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Park Cities Chrysler Dodge Jeep Ram Fiat

Dallas, TX

3.6
544 Reviews

2800 W Mockingbird Ln

Dallas, TX

75235

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Showing 544 reviews

April 11, 2022

Had the best experience here! They helped me order the exact car I wanted & made the whole experience easy & enjoyable More

by sydnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
larry upton, Jay Wilson
Apr 12, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Hi Sydnie, Thank you so much for your thoughtful review! I am so glad to hear you had a 5-star experience with us and am glad our team made your experience easy and enjoyable. That is so great to hear. Thank you for choosing UPTOWN and we hope you come see us again soon! Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

April 10, 2022

This dealership is the best I walked in knowing the car I wanted and walked out with my car this is the best car place to get a car even though bad situations great customer service I appreciate this company More

by LILTAY1991
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shantel Davis, Steven Lewis
Apr 12, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Hello, Thank you so much for this 5-star review! I am so pleased to hear you had the best experience with our team! Thank you for choosing us and referring us to friends! We are so grateful for great customers like you and hope you come see us again soon. Congrats on your new car! Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram

April 07, 2022

Miles Joslin is outstanding. A true honest sales professional. Jay Wilson is excellent with financial options More

by dwsummers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Wilson
Apr 07, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Hello, I am so glad to hear you had a 5-star experience with us! Thank you so much for taking the time to review and for your business. I am glad to hear that Miles and Jay were a great help to you and that they each provided excellent service to you. They are both great members of our team and we are happy to have them. We appreciate great customers like you and hope you come back and see us! Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

April 06, 2022

The whole experience was smooth and easy thanks to the great customer service the staff gave. More

by aalvarez6290
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Bustamante, Abel Vasquez
Apr 07, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Hello, I am so pleased to hear you had a 5-Star experience with our business and team. Thank you for taking the time to write us a review as your feedback about our team and service helps us to make sure we are providing our customers with the best service possible! Thank you for your business and I hope you come back and see us soon! Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

April 06, 2022

Well these Texas boys down here sure do know how to deal in cars! No xx or games! More

by Myscreenname
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Carter, Mike Mata, Miles Joslin, Jay Wilson
Apr 07, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to write this review as your feedback is always appreciated! I am so pleased to hear that you had a 5-star experience with our team and that we were able to leave you with a great impression of our business and our state! We appreciate you and your business. Thanks for choosing us! Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

April 06, 2022

Brooks is a great salesman! I ordered a 2022 Ram Rebel from him and the dealership, and the process was a amazing. Got what I wanted and love the truck! Thank you once again! More

by hws1995
Recommend Dealer
Yes
Employees Worked With
Michael Brooks
Apr 07, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Hello, I am so glad to hear you had a 5-star experience with our team! Thank you so much for taking the time to review and for your business. I am so pleased to hear that Brooks was a great help to you and that he was of great service to you. We appreciate great your business with us and congratulations on your new truck! Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

April 05, 2022

Murphy was great. Explained to me what my options were and was straightforward. Went above and beyond. More

by juanrangel8433
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy. Salesperson
Apr 05, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Hey Juan, I am so glad to hear you had a 5-star experience with us! Thank you so much for taking the time to write a review and for your business with us. I am glad to hear that Murphy was a great help to you and that he went above and beyond in his service to you. We appreciate great customers like you and hope you will come back and see us! Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

April 03, 2022

Everyone I talked to at the dealership lord to me, They lied about the bank that approved me, they didn’t disclose some of the documents will I was signing the papers. The sales man was rude and tried to More

by GISELLE.BRISCOE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Virgil Owens
Apr 06, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for the opportunity to address your situation. We do not make decisions on what the banks will loan, this is something that is based solely on your credit history. We did present a vehicle that would meet your qualifications, and we apologize if this did not meet your expectations. We will gladly sell you any vehicle that your or our our funders find appropriate. Our sincere apologies for any misunderstandings. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram

Apr 07, 2022 -

GISELLE.BRISCOE responded

Obviously you didn’t read my review. My concerns were the constant lies, but I digress. Customers will see for themselves.

April 02, 2022

They didn’t try to up sell or make us get extra add ons we didn’t want (like special break lights that flashed or Tinted windows that weren’t much different then factory) They were true to their word and More

by emilyhop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brooks, Andre' Moore, Mike Mata, Shantel Davis, Jay Wilson, Tony "Taco" Mendez
Apr 04, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Hi Emily, Thank you for your positive review of your experience here at UPTOWN, and for recognizing Tony, Shantel and Jay for making your experience exceptional. Our team works hard to provide a professional and proficient experience, and we are grateful when we get feedback confirming our efforts. We appreciate your business and hope you will come back again! Thank you, Will Carter General Manager

March 31, 2022

The dealership is a very professional and friendly atmosphere. Mr.Brooks is amazing. He is caring and he works to get you what you want. I’m grateful to experience such smooth transaction within purch More

by MS.ELLIS96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brooks, Andre' Moore, Will Houston`
Apr 01, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Ms. Ellis, Thank you for your 5-star review and for your kind words. We are pleased to learn that Michael provided an exceptional experience here at UPTOWN. We appreciate knowing that he provided you with helpful and caring service. Congratulations on your new car and thank you for choosing UPTOWN. We appreciate you and your business. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram

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