Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Park Cities Chrysler Dodge Jeep Ram Fiat

Dallas, TX

Overview
Reviews
Vehicles
3.6
544 Reviews
Call Dealership (469) 436-5380

2800 W Mockingbird Ln

Dallas, TX

75235

Directions

By Type

Showing 544 reviews

January 15, 2021

Dealership will sell you a turd for the price of a gold bar. Disappointing! They would rather sell one for big profit than numerous to make as much. More

by Kevin
Price
Recommend Dealer
No
Employees Worked With
Luis Heredia
Report | Print
Jan 25, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

You received a great deal on your car and your trade. It is unfortunate that you feel otherwise. We are glad that your wife is pleased with her new ride and we wish you both the best. Jonny Mitchell Internet Sales Director UPTOWN Brand of Dealerships

January 15, 2021

I have had the pleasure to do business with Jonny in the past and always found him to be responsive, professional as well as very reliable. More

by rbeckenstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonny Mitchell
Report | Print
Jan 20, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for stopping by UPTOWN! I am glad that Jonny was reliable and provided the same exceptional service that he has in the past. Your positive review will encourage him to keep working hard. I can ensure you that every time you return to UPTOWN, you will be greeted with the same excellent client experience and will always leave happy. Thank you for your business! Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

January 14, 2021

I just bought a new Wrangler from Uptown from the sales rep Brooks. Brooks was patient, kind, and answered all of my questions. The dealership was clean, had a great inventory, and everyone was so nice and More

by Andrea K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Brooks, Mike Mata, Troy Craft
Report | Print
Jan 20, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Andrea, thank you for taking the time to leave this positive review! We love to hear customer feedback here at UPTOWN! Thank you for calling Brooks out by name, I am glad that he was patient, kind, and was able to answer all of your questions. I am also glad to hear that Troy did an amazing job at explaining the finances and add-ons, thank you for recognizing his hard work. Your positive review will encourage them to keep working hard! Our sales team is highly knowledgable and will gladly answer any questions or concerns that you might have, same with our finance department. They go above and beyond to make the car buying process as smooth and easy as possible. We thank you for your business and we can't wait to have you back at UPTOWN in the future. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

January 14, 2021

Shantel, Hector, and Troy were great and made the transaction easy. They were able to get me the car I wanted at good price! The services that was included was more that I originally expected. Very f More

by Chris M.
Recommend Dealer
Yes
Employees Worked With
Troy Craft, Shantel Davis, Hector Sansores
Report | Print
Jan 20, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Chris, thanks for this awesome review! Thank you for calling out Shantel, Hector, and Troy by name, they work very hard to provide exceptional customer service. I am so happy that you had the opportunity to work with them, they always make sure our customers are taken care of and are 100% satisfied with their purchase. We are so happy that you're happy! Here at UPTOWN, we are here to provide excellent service with a team of truly great people, we loved having you here and we cant wait to see you again. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

January 13, 2021

Great experience nice and very helpful got an affordable vehicle and it didn't take long at all I recommend them to anyone cant wait to do more business More

by derekrich39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk Sauerwein, Troy Craft, Miles Joslin
Report | Print
Jan 20, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking your personal time to leave this exceptionally positive review! I am happy to hear that you had a great experience here at UPTOWN, our sales team is very helpful when it comes to finding an affordable vehicle. They also do an amazing job at facilitating the car buying process, making it quick and easy. Please recommend UPTOWN Chrysler Dodge Jeep Ram FIAT to your friends and family, a referral is the best compliment we could receive! Thank you for choosing UPTOWN and we can't wait to do more business with you in the future! Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

January 11, 2021

Alex and Miles were awesome. I went in for a oil change and ended up with a new car lol. They were helpful with what I was looking for and made sure I could get the best deal! More

by @Pinklipsthickhips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miles Joslin, Alex Montoya
Report | Print
Jan 24, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for this awesome review! Miles and Alex work very hard to provide exceptional customer service and to make sure our customers get the best deal possible. Your positive review will encourage them to keep up the good work. Thank you so much for your business and we can't wait to have you back in the future. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

January 08, 2021

Uptown did a nice job from the start of the process to the delivery. Alex Montoya did a great job locating the right vehicle for us. More

by ANDREWMWALLACE8
Recommend Dealer
Yes
Employees Worked With
Dirk Sauerwein, Alex Montoya
Report | Print
Jan 19, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for this awesome review! I am happy to hear that UPTOWN did a nice job during the car buying process from start to finish. Thank you for calling out Alex by name, he works very hard to provide the best customer service and will always be able to help. Your positive review will encourage him to keep working hard. Thank you for choosing UPTOWN! Andre Moore Owner & General Manager UPTOWN Dealerships

January 08, 2021

After leaving another dealership over frustration, I came to Uptown with a couple of vehicles I found on their website. Shantel brought the vehicle out and it was exactly what I was looking for. Everything More

by irishmx2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Preciado, Dirk Sauerwein, Shantel Davis
Report | Print
Jan 19, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

What a great review! I am so happy to hear that UPTOWN was able to help you out and provide what another dealership couldn't. Thank you for calling Shantel out by name and recognizing her great work! She works hard to make the car buying process smooth and seamless, and your positive review will encourage her to keep up the good work. UPTOWN's service center is just as exceptional as our sales center, so please feel free to return for your servicing and maintenance needs in the future. We thank you for your business! Andre Moore Owner & General Manager UPTOWN Dealerships

January 06, 2021

I asked the salesman not to run my credit more than 1 times. Instead it was ran 11.. Very disappointed in this transaction. The finance person I worked with explained that this needed to happen to get th More

by Des
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Mata, Miles Joslin
Report | Print
Jan 25, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Des, we worked very hard for you to get a bank that would provide you with the best interest rate. And, when we asked you if you wanted us to check multiple banks you said it would be okay. We are so sorry that we were not more clear in explaining that checking multiple banks would result in additional credit pulls. Please accept our apology. Randy Knight Finance Director UPTOWN Brand of Dealerships

January 05, 2021

Really an overall great experience. Made the entire process as quick as possible and simple. Will definitely buy here again. Worth the drive to Bedford from Dallas. More

by reidjames01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Houston`, Luis Heredia
Report | Print
Jan 08, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Reid, thank you for taking your personal time to leave this incredibly positive review about your sales experience here at UPTOWN! We are so glad that you had an overall great experience, we work very hard to provide exceptional customer service in order to make the car buying process as easy and as simple as possible. Thank you for making the drive to see us here at UPTOWN and we cant wait to see you again! Andre Moore Owner & General Manager UPTOWN Dealerships

1
...
40
41
42
...
55