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Park Cities Chrysler Dodge Jeep Ram Fiat

Dallas, TX

3.6
544 Reviews

2800 W Mockingbird Ln

Dallas, TX

75235

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Showing 544 reviews

December 08, 2021

Professional and got the job done and even drove it half way to me! Tj was great go see him! More

by marhracain21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tavaris "TJ" Johnson
Dec 08, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thanks! We love to hear great experiences from our customers and we're glad to see that we were able to get the job done right the first time and meet you halfway! We will be sure to let TJ know of your kind words and thanks for recommending people to see him in service! Kevin Shutter Service and Parts Director UPTOWN Chrysler Dodge Jeep Ram FIAT

December 07, 2021

It was easy and fast to process everything and get my car. And the service department it’s really helpful!!! More

by aarloc2177
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Wilson, Darris "Dizzie" Bailey
Dec 08, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave us this review! We're glad to hear that the process was fast and easy to get your vehicle serviced and that our Service Department was super helpful! We appreciate your business and are looking forward to seeing you again. Kevin Shutter Service and Parts Director UPTOWN Chrysler Dodge Jeep Ram FIAT

December 02, 2021

Tommy Hunter our salesman was absolutely amazing. I definitely recommend this dealership, We are from out of state and the approval process was super easy. Everyone was so nice, professional, and the c More

by Delaney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shantel Davis, Tommy Hunter
Dec 03, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Delaney, thank you for taking the time to leave us this review and to highlight your salesman, Tommy. We're glad to hear that he was amazing and that you would recommend our dealership to future clients. We will be sure to let our team know that you found them nice and professional! We hope you enjoy your new ride. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

November 30, 2021

Andre More made sure that my purchasing experience was as good as it could possibly get. Even though he is the owner of the dealership, he was happy to lead from the front and make sure I got what I wanted, More

by Geoff K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy Ailara, Andre' Moore, Abel Vasquez
Dec 03, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Geoff, thank you for taking the time to leave us this review and for highlighting our Owner, Andre More. We're very pleased to hear that he ensured your purchasing experience was nothing but excellent and that in the end, you left feeling satisfied. Mr. Moore likes to connect with as many people as he can when they visit us so we're glad he left that impact on you. We are so glad you enjoyed your experience and hope you enjoy your new vehicle! Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

November 28, 2021

Everything went smoothly. Everyone was very friendly and attended. Upfront and direct appreciate the way they worked with us. More

by ItzelP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony "Taco" Mendez, Bernardo Aguayo
Nov 30, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

We're very glad to hear that everything went smoothly and that our entire team was friendly to you during your visit! We appreciate you taking the tine to leave us this positive review and we hope to see you again soon! Andre Moore Owner UPTOWN Chrysler Dodge Jeep Ram FIAT

November 22, 2021

Kevin save the day I couldn’t be more thankful he was also very patient with me et my frustration, responding on his day off ,after a mistake from the mechanic technician, first thing on Monday morning More

by Soph
Recommend Dealer
Yes
Employees Worked With
Kevin Shutter
Nov 30, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for this review. We're glad that Kevin was able to save the day. We want to apologize again for the mistake on behalf if the mechanic and we really do appreciate you being so understanding and that we were able to correct the problem! Kevin Shutter Service and Parts Director UPTOWN Chrysler Dodge Jeep Ram FIAT

November 21, 2021

Had requested to go look at a car this Saturday on a Monday. Get ready to drive all the way from Austin to Dallas to get told the car got sold as I was 30 mins away from the dealer Salesperson I work More

by 512MK7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Murphy Ailara , Hector Sansores
Nov 30, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

In this unprecedented time of low inventory and high demand for vehicles, the inventory on our lot is turning over very quickly. We notified you as soon as we knew and do certainty apologize for any inconvenience. Unfortunately, without a deposit we cannot hold vehicles. If you might still be interested in a certain vehicle or price range, we can have Hector research this for you. Just let us know. Thank you, Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

November 20, 2021

The service was excellent. Salesman Mr. Ailara Murphy was very helpful and informative regarding the Jeep I looking to purchase (Jeep 4x2, 2021), owner Andre Moore runs a professional dealership with a wonde More

by melodygarrett1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ailara Murphy (Sales Dept.), Andre' Moore, Shantel Davis, Jay Wilson
Nov 30, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave us this positive, detailed review about your experience here! We're glad to hear that your salesman, Mr, Murphy was very helpful and informative regarding the new vehicle you wanted to purchase. Mr. Moore has instilled a hard, kind work ethic on our team and we're really glad it shows! We will be sure to let Ms. Davis and Mr. Wilson know of your kind words. We sincerely appreciate your business and hope to see you again. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

November 17, 2021

Sales person and sales manager worked extra hard to make the deal happen. Great dealership. More

by craiglreese
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shantel Davis, Will Houston`, Hector Sansores, Abel Vasquez
Nov 18, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave us this review! We are really glad to hear that our sales team worked extra hard to make the deal happen and that you were able to drive away in the vehicle you came in for. We appreciate your business and hope you enjoy your new ride! Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

November 14, 2021

Jay was very helpful and funny guy. He helped me understand everything. Would recommend him to a friend. Thanks More

by Rubenlavadenz8
Recommend Dealer
Yes
Employees Worked With
Michael Brooks, Jay Wilson
Nov 15, 2021 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for leaving us this review. We're glad to hear that Jay was super helpful and that he made sure you understood everything! We appreciate your business and hope to see you again soon. Andre Moore Owner UPTOWN Chrysler Dodge Jeep Ram FIAT

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