Park Cities Chrysler Dodge Jeep Ram Fiat
Dallas, TX
Filter Reviews by Keyword
By Type
Showing 544 reviews
Excellent service Murphy did good on selling us the truck we where looking for. Also the financing department was awesome 👏 we love our new truck we where looking for. Also the financing department was awesome 👏 we love our new truck More
I had such an amazing experience at Uptown and working with Miles! He really understood what I was looking for and made sure my satisfaction was his number one priority. He will always have me business mo with Miles! He really understood what I was looking for and made sure my satisfaction was his number one priority. He will always have me business moving forward More
Immediately off the bat, felt extremely disrespected because we had a time set up with Miles (multiple texts and phone call) that he knew that I was coming to look at the exact car/model/trim level i kn because we had a time set up with Miles (multiple texts and phone call) that he knew that I was coming to look at the exact car/model/trim level i knew I wanted, I did not even want to browse. Told me to text him when I arrived. And I did. We walk in and he is with another family, he hands us off to a newer guy to show us the car and "talk numbers". It was a terrible experience. The newer salesperson didn't know some of the answers to my questions, it got confusing and so eventually we ended up at the desk with Miles. He did not make respectful eye contact, kept looking at my boyfriend who had actually no input or say into my final decision because I was the one purchasing the vehicle, at one point he start boasting about how he sells 35-40 cars off the lot a month (brought it up a few times actually), he quoted me the wrong number and asked me to sign a piece of scribbled on paper to go talk to his manager for a deal, I corrected him with the exact sales price to the dollar and he came back with "oh yeah you're right". mind you it was over $1,500 different price. At one point he took my ID I think to make a copy, instead of handing it back to me he tossed it across the desk to me. I did not feel respected, I did not feel like he was answering my questions honestly from the very beginning. He kept digging for information on my current vehicle that I was turning into CarMax, finally I gave him the info and he gave me false information about my trade in , trying to convince me to trade in with them instead. I was adamant about needing to go to the bank to finalize everything for my downpayment. He was just as adamant about saying I didn't need to put that much as a downpayment. I am 1000x times thankful I chose a different dealership, a different salesperson, and I got the same exact make/model and trim plus some extra packages for a better price. Will never, ever go back there again, nor would I ever recommend miles. He does seem like a perfect fit for someone who doesn't really know much about buying a car, he will take perfect advantage of the situation. More
I was pleasantly surprised on how easy the entire process was. From the negotiation with the sales team to the finance it was extremely relaxing and upfront experience. was. From the negotiation with the sales team to the finance it was extremely relaxing and upfront experience. More
So happy to say that I get all of my cars with Miles Joslin! He’s a phenomenal man at his craft and will always help navigate through the whole process. Joslin! He’s a phenomenal man at his craft and will always help navigate through the whole process. More
Convenient, friendly staff, good customer service, helpful, reliable service, Convenient, friendly staff, good customer service, helpful, reliable service, Convenient, friendly staff, good customer helpful, reliable service, Convenient, friendly staff, good customer service, helpful, reliable service, Convenient, friendly staff, good customer service, helpful, reliable service, Convenient, friendly staff, good customer service, helpful, reliable service, More
Uptown CDJRF made the process of purchasing a new car very easy. Murphy was quite helpful and explained everything clearly. He helped me to buy the car I wanted and everyone else at the dealership were v very easy. Murphy was quite helpful and explained everything clearly. He helped me to buy the car I wanted and everyone else at the dealership were very professional as well. More
Greg and Christian were the beat salesmen to work with. They went way and beyond to help me out on qualifying for a car. Thank you so much to the both of them. They went way and beyond to help me out on qualifying for a car. Thank you so much to the both of them. More