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Park Cities Chrysler Dodge Jeep Ram Fiat
Dallas, TX
544 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 544 reviews
September 27, 2023
Parts department was absolutely amazing! ! Jose Garcia is an asset to not only the Parts department but to the entire PCCDJRF Dealership! He was professional and extremely helpful. He went ou ! Jose Garcia is an asset to not only the Parts department but to the entire PCCDJRF Dealership! He was professional and extremely helpful. He went out of his way to get me a part for my Fiat that I could not get in Arizona. Wish more employees could be like him! He is a total leader of customer service! Thanks again Jose!! More
by ettezilg1
Employees Worked With
Jose Garcia
September 18, 2023
This has been the worst buying experience of my life, STAY AWAY!!! My temporary tag expires in two weeks and just found out that the paperwork has not even been filed with the county. I bought when it w STAY AWAY!!! My temporary tag expires in two weeks and just found out that the paperwork has not even been filed with the county. I bought when it was Uptown and now am told that Park Cities can't help me in anyway. More
by Service
Employees Worked With
Ryan Lantz, Ahmad Caldwell
August 19, 2023
I have texted James multiple times with no resolution. . I was sold a truck ,a Dodge RAM 2022 classic , with only a little over 8,000 miles. #1 , I trusted my sales person when he told me it was a V8 Hem . I was sold a truck ,a Dodge RAM 2022 classic , with only a little over 8,000 miles. #1 , I trusted my sales person when he told me it was a V8 Hemi. It is not so now I cannot tow the camper I wanted as the max towable weight on a v6 isn’t nearly capable of as much. I feel he just wanted a sale and misled me. ( I realized it wasn’t a Hemi when I got home and popped the hood) #2- the spare tire under the bed of the truck is bald. I texted about this asking to come in and for a replacement. He asked for pics which i sent . I hear nothing back. Terrible service! A truck this new should NOT have a bald tire as a spare?!?? I feel as soon as they made the sale they didn’t care anymore about me as a customer. More
by mdishman08
Verified CustomerEmployees Worked With
Lavarr King, James Marshall
August 04, 2023
The experience with Uptown was great. Jaylon was an awesome salesman and had great customer service. He took care of my needs from the start and got me in the SUV I wanted. I truly recomm Jaylon was an awesome salesman and had great customer service. He took care of my needs from the start and got me in the SUV I wanted. I truly recommend Uptown for your next vehicle purchase. More
by Lavarr402
Employees Worked With
Jaylon Smith
August 03, 2023
Great experience. Helpful, thoughtful and no pressure. In and out fairly quick and wirh a good deal on trade in and new jeep Helpful, thoughtful and no pressure. In and out fairly quick and wirh a good deal on trade in and new jeep More
by paul.e.perris
Employees Worked With
Ahmad Caldwell
June 30, 2023
I’m loathe to have to report such bad news, but this dealership — and Chrysler in general … especially it’s home office — is horrible. Just about every aspect of the process of me buying my leased car dealership — and Chrysler in general … especially it’s home office — is horrible. Just about every aspect of the process of me buying my leased car was screwed up. They (home office) tried to charge me market price for it, not the value stated in my lease. The dealership forgot to take off my old plates and give me hew ones and I had ti remind them. Other stuff happened too. On top of it all, the Chrysler home office called me 3 weeks after I had bought the car … past the time the lease had expired … trying to collect on my debt to them and get me to return the car. I told them I had already bought it. They told they had not received the payoff yet from the dealership! The guy I dealt with was rude to me and I eventually just had to hang up on him. Chrysler in general is a circus. More
by WMCOX
Employees Worked With
James Marshall
