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Park Cities Chrysler Dodge Jeep Ram Fiat

Dallas, TX

3.6
544 Reviews

2800 W Mockingbird Ln

Dallas, TX

75235

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Showing 544 reviews

December 16, 2020

Everyone was friendly and helpful. Very easy dealership to work with. No pressure or hype...just good people and great deals! Thank you Uptown for everything! More

by riverross72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Carter, Andre' Moore, Mike Mata, Shantel Davis, Jay Wilson
Dec 17, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

We appreciate your amazing review and we are glad that you had a great experience at UPTOWN. Our sales team is always friendly and helpful to our customers in order to provide an easy and simple car-buying experience, thank you for recognizing their hard work. Here at UPTOWN, we are committed to providing great deals with exceptional service. We thank you for your business and we hope to see you back in the future. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

December 15, 2020

Easy transaction, fast and able to get the deal done. They are willing to work with you on the terms of your purchase. Very clean car dealership. More

by Tigran A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
L.D. Upton
Dec 15, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Tigran, thank you for leaving this awesome review, it is great to hear that you had an excellent sales experience here at UPTOWN Chrysler Dodge Jeep Ram FIAT. Our sales team goes out of their way to make the car buying experience as easy and as quick as possible. Thank you for recognizing our efforts to create a great environment for our customers. I can ensure you that every time you visit UPTOWN, you will be met with the same first-class service. Thank you and we look forward to seeing you again! Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

December 14, 2020

Larry, great service, not pushy at all. Thank you, I will be sure to recommend you to my friends. Finance and management could have done a better job! More

by YS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
L.D. Upton, Jay Wilson
Dec 17, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your great review of your experience here at UPTOWN with Larry. He is great with his clients and we are fortunate to have him. Additionally, thank you for brining to our attention that you thought that we could have done better. I have shared your review with my Finance Director and General Sales Manager. We do take all feedback seriously, so we are grateful that you took the time to let us know. Thank you, Andre Moore Owner & General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

December 14, 2020

Miles and the entire team at Uptown made the entire buying process smooth. I wasn’t sure if I was going to buy the day I did and want I loved is there was absolutely no pressure to buy. Miles helped fi More

by bmreedsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Carter, Miles Joslin
Dec 15, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thanks for this awesome review, we always appreciate customer feedback! Thank you for calling Miles ou by name, he is constantly going out of his way to provide excellent customer service. I am glad that he helped you find the perfect vehicle for your family! I can ensure you that our sales team here at UPTOWN goes above and beyond to make the car buying process as smooth as possible. We thank you for your business. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

December 14, 2020

Miles made my shopping experience an experience indeed. His customer service was impeccable and he went above and beyond to make sure a left with a vehicle I loved. Everything went smoothly and I would hig More

by Edishia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miles Joslin
Dec 15, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

It is wonderful to hear that our team was able to provide you with a great experience! Thank you for recognizing Miles and all of the amazing work that he does to make the car buying process smooth and easy. He always makes sure to provide impeccable customer service because our clients are our number one priority. Our sales team here at UPTOWN is constantly going above and beyond to make sure our customers are satisfied with their purchase. We thank you for your business. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

December 11, 2020

Jibran Martinez was an amazing bonus to my car buying experience. I was in the market for a very specific vehicle that 2 other dealers were not able to accommodate. It came down to genuinely showing in More

by JustPJ14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jibran Martinez, Jay Wilson, Alex Montoya
Dec 13, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for the positive review of our sales team here at UPTOWN! This was a great review to read, thank you for recognizing our hard work to make the car-buying experience personable, we constantly strive to treat our clients with dignity and respect because our customers are our number one priority. Thank you for calling Jibran out by name, he goes above and beyond to provide exceptional customer service, I am happy to hear that he was passionate and persistent with you. We will share your exceptional review with him, it will certainly make his day. We are so grateful for your feedback and we hope you recommend UPTOWN to your friends and family. Thank you for your business. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

Dec 18, 2020 -

JustPJ14 responded

Absolutely my pleasure!

December 09, 2020

This place is awesome. Very professional. From Jon in sales to Jibran in finance. Made everything very pleasant and super easy. Couldn't be happier. Big shout out to Mr. Moore and Mr. Carter for making More

by lrcadieux
Recommend Dealer
Yes
Employees Worked With
Dirk Sauerwein
Dec 10, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for leaving a positive review! Thank you for the shoutout, I am glad that we were able to make your buying experience easy! Customers like you make our day! Also, thank you for recognizing Jon and Jibran, they are constantly working hard to make our customers happy and your positive review encourages them. We would love to see you back at UPTOWN in the future, thank you for your business. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

December 08, 2020

Over charged for vehicle and didn't offer fair amount for trade-in. I knew it, but still not cool. I did like our salesperson though. More

by GRANT3434
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brooks, Mike Mata, Troy Craft
Dec 11, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

We are sorry that this is the experience that you had at UPTOWN Chrysler Dodge Jeep Ram FIAT. We strive for excellence, and it appears that we have missed our mark. At UPTOWN, we have built our dealership on INTEGRITY, ACCOUNTABILITY and CUSTOMER SERVICE. To us this means doing what is right the first time, standing behind our word and delivering an exceptional client experience. With us, the price you see is the price you get. We have no hidden charges, no addendum adds, and no up-charges. This is how we do business. I am going to personally reach-out to you to better understand the situation and to ensure your experience with us is positive. Andre Moore Owner & General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT 972-707-9464

December 05, 2020

Great place to find a car. I was extremely satisfied with the service that they provided. Not only did I get a great car, but I got a car that I love thanks. More

by Marib2351
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
L.D. Upton
Dec 05, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

We are so glad to hear that you had a great car buying experience here at UPTOWN Chrysler Dodge Jeep Ram FIAT! Our sales team is constantly going above and beyond to provide exceptional customer service. I am so happy that you were able to find a car that you love with the help of UPTOWN. Thank you for your business! Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

December 05, 2020

The entire staff was super friendly. Awesome customer service. Special thanks to Larry Upton. Provide all the details. Excellent price which I was aiming at More

by Mandeep Singh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
L.D. Upton, Troy Craft
Dec 06, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Mandeep, Thank you for taking your personal time to leave a positive review about your experience at UPTOWN! Our exceptional sales team is constantly going out of their way to provide great customer service, thank you for recognizing their hard work. Thank you for calling L D out by name, your review will encourage him. We thank you for your business and we hope to see you back at UPTOWN in the future. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

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