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Park Chrysler Jeep

Burnsville, MN

4.9
808 Reviews

1408 W. Highway 13

Burnsville, MN

55337

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Showing 808 reviews

February 01, 2014

We have been going to Park Jeep since 1985 when I bought my 85 CJ 7 and have been always treated very nice there, if I was there for service or looking for my next new Jeep. More

by Jeeperbetty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Becker
January 17, 2014

Best experience at a dealership ever. Andy Kovalik was great and the rest of the staff was helpful as well. These guys really know how to treat a customer. More

by a0f336
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Dunn, Chris Bullinger
January 11, 2014

Park Jeep drove my jeep into the shop door and claimed it was my fault. Stay away from Park Jeep, both owners liars and cheats. More

by bigyelow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
owners
Feb 04, 2014 -

Park Chrysler Jeep responded

Hello Bigyelow, First of all, I apologize for my delayed response. I was out of town when your review appeared and so I was unable to respond sooner. We do appreciate all feedback, as even when it is less than positive it gives us a chance to improve our service. When I read your comments about our driving your Jeep into a shop door and claiming it to be your fault I was naturally concerned. I contacted our Service Manager, Barbara McGinn to investigate and she is unaware of any damage having happened since September of last year. We also have security cameras on all of our doors so we certainly should be able to review the tapes to determine exactly what happened. Would you please contact us again directly so that we can look into this further please? You can reach Barbara McGinn at (952) 890-5337. We look forward to hearing from you soon! Wendy Lowen Internet Manager

Feb 04, 2014 -

bigyelow responded

David & Jonathon Dworsky, fully understand the what, where, and when. I will continue to push customers of your dealership to any Jeep dealer than Park. Your owners are shortsided, and truley not worthy of the Jeep label. I will warn people of my terrible experiences and nightmare that Park Jeep caused and continue sway in any means possible to avoid Park Jeep. Im certain after stopping at least a dozen test driven Jeeps outside your dealership at least half went to other locations after hearing my story and being empathetic to my cause. Park Jeep cant be trusted, they lied to me and will continue to lie to customers.

November 30, 2013

I spoke with Mine Munzen over the internet. I am currently working in Calgary, Canada. I told them I would fly in and buy a Jeep on Monday. I know that they were shocked when I actually walked in More

by JohnRC1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stolte, Joe Hance
November 25, 2013

We are long time Park Jeep customers. All of our Jeeps are /have been serviced at Park Jeep. We have owned a total of 6 Jeeps, 4 of which were purchased new from Park Jeep. The new car purchasing proce More

by MarkS1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna (Sales Mgr) & Jason (finance), Chris Bullinger, Jeffrey Fitzgerald
Nov 25, 2013 -

Park Chrysler Jeep responded

Hello Mark, Thank you so much for taking the time to write this thoughtful review. We do appreciate your stars, AND also your suggestions for improvement. We agree that sometimes the process takes much longer than we would prefer and we will continue to look at ways of making this faster. (Starting with not having to wait for gas is an easy fix!) We also welcome customers to begin their shopping experience online with our internet team. Many times we can complete everything in advance or at your preferred location and that helps to keep the in store process to a minimum. Thank you again for your feedback and your loyalty! Enjoy your new Jeep! Wendy Lowen Internet Manager

October 22, 2013

We went to Park Jeep looking for a Grand Cherokee. The specific one we originally went to look at had just been sold. Robert Becker who was helping us out found a couple very nice alternatives. The vehi More

by Rowebote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Becker
October 05, 2013

Great service, explanation, help with feature selection. the sales and service staff were very helpful. They all went out of their way to make the buying experience as easy as possible. More

by dtlund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rosequist
September 16, 2013

Working with Scott on a vehicle I was interested in was as easy as can be. He was very helpfull and even washed a different car I wanted to get better look at before I made my final decision. This place More

by Malissaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rosequist
September 06, 2013

Walked in for a test drive and drove it off the lot. Everything was made very easy and the entire staff was friendly and happy to answer any questions. More

by BConleyJr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Wilkinson, Joe Hance
September 04, 2013

Professional staff that is willing to work with you to find you a great vehicle. I would recommend Park Chrysler Jeep for your next car More

by stene1267
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Becker
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