Park Cities Chrysler Dodge Jeep Ram Fiat

I found the vehicle online, requested a quote, and got a call from LD Upton within minutes. We made an appointment for a test drive the next day. LD was expecting us, and after taking care of the necessary call from LD Upton within minutes. We made an appointment for a test drive the next day. LD was expecting us, and after taking care of the necessary formalities we were off for a test drive. LD seemed very knowledgeable about the vehicle. I had requested offers from multiple dealerships, and after the test drive I asked for about 30 min to get the final information from other dealerships. UPTOWN's price could not be touched! We came back, and got the process of purchase started. LD did everything he needed to do, and put us in touch with Troy Craft, who took care of finances. All the paperwork was saved to a thumb drive, and we walked out paper free, which was unusual, but very cool. From there, we went to see Shantel, who help us set up the UConnect and Chrysler accounts. She then helped us get familiar with the vehicle, and set up the CarPlay. We ended up driving off with a full tank of gas, but only ½ charge on the battery. After we got home I noticed that the KeySense on the vehicle was already set up, and that was not what we needed/wanted. There's no way to un-program the KeySense on our now, so I contacted LD, and he put me in touch with Kevin Shutter in the Service Department. Kevin asked that I bring the vehicle in, and even offered a rental vehicle while ours was being worked on. Once in the service department, I talked to Kevin, Mitchell, and Kyle, who solved the issue in a matter of just over an hour. All in all, great experience, great follow through, and I would highly recommend the dealership and the crew I worked with! More

Mr. Brooks and Jay Wilson are "No xx" people. My purchase experience (mostly on the phone) was quick. I would recommend them to everyone. Shantel was awesome. She helped me add all the required apps for the experience (mostly on the phone) was quick. I would recommend them to everyone. Shantel was awesome. She helped me add all the required apps for the truck and reviewed all the features of the truck. More

Great staff. Good location. We enjoyed the purchasing process. What impressed me most was how quickly we were able to complete the purchase. Jay and Shantell were especially great to work with. process. What impressed me most was how quickly we were able to complete the purchase. Jay and Shantell were especially great to work with. More

Awesome staff and awesome service! My car purchase was extremely smooth and Murphy took care of me! Thank you so much for the awesome experience! thanks extremely smooth and Murphy took care of me! Thank you so much for the awesome experience! thanks More

I had a good experince with everyone i worked from my salesman LD to Jay and shantell. all of them were easy to work with, knowledgeable and professional salesman LD to Jay and shantell. all of them were easy to work with, knowledgeable and professional More

If you go to uptown look for Gregory Foster. He's an absolutely great finance manager. He got us on the truck we wanted and out the door with a quickness. I'm sure we frustrated the man to death but he absolutely great finance manager. He got us on the truck we wanted and out the door with a quickness. I'm sure we frustrated the man to death but he never quit smiling and kept working until we came to the Crossroads. We'll see if service is as good. Of course it's a Ram so I'm sure we'll never have a problem with it...lol. Great guy, great experience. Thank you More

Honest, Professional, Knowledgeable, Competitive, Personal. Such a refreshing dealership in this age of upsell, poor product knowledge and lack of customer service. Everyone involved in the sale in Personal. Such a refreshing dealership in this age of upsell, poor product knowledge and lack of customer service. Everyone involved in the sale including those that were just a member of the Uptown family were friendly and welcoming. Thank you for your dedicated service to your customers. More

I had a great experience at Uptown.Everyone treated me like family.I got the vehicle I want am I am very pleased with the choice of vehicle that I purchased. like family.I got the vehicle I want am I am very pleased with the choice of vehicle that I purchased. More

Jose and Troy did a wonderful job of making the buying process simple and stress free. Their focus on customer service is clear. Excellent experience! process simple and stress free. Their focus on customer service is clear. Excellent experience! More