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Park Cities Chrysler Dodge Jeep Ram Fiat

Dallas, TX

3.6
544 Reviews

2800 W Mockingbird Ln

Dallas, TX

75235

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Showing 544 reviews

January 22, 2022

It took about 2 weeks ,but they got me in the exact car I wanted .Christian Rocks!!!! More

by ELECTRIKMAN214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian, Michael Brooks, Will Carter, Lawrence Breaud , Shantel Davis, Jon Huynh, Tavaris "TJ" Johnson, Richard Ferguson, Darris "Dizzie" Bailey, Derrick Davis, Jose Bustamante
Jan 24, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you! We do apologize for the longer than expected time but we do appreciate that you were patient and, in the end, you got the vehicle you wanted! We hope the wait was worth it and that you enjoy your new ride! Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

January 21, 2022

This dealer ship is fast reliable and very perfessional.i walked in and with no good credit they found a way to put me in a vehicle and I'm very thankful for there support and perfession if you have any doub More

by TW7907902
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brooks
Jan 24, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave us this positive review. We're really glad to hear that you had such a great experience with us and that you found our dealership to be fast and professional! We work with everyone and we were glad that we got you into a vehicle of your choice given the circumstances! We don't stop our work until the customer is 100% satisfied. We hope you enjoy your new ride and do hope to see you in the future! Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

January 20, 2022

It was a great experience working with Christan, Mikey and Joey to help my daughter Kristi and I in purchasing a vehicle More

by KTAPPLEWHITE.KAT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hall, Mike White
Jan 21, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you! We're glad to hear that those people helped you and your daughter in purchasing your next vehicle. We will be sure to let those 3 know of your kind words. We hope you enjoy your new ride!! Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

January 18, 2022

Great customer service, delivered on everything they promised, have already recommended them to family and friends. More

by Terry.Murdock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mata, Miles Joslin, Shantel Davis
Jan 20, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thanks! We're glad to hear that our team provided great customer service and that they delivered everything they promise. We appreciate your business. Andre Moore Owner UPTOWN Chrysler Dodge Jeep Ram FIAT

January 17, 2022

Great for sale and financing. Took being persistent to get vehicle knowledge needed for operation of key vehicle electronic details and functions. Will still need additional support. More

by brownieles1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
L.D. Upton, Mike Mata, Shantel Davis, Jay Wilson
Jan 20, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you! We're so glad to hear that you had such a great experience with us and that we were able to get you the vehicle you wanted. Please contact us directly so we're able to help you with your additional support. Andre Moore Owner UPTOWN Chrysler Dodge Jeep Ram FIAT

January 14, 2022

Very Friendly! Very Professional! Uptown CDJ has been the best experience with a dealership that I have ever had! I highly recommend them! Sales rep answered all of my questions and was actually a step ahead More

by Longapp85
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mata, Miles Joslin
Jan 17, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thanks! We're so glad to hear that our team is always friendly and professional while during your visit. Our Sales team goes above and beyond for you to give you the best experience and beat deal! We hope you enjoy your new ride. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

January 13, 2022

My wife and I were in the dealership on 12/31. We bought a used Elantra Gt. Mike was friendly and Christian was able to get is financed. The problem is this. We still do not have the car. They sold me a car More

by PMORGAN592
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Brooks
Jan 14, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Mr. Morgan, We understand the excitement of buying a new car and the desire to be in it right away. Rest assured that we are busy making the repairs that we promised to help ensure you have an excellent customer experience and years of safe driving. Right now the parts are on order and we will continue to update you as we learn more. Know and trust that our goal is your satisfaction. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

Jan 14, 2022 -

PMORGAN592 responded

Mr Carter Yes we were excited to get a better vehicle, but we didn't expect to have to wait SEVERAL WEEKS to take possession of it. We are having a hard time is why you sold us a car that needed repairs. That's all in the past we are just going to have to wait. If we only knew then what we know now, it would be different.

Jan 21, 2022 -

PMORGAN592 responded

3 weeks and NO Car!!!!! How much longer. Tired of waiting

January 11, 2022

Brooks, the salesman was awesome!! Probably the best I’ve ever had! Quick, honest, upfront and easy to talk to. More

by wendling.dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brooks, Mike Mata, Jay Wilson
Jan 12, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thanks! We're glad to hear that Michael Brooks was awesome and that he was quick honest and most importantly, easy to talk to. We know the car buying process can be stressful so we're glad to see you left feeling completely satisfied. We hope to see you again soon. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

January 11, 2022

What a refreshing experience working with professional, helpful sales staff that has a servant approach to customer service. My vehicle was exactly as advertised and the purchase was smooth and effortless More

by borc013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
L.D. Upton, Bernardo Aguayo, Darris "Dizzie" Bailey, Abel Vasquez
Jan 12, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you! Firstly, we're glad to hear that this experience was nothing but amazing and that you found our staff to be friendly and professional. Secondly, what you see is what you get! We don't hide anything and we are always upfront and transparent about our vehicles so we are glad to see you got exactly what you were looking for. We will be sure to let our team know of your kind words. We appreciate your business and hope to see you again soon. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

January 07, 2022

Great people and well worth the drive I saved more coming there from out of state More

by jakeeverett1992
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brooks, Mike Mata
Jan 10, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you! We're glad to see that you saved more money by coming to our dealership even though the drive was a bit longer! Thats some serious dedication. We appreciate your business. Andre Moore Owner UPTOWN Chrysler Dodge Jeep Ram FIAT

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