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Park Cities Chrysler Dodge Jeep Ram Fiat

Dallas, TX

3.6
544 Reviews

2800 W Mockingbird Ln

Dallas, TX

75235

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Showing 544 reviews

September 08, 2022

Greg was an absolute pleasure to work with and made the experience seamless! Got me in the car I wanted for the price I was willing to pay! Count have asked for a better car buying experience! I highly rec More

by millerseth22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roetter
Sep 26, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Hello, Thank you for the 5 star review! We are glad that our staff was able to assist you and you had an amazing experience! Alisha Stedman Customer Experience Coordinator Uptown CDJR

September 07, 2022

I worked with James Marshall and he was very good. Not overly assertive but very friendly. He helped get me a good deal on my jeep and helped me get a good rate. I enjoyed him and his friendliness and More

by DNAI.BURNETT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Doyle, James Marshall
Sep 26, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Hello Dnai, Thank you for the 5 star review! We are glad that our staff was able to assist you and you had an amazing experience! Alisha Stedman Customer Experience Coordinator Uptown CDJR

September 07, 2022

I have a 2018 fiat spider that’s under warranty, the blind spot warning system isn’t working properly and I’ve had the car there for this at least four time and it’s still not fixed. For the last two da More

by Davenelsonjr8624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andre' Moore, Robby Robertson
September 04, 2022

The Uptown staff was very professional and courteous throughout my purchase. I will definitely consider them again the next time I’m looking to purchase my next vehicle! More

by mark.kidd68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Bowie, Patrick Kidd
Sep 26, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Hello Mark, Thank you for the 5 star review! We are glad that our staff was able to assist you and you had an amazing experience! Alisha Stedman Customer Experience Coordinator Uptown CDJR

September 01, 2022

Did not honor the price quoted in email- drove 350 miles and was then told of $1100 “reconditioning fee” More

by KENJT18
Recommend Dealer
No
Employees Worked With
Michael Brooks
Sep 26, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Hello, I am so sorry you did not have a good experience with us during your recent visit. Please feel free to reach out at astedman@uptowncdjr.com if you have questions, concerns or anything we can help you out with. Alisha Stedman Customer Experience Coordinator Uptown CDJR

September 01, 2022

It was easy online buy and my car was just like it was in the pictures and the salesman was great. The dealership was very nice and and the sales manager was super nice and paperwork was fast and simple More

by dannyguimbellot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Kidd
Sep 26, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Hello Danny, Thank you for the 5 star review! We are glad that our staff was able to assist you and you had an amazing experience! Alisha Stedman Customer Experience Coordinator Uptown CDJR

August 23, 2022

Professional, excellent service. Willing to work with you within your budget, and willing to go the extra mile to get the deal done. Would recommend. More

by MattA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
L.D. Upton, Alex Doyle, James Marshall
Aug 24, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Matt, We are so glad that you experienced professional and excellent service with us! We're happy that you were pleased with how we worked with your budget and went the extra mile to help you how you needed! Your satisfaction is very important to us, and we thank you very much for your recommendation and review! Ron Bowie General Manager UPTOWN Chrysler Dodge Jeep Ram

August 22, 2022

Ordered a truck that we couldn't order in WA. A few hiccups but the service was top notch and the truck is great. More

by sarina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
L.D. Upton
Aug 22, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Sarina, We are so happy to hear that the service you received with us here at Uptown was top notch and that your truck you ordered is great! We are glad that you were ultimately satisfied with your experience, despite the few hiccups along the way. Thank you for taking the time to leave a review to let us know how we did! Ron Bowie General Manager UPTOWN Chrysler Dodge Jeep Ram

August 21, 2022

Jose did a fantastic job - he took my call and found the car I wanted instantly. He was able to meet my financial needs and the entire process was easy from start to finish. More

by cmm4416
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Bustamante - 5 stars
Aug 22, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Thank you for your positive review! We are glad to hear that Jose did a fantastic job and that he found the car you wanted instantly! We are so happy that you found the process to. be easy from start to finish. We work hard to make sure that you are satisfied with your experience here at Uptown, and we're so glad that you were! Thanks again for your feedback! Ron Bowie General Manager UPTOWN Chrysler Dodge Jeep Ram

July 07, 2022

I went into my car buying experience with many nerves but left so happy! Thank you so much to the team and LD for making me feel so comfortable. I would recommend to anyone looking to buy. If I ever need to More

by Mark S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
L.D. Upton, David Garza
Jul 08, 2022 -

Park Cities Chrysler Dodge Jeep Ram Fiat responded

Hi Mark! Thank you so much for taking the time to leave this review online! I am so happy to hear that we were able to calm your nerves about the car buying process, we know that it can be stressful so we work hard to make the process simple and easy! Thanks for recognizing L.D., he does an amazing job at making our customers feel comfortable and happy. We look forward to working with you again for your future purchasing needs and we thank you for stopping by! Will Carter General Manager UPTOWN Chrysler Dodge Jeep Ram

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