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Park Cities Chrysler Dodge Jeep Ram Fiat

Dallas, TX

3.6
544 Reviews

2800 W Mockingbird Ln

Dallas, TX

75235

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Showing 544 reviews

March 21, 2021

After horrible experiences at two different Jeep dealerships, I was finally able to find the perfect one! Miles was amazing. Not once did he talk down to me because I’m a single woman. There wa More

by junebug0214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk Sauerwein, Troy Craft, Miles Joslin
Mar 22, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Wow! We are so happy to hear that you had such a great experience here at UPTOWN! All of our employees know to treat every single customer with the same respect. We are so glad to hear that Miles was able to help and guide you into finding the Jeep of your choice. Troy loves his job and doesn't stop until he can find the absolute best deal for his customer! Enjoy your new ride and be sure to get your Jeep regularly maintained with our service department! Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

March 20, 2021

They were fast and easy to work with. Luis knew what I was looking for and did everything he could to get me into it More

by COURTNEYDJ3221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Hereida
Mar 22, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Courtney, We are so glad to hear you enjoyed your experience here at UPTOWN and we are happy that Luis was able to get you in the car you wanted! Luis goes above and beyond for his customers to ensure that they can get what they're looking for. We will be sure to pass along this review to him. Enjoy your new ride! Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

March 18, 2021

LD was very efficient, friendly, knowledgeable and accommodating! The dealership and finance were wonderful and easy to work with! Service did an excellent job getting our used car ready and detailed More

by Janice D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
L.D. Upton, Troy Craft
Mar 18, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Janice, Thank you so much for your positive review and personally giving LD a shoutout! We are glad to hear that the finance department was easy to work with and provided you all the answers to your questions. Our service team always ensures to go above and beyond for their customers and we are glad to know that your vehicle was beautifully detailed. We hope yo see you again in the future and enjoy your new ride! Andre Moore Owner & General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

March 18, 2021

Sales were great . Bmiles went aboveand beyond, the engine was not cleaned , very dirty when I pulled cover off, the car is beautiful and runs great , thank you More

by josephscarberry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mata, Miles Joslin
Mar 19, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Joseph, Thank you for bringing this to our attention but we are pleased to hear that Miles went above and beyond and exceeded your expectations! We hope you enjoy your new ride and hope to see you again soon. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

March 17, 2021

Very nice and knowledgeable staff. I talked to LD on the phone and he quoted me a price. I drove over 200 miles. When I got there the vehicle was what he said and no added on fee’s. Jay also did us right More

by Skellett8972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
L.D. Upton, Dirk Sauerwein, Andre' Moore, Shantel Davis, Jay Wilson
Mar 18, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

WOW! Thank you so much for those kind words. We can't believe you drove over 200 miles! Now thats some serious dedication. We are so happy to hear that you had such a great vehicle buying process! Here at UPTOWN, we are very transparent when it comes to buying a vehicle. We are glad to hear that LD provided you with excellent customer. Jay and Andre both love connecting with their customers, learning about them and helping them out. Enjoy your new ride! Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

March 17, 2021

Michael Brooks and the team made the buying process easy. I highly recommend them, as they explained everything and offered a no pressure approach. Coming from a girl who buys a car every 10 years, that’s a More

by housetohomeent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Brooks, Mike Mata, Troy Craft, Shantel Davis
Mar 17, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Wow! Thank you so much for your kind words. We really do appreciate you leaving us this 5 star review. It makes us so happy to hear that Michael Brooks and the entire team made the vehicle buying process quick and easy! We are upfront and honest which in the end builds trust with our customers because we like to ensure we are getting the best deal. Sometimes you just have to #treatyourself! We hope you enjoy your new car and hope to see you again soon! Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

March 16, 2021

LD was great to work with. Made my purchase smooth and easy Jay saved me money in getting better financing options and made the financing part quick and easy. More

by Denae.Richards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
L.D. Upton, Jay Wilson
Mar 17, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Denae, We are so happy to hear that you had such a wonderful vehicle buying experience here at Uptown! Thank you so much for leaving us this positive review and for giving both L.D. Upton and Jay a personal shoutout! These two guys really work hard in getting the best deal for their customers and it sounds like it was a deal you could not pass up. We hope you enjoy your new ride and don't forget to come back and get your car serviced here! Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

March 16, 2021

My experience was exceptionally great. From walk-in to drive off, the dealership treated me with respect and professionalism above and beyond. Thank you for your service. More

by VUGWA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shantel Davis, Gary Howard
Mar 17, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Vugwa, Thank you for leaving us this ind review. We are so happy to hear that you had exceptional customer service throughout the entire process. Here at Uptown, we strive to give our customers the upmost respect and professionalism. We hope to see you again in the future! Andre Moore Owner & General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

March 16, 2021

Jibran was cool to work with for over a week. Good communication, good customer service, and great outcome. Thank you guys @ Uptown for your help! More

by damonjohn96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mata, Jibran Martinez
Mar 17, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for taking the time to leave us this positive review! We are so glad to hear that Jibran was able to communicate efficiently and help you in the vehicle buying process. We hope you enjoy your new friend and hope to see you in the future! Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

March 15, 2021

I’m am 51 years old and bought many new vehicles This was my best experience buying a new vehicle. Everyone was great and ease to talk to. More

by Skellett8972
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
L.D. Upton, Andre' Moore, Shantel Davis, Jay Wilson
Mar 16, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

We are so happy you had such a wonderful vehicle buying experience here at Uptown Chrysler Dodge Jeep Ram! All of our employees love connecting with our customers. We hope you enjoy your new ride and hope to see you again in the future! Be sure to check our our current service offers. Will Carter General Sales Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

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