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Park Chrysler Jeep

Burnsville, MN

4.9
804 Reviews

1408 W. Highway 13

Burnsville, MN

55337

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Showing 804 reviews

July 14, 2012

Norm went out of his way to make us feel like valued customers. I will definately recommend Park Jeep to my friends and family in the future. Thank You! More

by jeremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 24, 2012 -

Park Chrysler Jeep responded

Jeremy, Thank you for your kind comments. We definitely value all of our visitors to Park Chrysler Jeep and we're so happy to have your recommendation. Best Regards, Wendy Lowen Internet Manager

July 13, 2012

Picked out a vehicle, test drove vehicle, purchased vehicle all in 1 1/2 hours! Amazing! Left vehicle at dealership overnight to be cleaned and inspected. Upon picking up vehicle the following da More

by nickschorr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 30, 2012 -

Park Chrysler Jeep responded

Dear Mr. Schorr, I want to thank you for taking the time to leave your DealerRater review. We definitely appreciate all of your comments and recognize that although your overall score was positive, and that Norm did a good job for you, our detail department definitely let us down. I want to assure you that your experience is not typical of the level of service our customers have come to expect, but nevertheless when we have failed to meet our customers expectations we realize that we need to make some improvements. I am sharing your comments with our management and our detail department and I can promise you that we will take corrective action. I have also discussed your situation with Norm, and it sounds like he is handling the items that we need to take care of for you. If this is not the case, or if I can do anything further, would you please contact me again directly? You can email me at wlowen@parkchryslerjeep.com or call me at 952.224.9404. Thank you again for your feedback and the oppportunity you have given us to make our service even better. Best Regards, Wendy Lowen Internet Manager

July 13, 2012

Jay was very friendly and informative with us. He really made the experience most enjoyable and comforting. We would recommend Mr. Ruby to anyone who might be looking for a new or used car. More

by boomer.6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2012 -

Park Chrysler Jeep responded

Thank you so much for taking the time to leave your review and recommendation for Jay Ruby. We are pleased to have been of assistance and look forward to working with you whenever you may again have an automotive need! Wendy Lowen Internet Manager

July 10, 2012

We have given Park Jeep an overall "5", mainly due to the superb job done by Norm. He came highly recommended by close friends, and he lived up to their high praise! He really cared about our need More

by macnhammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hamilton
Jul 10, 2012 -

Park Chrysler Jeep responded

There is nothing better than specific, positive praise. Thank you so much for your recommendation of Norm. He is a phenomenal member of our team, and I know he appreciates your message as well! Wendy Lowen Internet Manager

July 09, 2012

Norm was great to deal with and we are very happy with the vehicle that we purchased and the price that we agreed upon. I would recommend Norm & Park Chrysler Jeep to my friends. More

by raize16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 10, 2012 -

Park Chrysler Jeep responded

Thank you for your kind recommendation! I know that it means a lot to Norm and also to all of us at Park Chrysler Jeep! Wendy Lowen Internet Manager

July 08, 2012

Great service! Friendly, knowledgeable staff (unlike my trip to Fury where I had a salesperson who didn't know a thing about Jeeps). Thanks for the fast service too! I was out the door with my Jeep withi More

by amberjo7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Estrada
Jul 10, 2012 -

Park Chrysler Jeep responded

Thank you for your positive message on DealerRater! We really appreciate you taking the time to share your great experience. Wendy Lowen Internet Manager

July 01, 2012

Our salesman, Norm, was very personable, funny, and not too pushy. He seemed to be well educated about the car we bought and shared his knowledge with us. It was a great experience to buy a car from Norm More

by nadler1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 05, 2012 -

Park Chrysler Jeep responded

Thank you for sharing your great experience with Norm. He really is fun to work with, and is a wonderful representative of our dealership's desire to expand our family to our customers! We are happy to have you as one of our new members! Wendy Lowen Internet Manager

June 28, 2012

Steve Otis and Jason Czech handled the transaction like professionals and made buying a new Jeep a pleasure! Thank you very much for the great service. More

by Bill Coffman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Otis and Jason Czech, Steve Otis
Jul 05, 2012 -

Park Chrysler Jeep responded

Bill, Thank you for taking the time to share your great experience with Otis and Jason. We're pleased that you had a pleasureable experience and look forward to seeing you again in the future! Wendy Lowen Internet Manager

June 13, 2012

Norm was great in helping me get exactly what I wanted out of my first dealership experience. Great follow up and certainly a good sense of humor.. Thanks! More

by NHy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 14, 2012 -

Park Chrysler Jeep responded

Thank you for sharing your feedback on DealerRater. We hope that we have set the standard for your future dealership experience and we look forward to serving you whenever you may have an automotive need! Wendy Lowen Internet manager

June 12, 2012

Norm was great! He provided terrific service...to both my daughter and me. This is the second Jeep I have purchased from Norm in 6 months. ..and I won'thesitate to purchase from him again. More

by dave0427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 14, 2012 -

Park Chrysler Jeep responded

Dave, That is such great news that we were able to help you again. I know that Norm really works hard to be the Best Salesperson in the Twin Cities, and we appreciate that you've taken the time to add to his positive reputation. Wendy Lowen Internet Manager

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