Park Cities Chrysler Dodge Jeep Ram Fiat

I had a very bad experience with your company. When I first brought my vehicle there I was told 1/23 that the part was not covered on the warranty and my car would cost $770. My daughter did call TJ and first brought my vehicle there I was told 1/23 that the part was not covered on the warranty and my car would cost $770. My daughter did call TJ and said not to fix the car cause because it was to expensive. I spoke again with TJ and told him that I wanted him to fix the car. Then he called me 1/27 and told me there was another issue and it also was not covered on the warranty and it was additional $500 and I told him it was ok to fix. I called the warranty 2/1 and they told me both parts were covered and sent me a copy or the warranty list. They stated that TJ called 1/27 opened a ticket with my vehicle but it was closed due to the parts not covered. They only received one call from TJ regarding my vehicle on 1/27(I had car towed there 1/22). The tickets are available on the website you can see and review on the website. I was without a vehicle for 12 days. I could have received a rental car if the parts were covered on the warranty. He told me that the parts were not covered and that he spoke to the manager and I could get a 10% off my bill when car complete. I spoke with the warranty people 2/1 and they told me that I would need the service man to approve what was wrong with the car and it would be approved. Each time I spoke with TJ I wrote down the time and also stated what was wrong with the car. I sent TJ a copy of the warranty stating that the parts were cover on the warranty that he told me was the issue of the car. After leaving several messages TJ called me back and stated that the parts were covered on the warranty and I would only have to pay the deductible. I finally got the vehicle back 2/2 after several promises/days that the vehicle would be done. Now the car has the engine light on and he told me that the code was another issue. TJ also called me very upset about the rating that I gave him and stated that I could never bring my car back to UPTOWN. I think that is is very bad behavior. I have a FIAT and this is the closest place for me to get my car serviced. More

He did a fantastic job! Definitely recommend him to anyone! They all made the process super simple and easy going. Thanks for everything l l anyone! They all made the process super simple and easy going. Thanks for everything l l More

Amazing service and very patient with me while I went through entire process. My son was so happy with his truck. Thanks again LD and Jay! through entire process. My son was so happy with his truck. Thanks again LD and Jay! More

Excellent service and consulting! Entire process went very easy smoothly. We bought two cars in two weeks, one new ,one used one. We got great deals even with our trade-in. Thanks a lot!! very easy smoothly. We bought two cars in two weeks, one new ,one used one. We got great deals even with our trade-in. Thanks a lot!! More

Entire process start to finish was a breeze. As a woman, I know I felt hesitant to even attempt to buy a car because of the 'stereotypical' sleezy-just-trying-to-sell-a-car-and-take-advantage salesman perso I know I felt hesitant to even attempt to buy a car because of the 'stereotypical' sleezy-just-trying-to-sell-a-car-and-take-advantage salesman personality I would encounter. Boy I couldn't have been more wrong. From the beginning, they not only helped me get into the car I wanted, but they were flexible as I bounced between different cars to purchase to make sure I made the right choice. It felt like I was working with a friend more than locking into a contract to sell my soul and I couldn't have been more confident and excited about my entire experience. Friendly. Welcoming. Warm. Upfront. I don't think I'd ever go anywhere else. Thank you for changing the way car buying was to making it how it should have always been! More

Excellent service great deals I loved everything about them. They was very helpful especially the young lady who helped me with my car. I’m grateful. them. They was very helpful especially the young lady who helped me with my car. I’m grateful. More

Friendly, considerate staff (including the owner). A pleasure to work with them. No pressure; no constant phone calls or emails. Alex was very helpful in explaining the features of the car. pleasure to work with them. No pressure; no constant phone calls or emails. Alex was very helpful in explaining the features of the car. More

He did a fantastic job! Definitely recommend him to anyone! They all made the process super simple and easy going. Thank you for your help! anyone! They all made the process super simple and easy going. Thank you for your help! More

Car was ready and detailed upon arrival, all paper work was exactly like agreed on. Never bought a car over the phone but was exactly as explained. Great experience overall would do business with again. was exactly like agreed on. Never bought a car over the phone but was exactly as explained. Great experience overall would do business with again. More

We did most of our deal over the phone because we live in Oklahoma. Miles was very respectful and ready to help us get into the vehicle we wanted. When we showed up they had the truck clean and ready to go. Oklahoma. Miles was very respectful and ready to help us get into the vehicle we wanted. When we showed up they had the truck clean and ready to go. We were in and out in less than 2 hours. More