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Park Cities Chrysler Dodge Jeep Ram Fiat

Dallas, TX

3.6
544 Reviews

2800 W Mockingbird Ln

Dallas, TX

75235

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Showing 544 reviews

July 06, 2022

I live in Dallas and bought my '21 Gladiator Mojave on 7/3/21 in Ohio and Ryan is the only person that has ever serviced my vehicle. I have never had any complaints or concerns turning my vehicle over t More

by kodynance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Zello
Jul 08, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thanks so much for leaving this great review online for others to see, we are happy that your visit with us was a positive one! Thanks for trusting Ryan to take care of all of your servicing needs, he is continuously professional and makes sure our customers are informed throughout the entire process. Thank you so much for choosing to return to UPTOWN, we love to work with loyal customers like you. Thank you for your business. Kevin Shutter Service and Parts Director UPTOWN Chrysler Dodge Jeep Ram

June 30, 2022

Gave me a good price on my trade in and good price on my TRX. No hassle and no heavy pressure! More

by johnyoung2006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Ferguson, Abel Vasquez, David Garza
Jun 30, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thanks so much for taking the time to review your sales experience with us, we are happy that it was a positive one. We work hard to make sure that our customers are getting the best deals possible, I am glad that we were able to help you out. Our team is also great at making the trade-in and purchasing process simple and easy. We thank you for your business and hope to work with you again soon. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram

June 28, 2022

I was here Earlier this morning and I went on a Test drive with sales person Virgil, Somehow my wallet was misplaced During that time I called to ask for assistance to see if they could check the camera More

by Artbydayh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andre' Moore, Shantel Davis
Jun 30, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

What an unfortunate event to have misplaced your wallet. Unfortunately we cannot assume responsibility for your loss. If we find any information, then we will share it with the police. Please provide the police report number so that we can add any supplementary information to that report. Thank you, Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

June 21, 2022

We had good experience at this dealership . Finance dept was pretty quick. Not very impressed with the dealer . More

by Ranju
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mata, David Garza
Jun 25, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave this review online, we appreciate your feedback. We are pleased that you had a good experience at our dealership and that the finance team got you in and out quickly. Thank you for your business. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram

June 17, 2022

I had a great experience at UPTOWN! Everyone we worked with was great! Both my husband and I ended up purchasing vehicles there! More

by KATIEC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mata, Miles Joslin, Shantel Davis, Jay Wilson
Jun 19, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for taking the time to leave this great review online for others to see! We are so happy to hear that you had a great experience with us, our team strives to provide exceptional customer service to ensure that our customers leave happy. Thank you for your loyalty, we loved working with both you and your husband! Thank you for your business and we hope to see you again in the future. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram

June 03, 2022

Jay Wilson was a joy to work with, I will by again from the dealership and I hope Jay is still there. Again Thanks Jay. More

by Brooks8815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mata, Jay Wilson
Jun 07, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave this review online, we are glad that you had a positive visit with us. I am glad that Jay was a joy to work with, he is constantly going above and beyond to provide exceptional customer service. Your kind words encourage him to keep up the great work! I can ensure you that you will receive the same service each and every time you return to UPTOWN. We thank you for your loyalty and can't wait to see you again in the future. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram

June 01, 2022

So we had to do a oil consumption test and to come back at 1500 miles and to be told by someone else that was on the same team as Ryan that they wouldn’t hold up their deal which if the oil in the jeep ren More

by Mr.Red
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Verhine, Ryan Zello
Jun 01, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Mr. Red, We would greatly appreciate the opportunity to work with you on your concerns. However, we are having difficulty identifying a Mr. Red in our system with a 2015 Jeep Renegade who has recently serviced with Ryan. Can you please contact me personally so that we can work together to address your concerns. You can reach me at 214-350-5683. Please tell the receptionist that it is Mr. Red and that you are looking to speak with Kevin Shutter. Thank you kindly, Kevin Shutter Service and Parts Director UPTOWN Chrysler Dodge Jeep Ram

May 29, 2022

The customer service was great! My salesperson's name is Miles and he went above and beyond to make sure we received the car of our dreams. I would send family and friends to uptown More

by Hernandeztravis38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mata, Miles Joslin
Jun 02, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave this great review about your sales experience here at UPTOWN! Thanks for giving Miles a shout out and for recognizing his hard work, he always does an amazing job at making sure our customers dreams come true! Our team also strives to provide excellent customer service, I am glad you had such an amazing experience with us. Please recommend us to your friends and family, we would love to work with them. Thank you for choosing UPTOWN and we cant wait to see you again. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram

May 28, 2022

Micheal brooks was great5stars. As for the rest of the experience it seemed very confusing of who was taking care of us, also a employee at second desk to the left was complaing of More

by jamie.bailey0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brooks, Miles Joslin, Shantel Davis, Abel Vasquez
Jun 30, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Jamie, Thank you for the great review on Michael Brooks, as he is always a favorite with clients. And we apologize for Miles in that he was so rude. We are a team and need to work as a team in the best interest of our clients. Not to do so is a disservice. We greatly appreciate the candid feedback and will be sure to coach and counsel. Thank you also for calling out Shantel by name. She works hard to make sure that our clients know best how to use the applications and feature functionality of their vehicles. Thank you for your business! Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram FIAT

May 27, 2022

Jay was amazing! Thank you for a smooth car purchase. If definitely recommend his services to any friends looking to purchase a vehicle. More

by Carltonialavergne
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Wilson, Sam LeCates
Jun 01, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thanks for this great review! Jay is truly the best, he does an amazing job at making the car buying process easy and stress-free! I am so glad that he was able to help you out, thank you for recognizing all of his hard work. We would love you to recommend us to your friends and family because a referral is the best compliment we could receive. We also cant wait to see you again in the future, we love to work with customers like you. We sincerely thank you for your business. Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram

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