Park Cities Chrysler Dodge Jeep Ram Fiat
Dallas, TX
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I'm so Happy and excited about my purchase! Miles and Jay were so helpful they made me feel like Family.They kept me SMILING they went over and beyond to make sure that I was satisfied. All I can say is Than were so helpful they made me feel like Family.They kept me SMILING they went over and beyond to make sure that I was satisfied. All I can say is Thank You 😊 More
Great experience! The salesman Jibran went above and beyond even though I could not make up my mind at first. Then the finance guy Jays was friendly, funny, and made the paperwork process quick! beyond even though I could not make up my mind at first. Then the finance guy Jays was friendly, funny, and made the paperwork process quick! More
It was a great experience! the process was easy and effortless. I will tell my friends and will buy another car from them when I am in the market. effortless. I will tell my friends and will buy another car from them when I am in the market. More
Un buen servicio ,ES MI LUGAR FAVORITO PARA IR A COMPRAR CARROS PORQUE SI NO TIENES LAS FACILIDADES ECONÓMICAS BUSCAN AYUDARTE ,ACOMODANDO LOS PRECIOS A TU FAVOR . CARROS PORQUE SI NO TIENES LAS FACILIDADES ECONÓMICAS BUSCAN AYUDARTE ,ACOMODANDO LOS PRECIOS A TU FAVOR . More
Great salesman, open and honest. Completely explains everything about the purchasing process to the fullest extent. If he is uncertain about the question being asked, he will retrieve to his manager for everything about the purchasing process to the fullest extent. If he is uncertain about the question being asked, he will retrieve to his manager for an accurate answer. My purchase experience was an excellent one. I will definitely be a repeat customer in the near future. More
We got a "no-hassle" deal from Miles that was just what we were looking for. Best car-buying experience we ever had from a dealership and we will definitely be back! we were looking for. Best car-buying experience we ever had from a dealership and we will definitely be back! More
I flew in from Kansas City to pick up a 2018 Jeep Rubicon. I dealt with L.D Upton and everything was as represented. Good, sincere, stand up guy. A rarity in the car business in my opinion. I would d Rubicon. I dealt with L.D Upton and everything was as represented. Good, sincere, stand up guy. A rarity in the car business in my opinion. I would definitely call him again. Jeff C More
Miles Joslin was an awesome sales person!! Need more like him. He will communicate and get you what you need and ask for. Best experience ever and quick!!! him. He will communicate and get you what you need and ask for. Best experience ever and quick!!! More
Will was very informative and a great listener. He listened to my concerns and helped me narrow down my choices for a vehicle that was perfect for my family. I plan on coming back in the future. listened to my concerns and helped me narrow down my choices for a vehicle that was perfect for my family. I plan on coming back in the future. More
We completed a new lease on a 2020 Jeep Grand Cherokee High Altitude yesterday. We started working with Luis Heredia and Tony "Taco" Mendez via phone and text before coming into the showroom. First and fo High Altitude yesterday. We started working with Luis Heredia and Tony "Taco" Mendez via phone and text before coming into the showroom. First and foremost, they took all the time to make sure I was well informed regarding my options, as we wanted to see the numbers for both a lease and purchase options. Both were friendly and accommodating with little to no delay in their availability and responses. Once we were comfortable with the initial numbers, we brought our trade up to finalize all the details. When we arrived, we were immediately greeted by Luis who had all the deal itemization completed for my review. I had some additional questions and Will Houston, the Finance Manager, was more than willing to come out and talk with me to ensure I had all the information to make my decision. Will continue to be involved throughout the process and was willing to make sure that all my concerns were addressed. To finish up the required paperwork to get me back to finance to sign the paperwork, Luis brought in Jose Fernandez to ensure that anything I may not understand about the documents or car was explained. At the end of the day, we leased our new vehicle. Overall, the service, commitment, and attention to detail by all members of the Uptown team was exceptional. They are committed to service excellence by taking the time to "understand" that leasing or buying a new car is just not one thing or another (payment versus term versus rate versus cost, etc.). I am very analytical and need to have all the information to make an informed decision. Not once did they pressure me one way or another. They guided me when I had questions and even addressed my concerns with service from the other dealership's reviews before the team took over. I highly recommend any of these professionals and commend the Uptown management team on focusing on the pillars of any successful business (Trust, Responsibility, Service). Don't let the past influence your decisions to give them the opportunity they deserve. More