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Park Cities Chrysler Dodge Jeep Ram Fiat

Dallas, TX

3.6
544 Reviews

2800 W Mockingbird Ln

Dallas, TX

75235

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Showing 544 reviews

September 25, 2021

Excellent customer service awesome sales guy. He was hands on and had very good communication skills More

by latonyamilliner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasiah Hawkins
Sep 27, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for this review! We're so glad to hear that your sales guy was awesome and that he had excellent communication skills. We really appreciate your business and hope to see you again soon. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

September 24, 2021

Great service and people who care enough to take a minute to get you the best deal. Very friendly and knowledgeable people that earn their ratings. Would recommend and I will be giving them my business in th More

by Hlofland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Wilson
Sep 27, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for this review! We're glad to hear that our team provided great service and that we were able to get you the best deal! We greatly appreciate your business and hope to see you again soon. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

September 24, 2021

Great experience! Very friendly and very transparent about the entire experience. Everything was very straightforward and the process was made so much easier. Definitely recommending this place and the More

by esmeraldajis2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brooks, Jay Wilson
Sep 27, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for this review! We're glad to hear that our team was great and that it made the process so much easier when you visited us! All of our team members go above and beyond for their clients! We greatly appreciate your business. Andre Moore Owner UPTOWN Chrysler Dodge Jeep Ram FIAT

September 09, 2021

My salesman was top notch.. Went way over the top in service. Have recommended him to friends. He is a keeper, It was a pleasant experience. More

by jimmyekayebassett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee
Sep 09, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for this review. We're glad to hear that your salesman went above and beyond in helping you purchase your next vehicle. We hope you enjoy your new ride and are looking forward to seeing you in the future! Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

September 08, 2021

Jabrion was amazing from start to finish! Very professional and friendly! Made buying my first Jeep the best! He kept me informed every step of the way while waiting on my new car to shipped and d More

by adriana_ahhs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dirk Sauerwein, Jibran Martinez
Sep 09, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for this review! We're glad to hear that Jibran was amazing from start to finish and that he made buying your first Jeep a very memorable experience! We will be sure to let him know of your kind words. We hope you enjoy your new Jeep! Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

September 03, 2021

Great experience from everyone I came in contact with! They had what I wanted and made it happen! I highly recommend this dealership to everyone looking! More

by ConardM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brooks, Mike Mata, Shantel Davis
Sep 07, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for this review! We're glad to hear that you had a great experience with everyone you came in contact with and that we had what you were looking for! We appreciate your business and hope to see you again soon. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

August 31, 2021

Idk what happened by I walked out of there with a worse deal then I went in with and not the car I wanted. Played! More

by austin.hornbeck
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dirk Sauerwein, Miles Joslin
Sep 08, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Austin, We know you came in on a Wrangler, but based on what the banks allowed you to borrow we could only get you into a Renegade. We do not make the lending decisions, those decisions are made by banks based on credit level, down payment, term and amount borrowed. Understanding this, we would appreciate if you would please reconsidered your review of UPTOWN CDJR, Thank you, Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

August 31, 2021

Just got the car last Wednesday it’s already in the shop no loaner car I’ve already missed 2 days of work definitely not good business More

by doshis74
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
Sep 08, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Our apologies but we cannot locate your customer records by your username on this review. We would be glad to help resolve your issue and concerns and we only need to learn more. Please contact me at kshutter at uptowncdjr.com Thank you, Kevin Shutter Service and Parts Director UPTOWN Chrysler Dodge Jeep Ram FIAT

August 31, 2021

An outstanding service team and exceptional experience buying our new Ram Rebel. Friendly, understanding and proactive. Highly recommend Uptown! Worked over the phone to secure communication and ensured a More

by DR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dirk Sauerwein, Miles Joslin, Shantel Davis, Jay Wilson, Matt Luz
Sep 01, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for this review. We are so glad to hear that our team was welcoming and friendly when you visited us. We're glad to hear that Miles worked over the phone with you before your 3 hour drive to ensure that all information was given to you and that Jay in our finance department was straight forward. We will be sure to let our team members know of your kind words! Thank you for trusting Uptown CDJR to help get you in the next vehicle you wanted. Enjoy your ride! Andre Moore Owner UPTOWN Chrysler Dodge Jeep Ram FIAT

August 31, 2021

Miles went above and beyond to make sure my needs were satisfied. I wanted a very unique Cherokee and he delivered in all ways. Miles has earned my business from here on. Thanks once again. More

by DrSus
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miles Joslin
Sep 01, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for this review! We're glad to hear that Miles went above and beyond to make sure your needs were satisfied and that you were able to find your Jeep Cherokee here at Uptown! We will be sure to let him know of your kind words. We appreciate your business and hope to see you again soon. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

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