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Park Cities Chrysler Dodge Jeep Ram Fiat

Dallas, TX

3.6
544 Reviews

2800 W Mockingbird Ln

Dallas, TX

75235

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Showing 544 reviews

December 21, 2020

Ya'll made this process super quick, easy, and efficient and actually LISTENED to what I was looking for. After being to 2 other dealerships I was worn out with folks not being efficient with time and then More

by SarahW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk Sauerwein, Troy Craft, Miles Joslin, Jay Wilson
Dec 22, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Sarah, Thank you for leaving this excellent review, here at UPTOWN we highly appreciate customer feedback. I am glad to hear that compared to other dealerships we were able to provide super quick, easy, and efficient service. Our sales team here at UPTOWN does an exceptional job at making sure our clients are comfortable and satisfied with their purchase, thank you for recognizing their hard work. Please recommend UPTOWN to your friends and family, a referral is the best compliment we could receive! Thank you for your business and we are so happy that you love your new Jeep! Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

December 20, 2020

LD is great at what he does! He made our car buying experience pleasant! He went above and beyond for me and my son, who is a first time car buyer!!! Great job!!! More

by Tracirecruiter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
L.D. Upton, Tommy Preciado
Dec 22, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking your personal time to leave this positive review online! Thank you for calling out LD by name, he always goes above and beyond to provide exceptional customer service and to make the car buying process as enjoyable as possible. Your positive review will encourage him to continue working hard. I am glad to hear that he was able to help you and your son out with his first car buying experience! We thank you for your business and hope that your son enjoys his purchase! Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

December 18, 2020

Oh man, where do I start? This is the first salesman that I can say I trust. I was referred to him by a family friend. I needed a car like yesterday. Spoke to other dealers but Miles made it happen. After a More

by Karen M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone I encountered was great, Miles Joslin
Dec 22, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Karen, Thank you for leaving this fabulous review about your heart-touching experience here at UPTOWN. I am so happy to hear that Miles made your car-buying process fast and pain-free. He is constantly working hard to provide exceptional customer service, thank you for recognizing that. We look forward to helping you in the future with finding your childrens first cars, that is an exceptional compliment and I am glad that Miles was able to make such a great impression! I will pass on your kind words to him, I am sure that it will make his day. We thank you for your business and loyalty. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

December 18, 2020

I love the vehicle I ended up with, but I was sorely disappointed with the salesman and his level of professionalism. He initially tried to sell me on vehicle's features that I stated a couple of times More

by Tina V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dirk Sauerwein, Troy Craft, Jose Fernandez
Jan 06, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

This is totally on us as my new team and these new dealerships work to refine their processes. We have since made changes to both our websites and third party advertising partners to make it more clear where vehicles are located. We apologize for the confusion and for any inconvenience. And, we thank you for bringing this to our attention so that we could improve and grow. Andre Moore Owner & General Manager UPTOWN Dealerships

December 17, 2020

Buying a car is neither FAST nor EASY and this team made it both. Great Job Guys 👍. 10/10 would use them again 😍😍😍!! Thank you. More

by morganmoreno86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Breaud , Darris "Dizzie" Bailey
Dec 19, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Morgan, thank you for this amazing review, we always appreciate customer feedback here at UPTOWN! Thank you for recognizing our team's hard work at making the car-buying as fast and easy as possible. They're always going above and beyond to provide excellent customer service. Thank you for your business and we can't wait to have you back in the future. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

December 17, 2020

Jibran was excellent treated me with respect and didn’t just look at me thinking that I couldn’t afford to get a car.thanks man More

by CAINEFREDERIQUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jibran Martinez, Hector Sansores, Tavaris "TJ" Johnson
Dec 22, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking your personal time to leave a positive review online for others to see! I am happy to hear that Jibran treated you with respect and provided great service. Thank you for recognizing his hard work, your kind words will encourage him. Our sales team is constantly going above and beyond to provide exceptional customer service. We thank you for your business and would love to have you back at UPTOWN in the future. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

December 17, 2020

Great customer service, told us all information we needed and made sure we were satisfied with the vehicle. Let us test drive it and check it out in detail. Felt comfortable asking questions and didn’t make More

by gonzalezedgar360
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Heredia
Dec 22, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for stopping by UPTOWN and for leaving this amazing review! Our sales team works hard to provide great customer service and to make the car buying process as easy and painless as possible. We are happy to hear that you are satisfied with your purchase. When our clients are happy, we're happy! Thank you for your business. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

December 17, 2020

I had a really Great experience!! Everyone was helpful and to the point!! I went to service my car and traded for a new one unexpectedly. Jeff really just made it a smooth process. Thank you! More

by johnjohn2377
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mata, Jay Wilson, Jeff Kob
Dec 22, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

John, thank you for leaving this positive review, here at UPTOWN we always appreciate customer feedback! I am glad to hear that you had a really great experience and that my team was helpful and straightforward. Thank you for calling Jeff out by name, positive reviews like these keep him working hard. We thank you for your business and hope to have you back in the future. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

December 16, 2020

We bought a new Jeep Altitude. Our salesman, L.D. Upton, was very helpful! Great overall experience. We will definitely recommend to friends. Thanks again! More

by Michaelwswisher
Recommend Dealer
Yes
Employees Worked With
L.D. Upton, Jay Wilson
Dec 17, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Michael, thank you so much for the awesome review! Thank you for recognizing LD and all of his hard work, I am glad that he was helpful and provided great customer service. Your positive review will encourage him to keep working hard! Our sales team here at UPTOWN is committed to providing the best customer experience for our clients to make the car buying process as easy as possible. Please recommend UPTOWN to your friends and family, because a referral is the best compliment we could receive. Thank you for stopping by! Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

December 16, 2020

Bought a beautiful Audi here. Friendly and helpful staff, quick and easy transaction. Highly recommend doing business with Uptown. Luis, Derek, and Will were wonderful to work with. My husband plans to buy h More

by karieponder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Heredia, Derrick Davis
Dec 17, 2020 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Karie, thank you for taking the time to leave a 5-star review online about your sales experience here at UPTOWN! I am happy to hear that our sales team was friendly and helpful, they are always going above and beyond to provide great customer service. Thank you for recognizing Luis, Derek, and Wills hard work, I will definitely pass on your kind words to them. We would love to have you and your husband back at UPTOWN in the future, thank you for your business. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

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