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Park Chrysler Jeep

Burnsville, MN

4.9
808 Reviews

1408 W. Highway 13

Burnsville, MN

55337

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Showing 808 reviews

November 12, 2012

I worked with Nick on a 2004 Wrangler Sport. Nick was on his way home and grabbed me as I walked in and stayed late to work with me and start the process. He also was very easy going and not pushy at all. H More

by bsperl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Salonus
Nov 13, 2012 -

Park Chrysler Jeep responded

Thanks for your review and reference offer, Brian! We are so appreciative of your kind comments and are pleased to hear that Nick did such a great job for you. We look forward to being of service whenever you may again have an automotive need! Wendy Lowen Internet Manager

October 29, 2012

I had a general idea of what I wanted when I came in. Steve found exactly what I wanted. I appreciated the fact that I could go home while the vechicle was being detailed and have it delivered to my hom More

by Karen Hagert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Carpenter
Nov 01, 2012 -

Park Chrysler Jeep responded

Hi Karen, Thank you so much for taking the time to write an online review for us. Steve and Chris (probably Bullinger) are great examples of the sales approach we advocate here at Park Chrysler Jeep. We appreciate the time you've taken to share your experience and recommendation! Best wishes, Wendy Lowen Internet Manager

October 26, 2012

Jay was very courteous and not pushy in our recent lease transaction. He was knowledgeable and was very patient in explaining all the car's features and our options. We would definitely recommend him More

by Roglow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2012 -

Park Chrysler Jeep responded

Thank you for your feedback and online review. We appreciate the time you've taken to share your feedback about Jay and for recommending our dealership. I am sharing your comments with our management and staff and we look forward to seeing you again whenever we can provide assistance to you! Wendy Lowen Internet Manager

October 12, 2012

This was my first venture into buying/leasing my first vehicle. I visited multiple dealerships that had pushy sales people and inflated prices on even the most basic model vehicles. When I stepped foot More

by hakjor34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mrozek and Chris Bullinger, Chris Bullinger
Nov 01, 2012 -

Park Chrysler Jeep responded

Hello, I am so happy to hear that your first buy/lease venture ended so well! David is a great example of just how we want a customer's experience with Park Chrysler Jeep to be and Chris is another great member of our team. We're happy to have you added to our Park Chrysler Jeep family! Wendy Lowen Internet Manager

October 08, 2012

The Park Chrysler sales people were very knowledgable, courteous, but most of all not pushy. They answered all our questions and we eventually ended up buying a new Town & Country. Jay was a top notch s More

by rmmajer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 01, 2012 -

Park Chrysler Jeep responded

Hi and Thank you for taking the time to share your experience with DealerRater. We appreciate your recommendation for our dealership and for Jay Ruby. We always want our customers to feel like this and it's so nice to hear when we have been successful. Best regards, Wendy Lowen Internet Manager

September 25, 2012

My buying experience was awesome and I was encouraged to return the 2nd day and actually buy because the sales person actually included me (a woman) in the conversation and kept eye contact. There was no h More

by voznorm1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2012 -

Park Chrysler Jeep responded

Hello, Thank you for taking the time to write this review on DealerRater. At Park Chrysler Jeep we're really trying to make doing business with us as easy as possilbe and I'm so pleased to hear that your experience is just what we wanted. We look forward to serving you again whenever you may have an automotive need. Wendy Lowen Internet Manager

September 22, 2012

The dealership is nice and friendly. My stepfather was in the business for over 30 years and I never bought a Jeep. Well I finally did and am very happy, thank you for the great service. Sue Moen More

by smoen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rosequist, Chris Bullinger
Nov 01, 2012 -

Park Chrysler Jeep responded

Hello Sue, Thank you for taking the time to share your great experience online. We're so pleased to have you as a new member of our family. Wendy Lowen Internet Manager

September 15, 2012

I enjoyed working with Nick! He was friendly and professional! I was disappointed in the trade-in appraisal process that started with an online quote then was followed by another, by the pre-owned More

by terrylee1471
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Dunn
Nov 13, 2012 -

Park Chrysler Jeep responded

Park Chrysler Jeep wrote on 9/18/2012 3:58:28 PM: Thank you for your patience, Terry, while I looked into this situation further. First of all, I do want to let you know that we appreciate you sharing your feedback. Our sales and service processes don't always go perfectly and we recognize that when things don't go as smoothly as we like, we have an opportunity to review our process and make improvements. I've discussed your situation with our sales and service managers and I wanted to share what I've learned from my investigation. Regarding the appraisal on your 300, we also agreed that the AutoTrader Trade In Marketplace was on the low side, but that's why they ask dealers to review vehicles in person. It may be that an option was missed or that they estimated needed reconditioning higher than we did. I see that we were able to add $1000 to their offer. As for the F150, our 87 point inspection did catch the ABS issue and we made the repair. The light stayed off over several test drives and so we believed it was fixed, however it came back on during your test drive. We then sent the truck to Ford to repair, and they found that the sensor was bad and so that was replaced. Unfortunately it seems the antenna was broken during the wash and we certainly should have caught that before you did. A replacement antenna has been ordered and you should have that in the mail to you within the next 3 or 4 days. As a token of our apologies for your inconvenience we would like to offer a $75 service voucher in hopes that you will give us another chance to show you that your experience isn't typical for us. I will be sending that voucher to you today. Again, thank you for taking the time to share your experience and I hope that my investigation and response provides you proof that we do care about our sales and service reputation and DealerRater does provide you the opportunity to update your review if you choose. Please do contact me again directly if I can provide any further assistance or answer any additional questions for you. Sincerely, Wendy Lowen Internet Manager

September 10, 2012

After 2 weeks of shopping for vehicles we stopped by the Dealership to see what was on the lot. Nick was phenomenal to work with. There was never any pressure, he was able to answer any and all questions t More

by esmoot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 15, 2012 -

Park Chrysler Jeep responded

Thank you for your positive feedback regarding our Dealership and Nick. We strive to be leaps and bounds above the rest and it's nice to hear when we've been successful! Take care, Wendy Lowen Internet Manager

August 24, 2012

Buying my Wrangler was a good experience. Taking me on a off road course on the test drive was different :) The 0% financing was icing on the cake. If you're looking for a jeep this is the place. More

by jase.smitty1000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Carpenter
Sep 15, 2012 -

Park Chrysler Jeep responded

Thank you for your online review. We are so pleased to hear your recommendation and it's great you got to experience our awesome offroad course! We look forward to seeing you again whenever we can be of service to you. Wendy Lowen Internet Manager

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