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Park Cities Chrysler Dodge Jeep Ram Fiat

Dallas, TX

3.6
544 Reviews

2800 W Mockingbird Ln

Dallas, TX

75235

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Showing 544 reviews

June 11, 2021

I experienced Fast friendly service I would return for future car shopping. If anyone is looking to purchase a car I would send them here first More

by jaskenn4913
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dirk Sauerwein, Troy Craft, Miles Joslin, Shantel Davis
Jun 11, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for this review! We are happy to hear that you experienced fast and friendly customer service. We hope you enjoy your new ride and hope to see you again soon! Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

June 08, 2021

I had a fabulous experience with Uptown Chrysler Dodge starting with my salesman Hector Sansore, who helped me with the entire process. I live in Fort Worth and was happy to make the drive to get the Do More

by chris.hutchins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dirk Sauerwein, Shantel Davis, Hector Sansores
Jun 09, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Chris- Thank you for this review! We are so happy to hear that you had such a great experience while purchasing your vehicle here and that Hector was able to help you throughout the entire process. The Dodge Challenger R/T Scat Pack Black on Black is an AWESOME car! Enjoy your new ride and we hope to see you again soon. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

June 04, 2021

Quick process! Not real happy no warranty at all, but that's the danger of used here. Wish I had tested brakes better, need work. More

by sumerianwolf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Mendez
Jun 04, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for your review and we're glad that you enjoyed the quick buying process. Please know that every vehicle we sell goes through a 152 point inspection during our reconditioning process. Additionally, every vehicle must pass a state inspection before it is allowed to be made available for sale. We appreciate your business. Will Carter General Manager UPTOWN Brand of Dealerships

Jun 04, 2021 -

sumerianwolf responded

Well the front shakes when I brake and it's slow to stop. But I did enjoy working with the guys in Bedford.

June 04, 2021

Michael Brooks did an amazing job through the whole process. I live 2.5 hours away and he had everything done by the time I arrived at the dealership! The service in all aspects was amazing! I have More

by dharned
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brooks, Dirk Sauerwein, Troy Craft, Shantel Davis
Jun 07, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for this review! We are happy to hear that Mr. Brooks did an amazing job throughout the entire process. We feel very honored that you drove over 2 hours to our location to purchase your next vehicle and we're glad to hear that the trip was well worth it! Enjoy your new ride, you deserve it! Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

June 03, 2021

The fact my transmission went out within less than a week of having the car. Ryan and Kyle in service took care of me! Thanks Thanks for reaching out! Ryan Zello needs to be Lead service advisor or Mana More

by hustletojesus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk Sauerwein, Andre' Moore, Miles Joslin, Ryan Zello, Jay Wilson
Jun 04, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thanks for the positive review of your experience here at UPTOWN CDJR. We appreciate your patience and trust as we worked to resolve the issue, and in doing so we appreciate your recognition that we stood behind our word to made things right. At UPTOWN we live our mission; to act with integrity, to be accountable and to provide exceptional customer service. Andre Moore Owner UPTOWN Chrysler Dodge Jeep Ram FIAT

Jun 04, 2021 -

hustletojesus responded

Thanks for reaching out! Ryan Zello needs to be Lead service advisor or Manager he is the best! Give this man a raise or promotion. 1 out of 10 I give him a 20 if you know what I mean. Thanks again Ryan🙏🏾

June 02, 2021

Glad to be driving. Everything met my requirements. Took a little longer than wanted, but it was well worth the wait. Thanks so much Uptown! More

by LADAWNTYLR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ
Jun 03, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for this review! We are so happy to hear that everything met your requirements and that the wait was well worth it! Enjoy your new ride. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

June 02, 2021

Michael Brooks was excellent, he was quick to text or call me back. Very informative, and kept me up to date on the vehicle I was purchasing online and out of state. More

by navarroamy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brooks, Mike Mata
Jun 03, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for leaving us this review! We are happy to hear that Mr. Brooks was excellent and kept you up to date on the vehicle you purchased online. We appreciate your business and hope you enjoy the new ride. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

June 02, 2021

I want to thank Michael Brooks who is a amazing sales person hook me up, Debra and Funny Jay Wilson. You guys thank you for your service More

by TeeFergi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brooks, Mike Mata, Shantel Davis, Jay Wilson, Debra Dager, Richard Ferguson
Jun 03, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thanks for this positive review! We are happy to hear that Michael Brooks was of great help along with Debra and Jay Wilson! We really are so blessed with the best team here at UPTOWN. We appreciate your business. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

June 01, 2021

The Best Experience Ever!! Very happy with our New Jeep Grand Cherokee!! Sales and Finance did an Excellent Job!! Time to schedule a road trip! More

by VRCHALL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Carter, Dirk Sauerwein, Andre' Moore, Shantel Davis
Jun 02, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for this review! We are happy to hear that this was your best experience ever! A Jeep Grand Cherokee is a perfect vehicle for a road trip this summer! Enjoy your new ride. Andre Moore Owner UPTOWN Chrysler Dodge Jeep Ram FIAT

June 01, 2021

My son and I drove three and a half hours to buy a new charger from UPTOWN. We enjoyed our experience and plan to call on them again in future business. More

by bloomersooner2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brooks, Mike Mata, Shantel Davis
Jun 02, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for this review! We feel honored that you drove all that way to buy a car from us! We really appreciate your business and hope you enjoy your new ride. Please be sure to check out our website for coupons on ways to save! Andre Moore Owner UPTOWN Chrysler Dodge Jeep Ram FIAT

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