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Park Cities Chrysler Dodge Jeep Ram Fiat

Dallas, TX

3.6
544 Reviews

2800 W Mockingbird Ln

Dallas, TX

75235

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Showing 544 reviews

October 31, 2020

They have always taken good care of me. There very patient and compassionate. They have always helped and accommodated to my budget and expectations. Will refer friends and family to them. More

by terencehorn28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Craft, Miles Joslin
Dec 03, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Terence, Thank you for taking your personal time to leave a positive review online for others to see! We are so glad to hear that our sales team was patient and compassionate to you during the car-buying process. They are always going above and beyond to make sure our clients have the best experience possible. Please recommend UPTOWN to your family and friends because a referral is the best compliment we could receive! Thank you for your business and we hope to have you back in the future. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

October 29, 2020

Everyone from the beginning to the end very professional, knowledgable, and caring. Love the service. Stress free. I will always recommend friends and family whoever need a vehicle More

by mwanda88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Then owner great with respect of taking care of customers. Love it, Andre' Moore, Mike Mata, Jay Wilson, Jeff Kob, Vivan Teran
Dec 06, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for leaving a positive review about your sales experience here at UPTOWN! Our sales team strives to be friendly and professional in order to provide great customer service to our clients. They are also tested and certified in all Chrysler Dodge Jeep Ram FIAT products, so they will be able to answer any question you might have, making the car buying experience stress free. Please recommend us to your friends and family. Thank you for your business! Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

October 27, 2020

Great dealership experience. I love my new car. No haggling and no hassle. Jeff Kob was awesome. Shantel Davis was wonderful and helped us every step of the way. Owner even came out and talked to us l More

by Mvineyard
Recommend Dealer
Yes
Employees Worked With
Dirk Sauerwein, Andre' Moore, Shantel Davis, Jeff Kob
Dec 06, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to review your car buying experience with our sales team here at UPTOWN. I am sorry to hear that you left without knowing your bank or with a thumb drive of your documents, but I am glad that my team was able to make it right in the end. I can ensure you that something like this won't happen again. Thank you for calling Jeff and Shantel out by name, your positive review encourages them to keep working hard. I am glad that you met our owner Andre, he is always so friendly and I am lucky to be working with him. Thank you for your business and we hope to have you back in the future. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

October 27, 2020

process went smoothlygot into the car i wantedneeded process went smoothly got into the car i wanted needed something i could depend on jeff kob made the sales call LD took care of me More

by racingnews5150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
L.D. Upton, Dirk Sauerwein, Will Houston`, Jeff Kob
Dec 06, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to review your sales experience online for others to see! Thank you for calling Jeff and LD out by name and recognizing their hard work, I am glad that they were able to assist you. Our sales team is constantly making sure to provide great customer service in order to make the car buying process as smooth as possible. We thank you for your business! Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

October 23, 2020

The sales team and process was great! The service department was not upfront about what was going on with my car and the expected timeframe More

by buckl131
Recommend Dealer
Yes
Employees Worked With
Dirk Sauerwein, Andre' Moore, Jon Huynh
Dec 13, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Hey Buck, I apologize that this is just coming across my desk now. I'm very sorry if there was a misunderstanding between my sales team and our service department. And, we are sorry if this inconvenienced you. Thank you for letting us know so that we can better refine our communications and processes. We appreciate your business. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

October 23, 2020

Lovely selection of cars. I got (almost) exactly what I was looking for (price & interest rate slightly above my goals but well worth it for quality of car). Prompt, professional respond time. More

by T-NaeH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mata, Miles Joslin
Dec 13, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for recognizing the great selection of inventory we have here at UPTOWN. Our team actively researches the most desirable makes and models so that we have the best selection in the DFW area. I'm glad that my team provided prompt, professional and timely service. Thank you for shopping UPTOWN and we hope you're enjoying your new ride. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

October 23, 2020

Miles was fantastic! He was nice and easy to work with. He was able to get me everything I wanted in a new car while staying near my price range. Had a great experience with this dealership! More

by alyssa.s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miles Joslin, Jeff Kob
Dec 10, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Alyssa, Thank you for taking the time to review your sales experience here at UPTOWN. Thank you for recognizing MIless amazing work, he is constantly going out of his way to provide great customer service, ensuring that our clients are satisfied with their purchase. He is a great salesman and an overall great person! I can ensure you that our entire sales team will provide you with this type of service every time you visit. Thank you for your business! Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

October 22, 2020

Had the absolute pleasure of working with Miles. He was very attentive and made sure I got the car of my dreams. He helped me all the way from Arkansas and made the process quick and easy so I can be on my More

by lumbee4life67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miles Joslin
Dec 10, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for leaving a five-star review! Thank you for calling Miles out by name, he is very experienced and always makes sure our customers are satisfied. I am glad that he was able to help you find the car of your dreams all the way from Arkansas, he is an excellent salesperson! Our team here at UPTOWN is always going above and beyond to provide exceptional customer service. We thank you for your business! Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

October 21, 2020

Very great salesman, up front and honest and helpful. He will help you fully understand the process you are going through and explain any questions you may have. More

by Cole4727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
L.D. Upton
Dec 10, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Cole, Thank you so much for taking your personal time to leave a five-star review online. I am happy to hear that LD was honest and helpful, he is a great salesperson. Your positive review will encourage him to keep working hard. Our team hereat UPTOWN goes above and beyond to make the car buying process as easy and simple as possible. Thank you for your business and we hope to see you again in the future. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

October 21, 2020

Miles was very helpful with finding my wife the durango she wanted and helping us get the payment we wanted also. Will be coming back in the future. More

by Spencer91233
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miles Joslin, Jay Wilson
Dec 10, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Spencer, Thank you for stopping by UPTOWN! Thank you for calling Miles out by name, he does a great job at making the car buying process easy and painless. Your positive review will encourage him to keep working hard! Thank you for your business and we look forward to seeing you in the future. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

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