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Park Cities Chrysler Dodge Jeep Ram Fiat

Dallas, TX

3.6
544 Reviews

2800 W Mockingbird Ln

Dallas, TX

75235

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Showing 544 reviews

November 09, 2021

This was the most simplest purchase ever, I will highly recommend this dealership. Miles was very professional and very helpful. More

by rdeluna0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Joslin
Nov 10, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave us this positive review! We're really glad to hear that this was the simplest purchased and that you found Mr. Joslin to be helpful and very professional! We appreciate your business and hope you enjoy your new ride! Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

November 07, 2021

Disappointed that myself and daughter wanted to purchase vehicles and they weren’t willing to work with us. They do not accept outside financing- which is fine, as they stated they would be comparable in pr More

by SLO
Recommend Dealer
No
Employees Worked With
Will Houston`, Sam LeCates
Nov 07, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

At UPTOWN Chrysler Dodge Jeep Ram FIAT we do not make market adjustments, add surcharges, or upcharges. And, we do not add items to the vehicle's addendum (items that dealerships add to the vehicle to increase the price to you, but that you do not necessarily want or need). In this unprecedented time with inventory levels at historically all-time lows, the laws of supply and demand are driving up the prices of available vehicles. However, unlike other dealerships we are not charging over MSRP and are not making adds to the vehicle's addendum. All customers have choice of whether they pay sticker or pay $5,000 to $10,000 over sticker as other dealers are asking. We feel our deal is fair for the current market conditions, and in understanding this, hopefully you will too. Andre Moore Owner and Dealer Principal UPTOWN Chrysler Dodge Jeep Ram FIAT

Nov 08, 2021 -

SLO responded

Thank you.

November 05, 2021

I would refer this dealership to my friends and excellent service. Everyone was polite.love the service More

by CASTILLE.PAULETTE1959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Breaud
Nov 08, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave us this positive review. We're really glad that you found our team to be polite and that you enjoyed the service we provided to you. We appreciate the kind words and hope to see you again soon. Kevin Shutter Service and Parts Director UPTOWN Chrysler Dodge Jeep Ram FIAT

November 02, 2021

Was pretty good over all but was pushy to get a truck and wanted high payment than I wanted and kept pushing for more amount a month than I wanted to pay I almost walked out couple times But over all was More

by TXDARTER69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian hall
October 26, 2021

Absolute terrible experience at this dealership. I am in the market for a Jeep Wrangler and found one online at this location. I called the dealership line and was transferred to Miles, who confirmed that t More

by Didier C
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lawrence Breaud
Nov 30, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

We are sure that this was extremely disappointing and emotional since this purchase was to celebrate your wife's new job. And yes, we made an honest mistake and we apologize for that. Miles certainly would not have wasted your time or his if he knew the vehicle had already been sold. We can always look for a trade for a similar Jeep Wrangler if you'd still be interested. Please let us know how we can make this up to you and your wife. Thank you, Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram

October 22, 2021

They kept the price inbetween what i asked for and for that i am thankful. More

by chrfoxx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Zello, Jay Wilson, Hector Sansores, Chris Pittman, Abel Vasquez
Oct 25, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave us this review. We're glad to hear that our team was able to find you a new vehicle within the price you were looking for. We appreciate your business and hope to see you again soon! Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

October 21, 2021

I had a great time, everyone was so nice and Brooks is a Rock Star along with Will, you guys made it all great thanks again for doing what you do with pride. Robert Carlile More

by ROBERT.CARLILE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brooks, Mike Mata, Will Houston`
Oct 22, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave us this review! We're glad to hear that you enjoyed your visit. We will be sure to let our team members know of your kind words. We greatly appreciate your business and hope to see you again soon. Andre Moore General Manager Uptown CDJR

October 16, 2021

Just looking around with the help if Darris Bailey. He was very professional and knowledgeable. Thanks Darris, I'll be back!! More

by dizziecakes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darris "Dizzie" Bailey
Oct 18, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave us this review. We're glad that Me. Bailey was professional, knowledgeable and he was able to assist you. We're looking forward to your next visit! Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

October 16, 2021

Darris was very professional and was able to assist in the selection of a car for my daughter. He put both of us at ease and the financial transaction was awesome!!! Will use him again for my car purch More

by Steph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darris "Dizzie" Bailey
Oct 18, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for these kind words, Stephanie. We're glad that Darris was able to assist you in the selection of our inventory to help your daughter purchase her vehicle! We're glad to hear you had an awesome experience. We appreciate your business and hope to see you again. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

October 15, 2021

My salesman Tommy Hunter was fantastic. He went above and beyond to help me find a vehicle. Everyone at the dealership was courteous and helpful. More

by carolyn.halton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Wilson, Tommy Hunter
Oct 18, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for this review! We're glad to hear that your salesman went above and beyond to help find you your next vehicle! We appreciate your business and hope you enjoy your new ride. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

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