cars were more of a priority, whatever...but apologize and ask for another day. Don't give me some BS story about 'putting it back together'. Find another service team, these guys are dishonest or inept, probably both.

September 04, 2018

Great Experience I didn’t have a lot of time and needed to get max dollars for my trade in and didn’t want a high payment since I’d be upside down on my trade in. T More

by mpaone1040
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Samaroo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn Brown
September 02, 2018

Back again for 3rd buy! Bought our first car here 8 years ago, then bought 2 in 2014, and yesterday bought 2 new cars to replace our 2014’s. Everything about Park City Ford More

by Carguys 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Heft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn Brown, Evan Saviano
September 01, 2018

bought new car Shaun Samaroo was extremely friendly,helpful and kind. He was patient with me and explained everything I was curious about. He also helped me to conne More

by fordfiesta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Samaroo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2018

Easiest Car Buying Experience The car buying experience could not have been made any easier from walking in the door all the way to closing. Dan, Jenn and Jason made the entire pro More

by ShapStarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn Brown, Dan Perreault
August 31, 2018

Quick and Smooth This is one of the top Ford Dealerships in CT , I went in here to get myself a 2018 Ford Explorer & Shaun was my salesman , Shaun is great and go out More

by nephewtj1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Samaroo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn Brown
August 31, 2018

Easy car buying Friendly helpful knowledgeable staff. Patient , not pushy. They made it so easy to trade in my car for a younger model. It was not stressful at all. T More

by Dal girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Samaroo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn Brown
August 30, 2018

Great experience with Jenn and Shaun Had a great experience getting my new Explorer at Park City working with Jenn and Shaun. Was quick and painless process with email and a single 1-hour More

by Junksh3d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Samaroo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn Brown
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