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Park Cities Chrysler Dodge Jeep Ram Fiat

Dallas, TX

3.6
544 Reviews

2800 W Mockingbird Ln

Dallas, TX

75235

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Showing 544 reviews

February 01, 2021

I will be back again to continue doing business with uptown. Because they are some of the greatest people I ever dealt with so hope to you’ll soon. More

by RFT020351
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Brooks, Will Carter, Andre' Moore, Kevin St. Louis
Feb 04, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for taking your personal time to leave this awesome review about your sales experience here at UPTOWN. I am so happy to hear that my team are some of the greatest people you have ever dealt with, that is a great compliment. Our team is constantly going above and beyond to provide exceptional customer service and making sure our clients are happy. We thank you for your business and we can't wait to see you again. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

January 28, 2021

Haven’t gotten the help I need after buying a car with a bad battery and not getting convenient service for the problem I received and I was also mislead about my cars mileage More

by Nakeidrawesley21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Brooks, Mike Mata, Troy Craft
Mar 04, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

At UPTOWN Chrysler Dodge Jeep Ram FIAT our principals are based on integrity, accountability and client service. We have the utmost in integrity and do not mislead or misrepresent the miles on our vehicles. Yet we have accountability and want to ensure your complete client satisfaction, so we are concerned with your claim. Please contact me at your earliest convenience so that we can clearly understand the issue and work together to resolve it. Thank you, Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

January 27, 2021

Great experience with Uptown. Great price and no hard sales job for extra items. Highly recommend them if you are looking for a new car. More

by Dave M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
L.D. Upton, Tommy Preciado
Feb 04, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Dave, Thank you for this awesome review! We are so happy to hear you had a great experience here at UPTOWN. Our sales team is constantly working hard to make that car buying process easy and to find the best prices possible. Please recommend us to your friends and family, a referral is the best compliment we can receive. We thank you for your business and we can't wait to have you back in the future. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

January 27, 2021

Really friendly staff, always looking to help out any customer. Super easy buying process. They have a huge selection of cars and trucks to choose from. More

by 915shaner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Harrell, detail crew. , Kevin Shutter, Lawrence Breaud , Ryan Zello, Will Houston`, Luis Heredia, Darris "Dizzie" Bailey, Tavaris "TJ" Johnson, Tony "Taco" Mendez, Derrick Davis, Whitney Alexander
Feb 04, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for leaving this positive review online! We always appreciate customer feedback here at UPTOWN! I am so happy to hear that you had a great experience with our friendly staff, they are constantly going above and beyond to provide exceptional customer service. Our inventory has a wide variety to choose from so you are guaranteed to find your dream car! Thank you for your business. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

January 27, 2021

Went to 3 dealerships, and LD was the best salesperson by far. I’d love to buy more cars from him in the future yes More

by Carlosholsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
L.D. Upton
Feb 04, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Carlos, thank you so much for stopping by UPTOWN and for taking the time to leave this review! I am so glad that LD was the best salesperson so far, he is constantly going out of his way to provide awesome customer service and make sure our customers are 100% satisfied. Your positive review will encourage him to keep up the good work! We thank you for your business and we can't wait to have you back in the future. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

January 22, 2021

I just want to thank the Uptown Chrysler Ram Service Department for their amazing customer service and professionalism. My wife and I were traveling cross-country and found ourselves in need of service More

by Robert R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvis Quiles
Jan 25, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Robert, thank you so much for taking your personal time to leave this awesome review online. Thank you for recognizing our efforts to provide exceptional customer service and noticing our professionalism, our staff is handpicked and are the best in their fields. I am so happy to hear that we were able to help you out during your cross-country trip and that you reached your destination safely. Thank you for calling out Elvis by name, he does an amazing job at listening to our customer's needs and making sure that all of their concerns are acknowledged. Your positive review will encourage both Elvis and our service staff to keep up the good work. Thank you for stopping by UPTOWN and trusting us with your servicing needs! Kevin Shutter Parts and Service Director UPTOWN Chrysler Dodge Jeep Ram FIAT

January 22, 2021

I just want to thank Uptown and there staff.Hector help I just want to thank Uptown and there staff. Hector help me to get the right car for the right price, everything happen fast and friendly. I couldn't More

by FDIEGO89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mata, Hector Sansores
Jan 25, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for stopping by UPTOWN and for leaving this five-star review online. Hector does an amazing job at finding the right cars and the best deals for our customers. He goes out of his way to make the car buying process quick and easy, I will definitely pass on your review to him and it will certainly make his day. I am so glad that you had a great first buying experience, please recommend UPTOWN to your friends and family so they'll be able to have the same experience! We thank you for your business and we are so happy that we were able to help you find your dream car. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

January 20, 2021

My experience at UPTOWN Chrysler Dodge Jeep Ram FIAT was amazing from start to finish. Miles Joslin listened to everything we communicated and worked within a tight window we had put forward. The owner of More

by fuentesandrew
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brooks, Tommy Preciado, Dirk Sauerwein, Andre' Moore, Miles Joslin
Jan 24, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for this great review! I am so happy to hear that you had a great experience here at UPTOWN from start to finish, our team works exceptionally hard to provide amazing customer service throughout the entire buying process. Thank you for calling Miles out by name, he is very experienced and is constantly going out of his way to make sure our customers are 100% satisfied. It was great getting to meet you, I am so glad that you had an amazing experience at my dealership. Customers like you make my day! Please recommend UPTOWN to your friends and family, we would love to have them! Thank you for your business. Andre Moore Owner & General Manager UPTOWN Dealerships

January 20, 2021

The best dealer in Dallas Texas,good service,good people and great cars and trucks They are professionals in all area thanks you for everything More

by EDUINACOSTA.EA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk Sauerwein, Alex Montoya
Jan 24, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Wow! "The best dealer in Dallas, Texas", that is an amazing compliment. Our team here at UPTOWN works very hard to provide exceptional customer service to give our clients a great car-buying experience. They are very knowledgeable about all things Chrysler Dodge Jeep Ram FIAT and will always be able to answer any question you might have. Thank you so much for leaving this review and for your business. We cant wait to see you back at UPTOWN! Andre Moore Owner & General Manager UPTOWN Dealerships

January 18, 2021

Excellent service all around - everyone I worked with was personable and professional. My salesman, LD Upton, was great. He worked with me and explained all my options clearly. More

by savannahllandis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
L.D. Upton, Andre' Moore, Jay Wilson
Jan 24, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Savannah, thank you for taking the time to leave this awesome review! We always love to hear customer feedback here at UPTOWN. I am extremely happy to hear that you received excellent service all around, our team is personable and are truly great people. Thank you for calling LD out by name, your positive review will encourage him to keep up the good work! Thank you for stopping by UPTOWN! Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

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